Best Zermatt Hotels

"⭐️⭐️⭐️⭐️⭐️ The hotel has a great location and is easy to find, but what really stood out was the service. The staff were exceptionally friendly and helpful — especially Xavier, who went out of his way to assist us. We truly appreciated the kindness and flexibility shown during our stay. Thank you for making us feel welcome!"

"This is one of the only affordable options available in Zermatt but I’d recommend avoiding it. The property is at 45meter high which became a challenge to go up with luggage. Then when you reach there sadly i had opted for a 8 bed room which was on the 4th floor which didn’t have lift 🥲. Then when i reached my room it turned out to a common tiny attic again entryway via another stairs with laid out communal style attached beds. It was so bad that if i extended both my arms i’d cover other people. You can imagine homeless people sleeping together. The amenities are available outside and it has good breakfast and WiFi was my savior. If you are really on a budget choose something not the cheapest option here."

"The staff is very kind and nice. They upgraded me to a larger single room. Single room does not have the mountain view. The staff shows me where I can see Matterhorn with a map which is very clear. The room is also very clean. Love the hotel."

"Out of all the hotels we stayed at in Switzerland, this one felt the most modern. The only minor issue was finding a few ants in the room, which might be due to its mountain location. Otherwise, everything was excellent."

"Hands down, this was one of my absolute favorite places during my trip to Switzerland. Highly recommend if you're visiting Zermatt! Definitely make sure to book a room with a Matterhorn view. The breakfast was generally good, though it could have used a bit more fresh fruit. Plus, having a microwave and water dispenser in the basement was a great perk that helped us save money on bottled water."

"The suite was upgraded, it was very touching, and I liked the hotel very much. The breakfast was delicious, very special, and the service staff was very enthusiastic. Finally, I said that the luggage was delivered to the train station at a good time to meet us!"

"Hotel manager service is very good. Breakfast is also very good, the service location that does not provide lunch or dinner is also convenient, there is an underground parking garage."

"A very pleasant hotel in Zermatt, very design, the front desk is very warm, take the initiative to take you to the room to introduce various facilities. There was a fog on the day of the trip, I didn't see the top of the mountain, but the snow that woke up the next morning made my son very happy. The breakfast was very rich and you could order a single egg and waffles or something. The room facilities were also very good, there was a small fireplace, and it was very warm in winter. There is an open-air pool on the first floor of the hotel, and the feeling of ice and fire is still very exciting. There is a hockey court at the door. The children are practicing hockey early in the morning. It is fun to watch it next to it."

"The hotel is located on the main street of Zermatt and it is very convenient to get off the train for two minutes. The room is large in size and the decoration style is elegant and comfortable. There is a balcony to see Matt Peak. The only inconvenience is that because it is a slope roof on the top of the bed, there is a cross beam that is easy to hit the head. It takes a few times to pay attention to ⚠️ The hotel's breakfast was great, with more varieties and fresh and delicious ingredients. The service staff was also polite and thoughtful. The town is not big, and the dining and shopping around the hotel are very convenient."

"The accommodation has a comfortable terrace with excellent views of the Matterhorn. The facilities (bed, bathroom, kitchen) are satisfactory for a short stay. To get to the ski lifts it has a steep slope if you walk, although it is connected with a free b"