Find5-Star Hotels in Batam

"We had a generally very comfortable stay here. The room was new, clean, and bright, which made it pleasant to come back to after a long day. Overall, the stay was comfortable and the facilities well-maintained. Location-wise, it was a little far from most of our main itinerary spots, so do factor in extra travel time if you’re planning to move around a lot. Service from the staff was alright for the most part, but on the last day, we had a small hiccup. I requested bath towels and bottled water before checking out, but after waiting over 20 minutes, nothing was delivered. When I called again, another staff member answered and only then informed me that additional bottled water is chargeable. I found this surprising, as I’m not sure if it’s common for 5-star hotels to charge guests for water bottles, and it would have been better if this was clearly communicated during my first call. Aside from that, the stay was enjoyable, the room comfortable, and overall it was a nice experience."

"We had great service from the front desk, Sri and stayed in the 1-bedroom suite with our 1 YO toddler. Room was clean and spacious, and the bed was very comfy even for our baby. The kids club was spacious enough for the little one to crawl and have fun. Just a word of caution to parents of crawlers, to perhaps let your LO wear dark coloured clothes, as the friction from crawling might rub off some colours from the soft floor mats. We love the pools as well. Breakfast spread was good, balanced between some western and local food. Location wise, it is quiet enough and away from the busy roads, but still very accessible via grab/taxis. Service was also great throughout our stay. We will be back!"

"Montigo Nongsa Resort is a must go for a relaxing retreat in Batam to rest and recharge from the daily rush of City life. Just by simply being there, immersed in the beauty of white washed villas by the sea, you will feel like you're in Greece. Soaking in the scenic view all around you everywhere you go and vibes of a slower pace of life, all the stress slips away. In the resort, commuting is done using a buggy, or you can have a delightful walk discovering paths and scenic places not covered by the buggy. The villa is my beautiful cozy home for the retreat with its own Infinity pool giving me all time access to the magnificent sea view, sunset and cloudy skies overhead. I can lounge on the poolside bench for a sunbath watching the ferries and sea activities or admire the broad expanse of the dark cloudy skies overhead with planes flying above at night truly quietens one's spirit down in an amazing life by the sea. Adding sparks and highlights to the already perfect life here in Montigo Resort is the abundance of daily breakfast at Tadd's Restaurant. The staff here (including Sara and another gentleman staff whom I didn't ask for the name) are amazingly friendly and helpful, ensuring a pleasant breakfast experience for you. If you have booked recreation activities in advance, you would be pleasantly delighted that staff from the Recreation Club would be there at Tadd's before you come for breakfast to meet you and assure they will bring you to the Recreation activity after breakfast! Wow! What a seamless experience to make you feel so welcome and well taken care of! Thanks to Chyntia, Coco, Yoga, Wahid and Bruhan from the Recreation Club. Chyntia has thoughtfully planned the sequence of the activities when I booked several activities over a few days without fixed dates and time to allow easier booking depending on tidal conditions and other guests' bookings. You can try your hands at the Airsoft Gun. Coco from Recreation Club will guide you on the shooting techniques. As a first timer with Airsoft guns, I'm certainly pleased to have hit 2 targets using 30 pellets. Next is the kayaking. Yoga from Recreation Club will brief you on using the paddle and take photos and videos for you from the shore. Just paddle out to the peaceful sea and take in the entire landscape of Montigo Resort from the kayak. I'm also amazed at the opportunity to see a tiny flat crab clutching onto a floating cardboard raising one leg at me at sea! Another exciting adventure is the ATV! Wahid from the Recreation Club will help you get familiar to the ATV in no time and guide you on a tour to the dirt track and the nearby farm in the ATV if you choose the one hour session! Along the way, he will help take photos and videos to capture your memorable ATV journey. Lastly, you can opt for a 2 hour bike tour to 2 kampungs! Guided by Bruhan from Recreation Club, you will see the captivating rustic local life scenes, the nature and beach along the way. You will also see the mangrove village where paintball activity takes place. Bruhan will also take photos and videos for you when we pause for breaks. Thankfully, Bruhan brought along a bottle of mineral water for me for regular hydration during the tour! It totally skipped my mind to consider bringing water along! To ease the muscle soreness, end the day with a blissful soak in the Infinity pool or warm bathtub with an essential oil bath bomb. Breathe in the aromatic scent and relax. So much wonderful memories and delightful experiences at Montigo Nongsa Resort leaves me looking forward to more!"

"Unforgettable Anniversary Stay – Exceptional Service & Experience! We had the most amazing stay at the Marriott Batam to celebrate our wedding anniversary, and it truly exceeded all expectations! From the moment we arrived, the staff welcomed us with warmth and genuine hospitality. Their attention to detail and thoughtful gestures made our celebration extra special—including a complimentary anniversary cake that was such a sweet surprise! The hotel itself is stunning. We loved relaxing at the rooftop bar with its beautiful views, and the swimming pool was perfect for unwinding. Breakfast was another highlight—so many delicious options to choose from, catering to every taste. Every staff member we encountered was friendly, professional, and went out of their way to ensure we had the best experience. It’s rare to find service this outstanding. We’re already looking forward to our next visit. Thank you, Marriott Batam, for making our anniversary truly unforgettable!"

"Centrally located. Shuttle bus services available to bring us to popular locations, very convenient. Has everything in the hotel. Liked the fact there’s a quiet estate beside the hotel and you can do your morning walks around it. Staffs are very kind, friendly and helpful."

"We had an amazing 2 night stay at Nirup. 100% recommended resort! Yes, you'll have a rough ferry ride with lacking AC from Batam and there is not much to explore on the small island except a small beach and a few pretty stairs leading down from the hotel through a bit of jungle. However, the staff was extremely welcoming and friendly, the room is well designed, spacious and offers a wonderful view to surrounding islands, towards Singapore skyline as well as towards Batam. You can enjoy the sunrise from the beautiful breakfast area and the sunset from the pool and bar area. The in-house kitchen is fantastic, Pizza, Nasi Goreng, Salmon Rilettes were some of our highlights. The gym is among the best I've seen in any hotel (and I've been to a few). Right now there is still construction going on, so be prepared to hear some noise during the day. However because a direct line from Singapore is not currently available, you have a chance to enjoy a very private stay at this luxury resort. A big shout-out to the friendly staff and great chef(s)."