Batam Apartments

Rifai and septian is so awesome, they acknowledge every single small things i need.. they are friendly they took care of us.. we really appreciate them so much. They even buy me medicine for my tummy ache.. they really have a good leadership,hopefull every staff will follow their example. They are a role model. They deserve a promotion

The tent-style room is relatively cozy, and listening to the sound of the waves at night is very helpful for sleeping. However, the drinking water provided is too little, and another bottle of water has to be purchased for 10 yuan. Toilet paper is not provided, and there are no slippers and hairdryers. Facilities: Apart from the rooms being okay, the plank road is a bit worn out and feels unsafe. The lake in the middle is actually not open for swimming. I suggest the boss to get a swimming pool to be more practical. It is really frustrating that you can't go into the sea or swim on the island. The sand on the beach is relatively fine, but it is covered with weeds and garbage. No one went for a walk on the beach for three days. The panoramic view and the publicity photos are too different. It has blue sky, white clouds and white sand beach. If you want to go there, you must know about it. What time is the best time to pick up the boat? Don't locate the hotel because there is no road to get there. (It is best to reserve a WhatsApp number. The hotel will inform you of the boating location and precautions one day in advance) Service: The service staff is quite enthusiastic. The island only provides breakfast, and the prices for ordering lunch and dinner are relatively affordable. Excluding the room fee, meals and massage, the extra cost is just over 1,000 RMB. The massage with oil is very comfortable and costs 100 RMB an hour. Overall, compared to other island tours, it is very cheap.

My partner booked a standard room for my birthday. The room was on the 12th floor with harbour view (room 1231). The hotel building is 13 floors with the lounge on the top floor. The room came with king sized bed with bay window seats, the bathroom had a bath tub and a separate shower room. Plus point for ladies, powerful hairdryer! Love that there was a day curtain (manual) and blackout curtain (automatic with switch) to adjust natural light coming into the room. The staff throughout the hotel was polite and helpful. The pool + swirl pool + kids pool is on the 5th floor overlooking the sea. The gym (24 hours) and spa (was advised by the spa staff they opens 10am to 10pm daily) is also on the 5th floor, easily accessible from the lift lobby. The gym is well equipped with 3 treadmills, 2 elliptical, 3 stationary bikes, 2 free weight benches and some machines. The pool is clean (my stay was on weekdays) 25m in length at its longest length. Decent for laps. Great views overlooking the sea. The the whirlpool at the side is a plus point. Level 2 of the hotel connects to the adjacent Bayfront mall. The restaurants at the promenade are accessible from level 1 of the hotel lobby. There are a lot of food choices, mostly seafood restaurants. Also a hotpot restaurant. Only disappointment was the spa (Quan Spa). Went for the Quan Day Ritual for Two (2.5 hours) which included stone massage, ear candling, coffee body scrub and mask (plus V-spa Retus for ladies) for Rp 2,000,000 before taxes (with taxes was about Rp 4,000,000 = SGD 400). Quality of masseurs was poor (massage techniques, temp of the hot stones), inattentive service, unclear instructions (possible due to language; masseurs speaking simple English). Wasn’t told about the start of the mask, only to realized we had to rest for 15 mins for the masking process. Also insufficient information given for V-Spa Retus which was done near the end of spa session. Quite disappointing given the price point.

Nice property, great ambience for holiday mood. Clean bathtub, you can soaking in a tub of hot water. But, the shower area has a bit gross of grimes, and it has an awful smell. Luckily, the room, towel & bedsheets are clean and the staff are always smiling and friendly 😀. The food is good, my favourite is the Bubur Ayam, and espresso is great, with plenty of Western and Asian cuisine choices as well.

Harris Beralang Hotel truly exceeded my expectations when it comes to cleanliness, creating a relaxing ambiance, and providing exceptional service with their friendly receptionist. From the moment I entered the hotel, I was greeted by a warm and welcoming atmosphere that instantly put me at ease. Cleanliness is a top priority at Harris Beralang Hotel, and it shows in every corner of the property. The rooms were spotless, and the housekeeping staff ensured that everything was immaculate. I appreciated the attention to detail, from the crisp linens to the sparkling bathroom fixtures. It was a pleasure to stay in such a pristine environment. The hotel's ambiance was incredibly soothing and tranquil. The decor was tastefully done, with calming colors and comfortable furnishings that enhanced the overall sense of relaxation. Whether I was lounging in the lobby or enjoying a meal in the restaurant, the atmosphere contributed to a peaceful and serene stay. One of the standout features of Harris Beralang Hotel was the friendly receptionist Melly. The staff went above and beyond to make me feel welcome and attended to any inquiries or requests promptly and with a smile. Their genuine hospitality added a personal touch to my stay and made me feel like a valued guest. Overall, I highly recommend Harris Beralang Hotel to anyone seeking a clean and serene retreat. The attention to cleanliness, the relaxing ambiance, and the friendly receptionist truly set this hotel apart. It is a haven of tranquility and hospitality that guarantees a memorable and enjoyable stay.

We stayed as a family of 3 for 2 nights. The room was clean and neat. Check in was fast and hassle free. The staff were helpful and friendly. Location of the villa is good, walking distance to nearby seafood restaurant. Distance to shopping malls is not too far too as you can easily get a Gojek there. It is around 6km to BCS mall and A2 food court. One down side I feel was the lack of variety for the breakfast, it would be good if there is buffet spread. The music from the neighbouring cafe/pub was pretty loud till which could disturb guests who may be there to chill n relax. It didn't bother me very much probably I was tired out so slept pretty well. Overall a pleasant experience staying in this resort. Highly recommended for couples who wish to have a romantic getaway.

I arrived early at 1030am and went to the reception. Fortunately room was available on the lower floors which I don’t mind. Check in was fast, staff were friendly. The room was huge with all the amenities and a huge bathtub with a strong and hot shower. Bed was comfortable with 4 huge pillows. Safe and fridge in the room which was carpeted. Swimming pool was big with a well equipped gym. My first stay here and will definitely be back.

Down side: No signs or directions provided to walk from harbour bay to hotel once you are on the road, we ended walking round n round. 2) Staff promised to call or text me when rooms are ready to check in failed to do so. overall check in not good. Plus points: welcome cakes with personalised note to greet us. 2) discount for spa services to complimentary 1hr massage as service recovery for poor check in experience. Cleanliness can be improved as bath towel was a little yellow.

AP Premier is one of the oldest hotel in Batam Indonesia and was known as Novotel in the past. The hotel was one of the top grade hotels in Batam when I stayed there 20+ years ago (yr 2001). Although there are many hotel options now days in batam but AP Premier is still my favorite place to stay when visiting batam for business trip recently. The hotel location is good to me. It is very near to ferry terminal, Habourbay (in fact within walking distance) and Nagoya, the old town center where most of the tourists from Singapore would like to visit. The hotel public area is quite spacious. The breakfast selection was great. Room is clean and comfortable to stay. Hotel service is awesome especially the front desk team like Miss Wani and Mr Dona are exceptionally helpful.

A nice and seamless check in experience. Hotel is relatively new and conveniently located next to Grand Mall Batam. We are tired from our recent long trip and decided to go batam for a quick and self pampering getaway. Luckily an early check in was available. Front Desk Maya helped to do check in smoothly. It was a nice experience indeed. Anyway, there's also a lot of massage, foot reflexology places around the hotel area...