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This was a fantastic hotel in a perfect central location. The staff throughout the entire property were attentive, professional, and genuinely dedicated to providing excellent service. The room was incredibly spacious and truly luxurious — I absolutely loved it. Breakfast was high-quality with a great selection, and once again the service was outstanding. I could not have expected more from my stay. Highly recommended!

This was a good hotel for our trip to Berlin. Its very close to the Potsdamer Platz station which has multiple connections via train and subway. Its one stop earlier than the Berlin Hbf on the train station from the airport. There are some good restaurants nearby including two Indian and Vapiano, an Italian chain - this branch has pizzas. We got a two double bed room. The room was clean, and the facilities felt new. Bed was slightly harder than I prefer, but acceptablle. Pillows had no smell. There was an ice machine on the 4th and 6th floors. Gym was acceptable -- its in the basement and is reached by a separate elevator.

The hotel is very well located for exploring the city. I particularly enjoyed the quiet location facing the courtyard. The reception staff are extremely friendly and helpful. In the bathroom, there were a few moldy grout lines, which didn't look great, but overall it was very clean. The minibar, which is refilled daily, is also a great perk. I can recommend this hotel. :)

The hotel is stylish and beautiful and owns a very impressive restaurant. unfortunately the breakfast is overpriced. The selection is small and not appropriate for the high price. Unfortunately, the quality of the breakfast was not as high as the price would justify. The cheese, salmon, sauces and co. were already dried out and obviously from the day before. I booked this hotel as a Hyatt member assuming it belongs to the World of Hyatt. At arrival I was told that only the advertising is done via the website and no Hyatt benefits can be applied.

Booked this hotel for a trade show. All the rooms are quite small, but the location is truly excellent. There's a subway station right outside, and the U2 line goes directly to Messe Berlin without any transfers. About 700 meters away, there's a fantastic Chinese restaurant that I ended up eating at every day. The hotel is also in the city center; it's just a 15-minute walk to the Brandenburg Gate and Museum Island. The breakfast restaurant, located under a dome, is beautiful and faces the German Cathedral.

We chose this hotel to escape the summer heat with our baby, expecting the level of service and professionalism that comes with the JW Marriott brand. Unfortunately, our experience was disappointing from the moment we arrived. We checked in at around 4 PM and were greeted by a very long queue with only one receptionist serving guests. The wait exceeded an hour, and even after reaching the front desk, the check-in process itself took an unusually long time. The biggest issue came when we were informed that the room we had booked was still occupied because another guest, described as a premium member, had not yet checked out. Regardless of the reason, we had paid for that room and expected it to be available at the guaranteed check-in time. Guests should not have to deal with operational issues that are entirely within the hotel’s control. As a temporary solution, we were placed in another room while waiting for our booked room to become available. We ultimately had to wait around five hours before we could finally move into the room we had reserved. This was especially inconvenient while traveling with a baby and disrupted the first day of our stay. The hotel did offer a late check-out as compensation, but that did little to offset the inconvenience, wasted time, and frustration caused by the situation. The issue should never have happened in the first place, and the recovery fell short of what I would expect from a luxury hotel. Overall, this experience was far below the standards I associate with JW Marriott. I hope the hotel improves both its check-in operations and the way it handles situations where booked rooms are not available as promised.

Very, very, very good! I like it. Very satisfied. It's so interesting to live in a telegraph booth that was renovated a hundred years ago! I like the hotel decoration design very much. I stayed for two more days. Service: Very good. The front desk speaks good English and is responsive. I asked for an arched window and it was given to me. The communication was smooth. The picture shows a view room that was booked separately. It's worth it. The ordinary one is also very good!

Booked this for my son's 18th birthday trip. We booked two hotels of similar quality in Berlin for the kids so they could have a change of scenery during their stay. When I made the reservation, I mentioned it was their first independent birthday trip. The first hotel gave them complimentary drink and dessert vouchers, but this one didn't offer anything. My son said the hotel was nice and lively, with decent, standard facilities. They even ran into a singer who was performing in Berlin during their stay! On the downside, the swimming pool was very small and didn't really match the hotel's overall standard.

Good! Must be praised! With family members, four people, booked a two-bedroom, one-room family room, only taxed 700 yuan, went to Germany for four days! This hotel in Berlin is the best! The traffic is so convenient, the environment is good ~ the key is that the price is so good! Push!

The hotel's location and facilities are excellent. The rooms are spacious, and it's quite close to the marathon starting point. The surrounding area is very lively with many dining options. There's a supermarket near the subway entrance not far away, where I bought sushi and rice balls, satisfying my craving for rice. Across the street, there's a Shaanxi noodle shop with very authentic flavors. This hotel is perfect, except for the price.