Berlin Hotels with Hot Tub

I stayed at The Ritz-Carlton, Berlin for a little over a week and everything from the moment I stepped inside to the moment I left was flawless. Was treated to a beautiful welcome amenity and everyone I interacted with was friendly, helpful and just went above and beyond when they didn't have to. The property's location couldn't have been better as it was close to everything (museums, Michelin star restaurants, top attractions, etc.) - I think I took a taxi maybe three times during the entire trip. The guest rooms are beautiful and totally silent as I never heard guests from another room, voices in the hallway, elevators, etc. Highly recommend reserving a room with Club Lounge access as the food and drinks were excellent, however the best part was the staff (Cem, Sara and Mandeep in particular) who were incredibly kind, helpful and always giving their personal suggestions on where to go and what to see. Staying at The Ritz-Carlton, Berlin made the difference in having a good and an amazing trip to Berlin. First class hospitality and trip I will never forget!

Just completed a five night stay at this hotel and had a great experience. The staff is extremely knowledgeable regarding the surrounding area and Berlin in general. My room was wonderful and the breakfast superb. The executive lounge was well stocked and the staff helpful. Highly recommend this centrally located hotel for your next visit.

Really nice hotel, spacious and luxurious. Comfortable and clean. Very near to the station as well. Will definitely Be back. It’s just that the tourism tax at the end was a surprise since I wasn’t informed about it

I guess it is always difficult for a place when the expectations are pitched higher than the reality. Walking into the Waldorf Astoria, one was full of expectation. Wanting to experience the fabled service and amenities. Walking out was a let down. The hotel did not deliver. It all started with the check in process. The staff refused to check me in because the booking was in the name of my partner and he was not there with me. I had the confirmation number. The room was booked for two people. I was ready to give them my card and passport but the wonderful woman at reception refused to check me in because my family name and my partner’s family name don’t match! Give me a break. Surely in this day and age couples with different family names are a common feature? So I had to kill a couple of hours at the restaurant waiting for my partner to get back to the hotel. It’s one of the worst experiences in the world. You have just got off a flight. Your luggage has not made it. You have spent hours at the airport filling up forms and going through missing luggage hoops. All you want is to get to your room and stretch out. But no. The staff at the Waldorf thought I was a security risk The only bright spark was the Concierge Philip who gave us very good advice about the delayed baggage. The bar was not particularly exciting. The drinks were a disappointment and the service was okay. The maitre D at the restaurant was very good but the well done omelette was very underwhelming. Patchy and poor. Those two words describe the famed Waldorf Astoria in Berlin. Skippable.

The Berlin Marriott is a star. My husband had business in the area so we enjoyed an extended stay in Berlin. Others who stayed closer to the conference weren’t very happy with their experience, but the Marriott made our trip so enjoyable. It would be hard to beat this location. Near the Brandenburg Gate and an easy walk to many of the must-see attractions it allowed me to make the most of my time. I walked in Tiergarten every day. From the excellent first impression (thanks, Cesare) throughout our stay I always felt like I was coming home when I entered the lobby. The wonderful doorman with glasses always had a smile for me (thank you!). We were in room 868 facing Ebertstraße. I expected street noise considering it’s facing the main road but it was honestly one of the most quiet hotel experiences I’d ever had. It’s right in the middle of everything yet so serene. The staff are top-notch. The concierge was friendly and very helpful. The whole operation feels exceptionally well managed. The hotel is spotlessly clean. It even smells good! Our room was very comfortable and had a terrific view. We had a lot of ironing to do and my husband commented on the “fantastic” iron. Little details like that made the business side of this trip less stressful. It also seemed very secure. On our early departure morning we saw the night associates near the door - nothing was going to get past them without them noticing. We found the lobby bar to be relaxing and a great spot to catch up with others in our group. If you’re looking for a quick bite definitely try The Big Dog which is attached to the hotel. Our group really enjoyed our lunch there and Loris was so welcoming. My only suggestion for improvement would be they should replace the instant coffee that’s in the room with a regular coffee maker or Keurig. (Plenty of coffee options at breakfast though - either regular coffee served by staff or you can use the machine where you can push a button and have a specialty coffee in seconds. I think they keep a carafe of coffee right at breakfast check-in so you can grab some in a to-go cup.) On a side note - our early morning taxi to Berlin Brandenburg airport was €50.50. Taxis are always lined up right next to the hotel. I’m home now and really missing our peaceful home base in Berlin.

Everything was perfect until the morning of departure, when the service staff knocked on the room door at 8.30 in the morning to tell me to check out because they had to clean, although on Booking, check-out was provided until 12 o'clock.It somewhat erased all the charm until then.

The location of Hilton Berlin is fantastic and the exterior of the hotel plus the lobby is very beautiful. Very walkable location with many surrounding dining and sightseeing options. Overall, housekeeping was good. The rooms run fairly small and look dated, so value for money is not that great. Bathroom is clean but not very well-maintained, especially the toilet. The check-in concierge staff were ok but I would expect friendlier and more proactive service for the price we were paying and being a diamond member as well. The staff who was a blonde lady with glasses checked me in and out and was the friendliest staff i encountered during my stay. Rarely did the other staff smile or greet us when we walked past them and they generally did not have great customer service skills, and generally just unfriendly. The front door concierge and door staff were much friendlier and greeted us more than the check-in staff. I also had a very terrible experience with the night security staff when my friend and I came back to the hotel around 6 am after a night out. We walked in and were stopped by a man who was not wearing any uniform, or any attire to signal he was working at the Hilton, and in regular clothes, he was a bit hard to understand because he had a thick accent, and I thought he might be another patron at the hotel or a taxi driver, so I politely smiled at him and said “no thank you” and walked towards the elevator. He got extremely angry, began shouting at me, and said he was a worker there and showed me his keys with a Hilton keychain. He wanted to verify that we had a room key. While we were taking out the key, he was calling me rude and dismissive and that I was a terrible person. It was so jarring because there was no need to be that rude, he was acting like I shooed him away when I’m reality it was a miscommunication. He then went into the back of the concierge to complain about me loudly, didn’t even wait till I was out of earshot. It was hard to identify him as a staff, much less security, and I didn’t need to be scolded like a child. Overall, very unprofessional and made the remainder of my stay feel much more sour. I can look past the dated rooms because I know that is out of the staff’s control at that point of time. But unprofessional and unfriendly staff make the value of my stay and diamond member status much worse.

This was our second time at this hotel and I just want to say what an outstanding stay it was. From the check in at reception to the amazing staff to the rooms and to everything else, it was excellent. This hotel only gets better and better. Keep the service up. All of the service was excellent. I am not mentioning names as there will be to many names to mention and every single member of staff was lovely. I will recommend it to everyone I know going to the Berlin. It is a feeling of home and I am now sitting back at home, and cannot wait for our next time.

Very nice hotel, good check in experience. Julia at reception was excellent, very friendly and professional. Hotel room is spotless and clean and a nice fragrance throughout the hotel. Light and airy with a nice bar . I would recommend this to solo female business travellers

Located about 5 minutes walk from the Nollendorfplatz station which is very convenient. Surrounding the station there are some stores and eateries. We particularly like Shao Mai (vietnamese food) and had meals there a few time on our overnight stay. Checking in is all on I pad but there are staff helping 24hr. Luggage storage was provided