Family friendly Hotels in Berlin

This hotel has had a revamp and is now called the Art Hotel, Park Plaza. There is another Park Plaza nearby…..we ended up there first! So don’t get confused!! Once you find this hotel….we arrived on the day of a national strike… it’s fab. Ignore the journey planner…. This hotel is a less than 10 min walk from the western end of the U1 line. The room we had was on 5th floor on a quite busy street, but it was so quiet we didn’t realise it until we looked out of the window the following morning. The bed and pillows were so comfortable, a great night sleep was had by us both. Shower was a big rainfall type with a smaller head shower head option if you wanted. Complimentary Elemis shower gel, hand wash, as well as body lotion. Breakfast was worth every penny as part of your B&B option. Otherwise it’s €18 for a full option or €5 for coffee and a croissant in the bar. Breakfast was fresh, pastries, cheese, meats, toast, mushrooms, sausage, bacon, pancakes, cereals, yoghurts; you could make your own fresh juice from fresh veggies & fruits. Coffee was excellent (I was told)…. I took my own teabags as I am very fussy, and made great tea. There is a spectacular hot water urn……that is very ornate and was awesome. Staff were multilingual and very helpful. Nothing was too much trouble and they were very insightful about the local area, and the available public transport options. I would highly recommend this hotel which has pop art throughout. We are planning to head back to visit Berlin again and we will most certainly stay here again.

The location is extremely advantageous. It is located in Potsdamer Platz in the center of Berlin, so the safety factor is very high (unlike East Berlin and other places where it is very chaotic). It is a one-person trip! Highly recommend this place; you can walk to the Berlin Philharmonic Hall and Brandenburg after saving. Famous attractions include the Gate and the Berlin Film Museum. The room area is very large, starting at 40m². We recommend the king bed room with a view. The window faces the main street and the scenery and lighting are very good. Breakfast quality is very good!

I guess it is always difficult for a place when the expectations are pitched higher than the reality. Walking into the Waldorf Astoria, one was full of expectation. Wanting to experience the fabled service and amenities. Walking out was a let down. The hotel did not deliver. It all started with the check in process. The staff refused to check me in because the booking was in the name of my partner and he was not there with me. I had the confirmation number. The room was booked for two people. I was ready to give them my card and passport but the wonderful woman at reception refused to check me in because my family name and my partner’s family name don’t match! Give me a break. Surely in this day and age couples with different family names are a common feature? So I had to kill a couple of hours at the restaurant waiting for my partner to get back to the hotel. It’s one of the worst experiences in the world. You have just got off a flight. Your luggage has not made it. You have spent hours at the airport filling up forms and going through missing luggage hoops. All you want is to get to your room and stretch out. But no. The staff at the Waldorf thought I was a security risk The only bright spark was the Concierge Philip who gave us very good advice about the delayed baggage. The bar was not particularly exciting. The drinks were a disappointment and the service was okay. The maitre D at the restaurant was very good but the well done omelette was very underwhelming. Patchy and poor. Those two words describe the famed Waldorf Astoria in Berlin. Skippable.

Stayed in the Novotel Suites for 4 nights when visiting Berlin. The room was comfortable and we slept well. We were on the 5th floor, and found it hotel to be quiet. The room has a dinky kitchen area containing a kettle, little sink, microwave and a small fridge. We used it to keep our breakfast items cold. There's a Lidl around the corner from the hotel, great to get water and other items. Reception was able to supply disposable plates and cutlery which was useful. The hotel is close to the former Anhalter banhof site, and well placed for public transport. It was the perfect base to explore Berlin and we really enjoyed staying here.

The location of Hilton Berlin is fantastic and the exterior of the hotel plus the lobby is very beautiful. Very walkable location with many surrounding dining and sightseeing options. Overall, housekeeping was good. The rooms run fairly small and look dated, so value for money is not that great. Bathroom is clean but not very well-maintained, especially the toilet. The check-in concierge staff were ok but I would expect friendlier and more proactive service for the price we were paying and being a diamond member as well. The staff who was a blonde lady with glasses checked me in and out and was the friendliest staff i encountered during my stay. Rarely did the other staff smile or greet us when we walked past them and they generally did not have great customer service skills, and generally just unfriendly. The front door concierge and door staff were much friendlier and greeted us more than the check-in staff. I also had a very terrible experience with the night security staff when my friend and I came back to the hotel around 6 am after a night out. We walked in and were stopped by a man who was not wearing any uniform, or any attire to signal he was working at the Hilton, and in regular clothes, he was a bit hard to understand because he had a thick accent, and I thought he might be another patron at the hotel or a taxi driver, so I politely smiled at him and said “no thank you” and walked towards the elevator. He got extremely angry, began shouting at me, and said he was a worker there and showed me his keys with a Hilton keychain. He wanted to verify that we had a room key. While we were taking out the key, he was calling me rude and dismissive and that I was a terrible person. It was so jarring because there was no need to be that rude, he was acting like I shooed him away when I’m reality it was a miscommunication. He then went into the back of the concierge to complain about me loudly, didn’t even wait till I was out of earshot. It was hard to identify him as a staff, much less security, and I didn’t need to be scolded like a child. Overall, very unprofessional and made the remainder of my stay feel much more sour. I can look past the dated rooms because I know that is out of the staff’s control at that point of time. But unprofessional and unfriendly staff make the value of my stay and diamond member status much worse.

My recent stay at SO/Berlin Das Stue was nothing short of exceptional, as this luxurious boutique hotel truly surpassed my expectations in terms of style, comfort, and personalized service. Nestled in the elegant embassy district of Berlin, this architectural gem offers a unique blend of contemporary design, art, and comfort. From the moment I stepped into the lobby, I was captivated by the hotel's distinctive aesthetic. The sleek and modern interiors, adorned with carefully curated artwork and tasteful furnishings, create an atmosphere of sophistication and artistic flair. The attention to detail is evident throughout the hotel, from the striking sculptures to the meticulously designed lighting fixtures. The rooms at SO/Berlin Das Stue are a perfect combination of elegance and functionality. The tastefully decorated spaces feature plush bedding, comfortable seating areas, and floor-to-ceiling windows that flood the rooms with natural light. The modern amenities, including a Nespresso machine, a well-stocked minibar, and a state-of-the-art entertainment system, ensured that every comfort was met. The bathrooms, with their luxurious rain showers and premium toiletries, added a touch of indulgence to the overall experience. One of the standout features of this hotel is the impeccable service provided by the staff. From the warm welcome at check-in to the attentive assistance throughout my stay, the staff members demonstrated a genuine commitment to ensuring that guests have a memorable experience. Their knowledge of the local area, including restaurant recommendations and transportation tips, was invaluable in helping me make the most of my time in Berlin. Culinary delights await guests at SO/Berlin Das Stue. The hotel's restaurant, Cinco by Paco Pérez, offers an exquisite dining experience, combining Mediterranean and Catalan flavors in innovative ways. The dishes, beautifully presented and bursting with flavors, showcase the culinary expertise of the renowned chef. The hotel's bar, The Stue Bar, is a stylish spot to unwind with a carefully crafted cocktail or a glass of fine wine, accompanied by live music that adds to the vibrant ambiance. For relaxation and rejuvenation, the hotel boasts a serene wellness area, including a spa and a fully equipped fitness center. The spa offers a range of indulgent treatments and therapies, providing a sanctuary of tranquility amidst the bustling city. The fitness center, with its modern equipment and panoramic views, allows guests to maintain their workout routine in style. The location of SO/Berlin Das Stue is ideal for exploring the city. Situated near Berlin's iconic Tiergarten park, it offers a peaceful retreat while still being within easy reach of major attractions and cultural landmarks. The nearby Kurfürstendamm shopping street and the Berlin Zoo are just a short stroll away, providing ample opportunities for leisurely walks and shopping sprees. In conclusion, SO/Berlin Das Stue is a haven of luxury, art, and personalized service in the heart of Berlin. From the stylish and comfortable rooms to the exceptional dining experiences and rejuvenating wellness facilities, every aspect of this hotel exudes a sense of refinement and elegance. If you are seeking a unique and memorable stay in Berlin, I highly recommend experiencing the enchanting atmosphere of SO/Berlin Das Stue.

The room is very big. It is on the second floor. You can walk out of the room and there is a small garden. The bed is very comfortable, not too soft or too hard, great. The Berlin Gate is right outside the door, and the subway entrance is less than 50 meters away. The transportation is extremely convenient. The breakfast is great, there are many waiters, coffee, tea, and food that needs to be waited for can be ordered and asked to be delivered by the waiter. In short, the experience is very good. I will come again.

This was our second time at this hotel and I just want to say what an outstanding stay it was. From the check in at reception to the amazing staff to the rooms and to everything else, it was excellent. This hotel only gets better and better. Keep the service up. All of the service was excellent. I am not mentioning names as there will be to many names to mention and every single member of staff was lovely. I will recommend it to everyone I know going to the Berlin. It is a feeling of home and I am now sitting back at home, and cannot wait for our next time.

POSITIVES - Availability of a small kitchenette - Kitchen utensils, microwave, and crockery - Washroom was very clean. - Bed was decently comfortable to sleep on. - Cozy workplace and common areas near the lobby - Availability of ping-pong table and gym - Situated in a great neighborhood in Ku’damm NEGATIVES - Room can be a little more spacious - Temperatures can only be controlled by +/- 5C. - Lack of room service - Walls have become old and worn-out with lots of dents, scratches, and marks on them; needs renovation.

The hotel is clean, modern and well-staffed. What was missing for us was warmth and the expected level of hospitality. During our 5-day stay, nobody ever said hello, goodbye or communicated in any manner unless we asked a direct question. When I checked out, the only thing the receptionist said was to remind me I had borrowed an electrical adaptor and to return it. I travel frequently and expect hotels to be warm and welcoming. Also, when I checked in I was given no hotel information other than the E25 breakfast hours. I'm sure it's wonderful, but I since only have coffee, there is no reason to pay 25 euros. Because we didn't go to breakfast and the receptionist didn't tell us, we missed many features of the hotel we might have enjoyed. To further our disappointing stay, there was no printed hotel info in our room other than a book about the featured artist. I hate QR codes, but when I scanned the hotel's, it gave sp**** information. The hotel lobby isn't welcoming and I didn't go to the bar until my last night so was unaware of all the things Art'otel would have liked me to know. The magazine was interesting and beautiful. Why isn't there a copy in guest rooms? The local information and maps were available in the breakfast area, but we didn't go there and weren't offered them by hotel staff. One of the reasons I chose the hotel was the pictures of beautiful bathrooms with tubs. Sadly, the website fails to mention that tubs are only available in expensive suites. Our visit, while nice, was overpriced. We paid for hospitality and a good room, but only the room was up to the expected standards. Very disappointing.