Berlin Hotels with Balcony

The parking street staff at the hotel entrance said that there was a line on one side and he was confident that it was fine, but he was not sure about the other side, so friends who need to park can pay attention. We were assigned to the end room, a knife handle room with a long corridor, the layout is warm and there is a small balcony, but I just don't like this type of room... There is a smell of food when you open the door, so you open the windows for ventilation at night. Other hygiene conditions are good. The staff are all young and look very chill

The hotel room was a good size for a family with two children and two adults. The room was very clean and the breakfast left nothing to be desired. The staff were very friendly. The only thing I didn't understand was that when I book a room online for two children and two adults with breakfast, I assume it will work. It wasn't, however. Breakfast was only for two adults. We ended up having to pay extra for our children.

My colleague and I had pre-booked rooms with King-size beds, but we were given rooms with narrow Twin beds, which were uncomfortable. We were told that, unfortunately, there were no King rooms available, although judging by the light coming from the windows, half of the rooms appeared to be empty. The worst part was that the two of us were given rooms at the very end of the hallway on the ground floor, directly above the parking exit. It was unbearably loud starting at 5 a.m., making it impossible to sleep. On top of that, right above this parking exit, there was a flag with the hotel logo that was poorly secured, and it squeaked all night in the wind. From 5 a.m., deliveries began through the parking area, with carts rolling back and forth, creating an unbearable rumble and noise that echoed through the rooms. This is a very clean hotel with nice complimentary amenities like a restocked minibar, and overall it’s a good property. However, the way we were treated — being given the worst possible rooms — ruined the entire experience for us.

We were completely satisfied with the hotel. We had a large, spacious room, everything was very clean, and the staff was very friendly. The breakfast was also plentiful and very good. The location is super central, and the parking garage is within walking distance through the basement.

The room is very new, the transportation is convenient, the surrounding facilities are complete, the service is super good, very humane, and they also helped me fix the power cord, which is great. The German electricians are very meticulous in wiring.

A standard old money style hotel with rich breakfast and good quality. The hotel is opposite the transportation hub and is convenient to go anywhere. It is not far from Kudan Street and is convenient for eating and shopping.

Delicious breakfast, good location. But they don’t do late checkout like most distinguished hotels do. The room is spacious but my room has a slanted ceiling, this may be because of the building impacting certain rooms but I do not like this type of construction as it makes the room feels stuffy Pictured is hotel lobby

The room is clean, tidy, comfortable, spacious and bright! The breakfast is rich and varied! The service is comfortable and in place!

Very good hotel! Conveniently located, with subway stations and shopping malls nearby, and many restaurants nearby. The staff are very friendly and the room is clean and tidy. I recommend staying here.

Overall I like this hotel. However the service by 1 rude receptionist should be improved. check in experience was ruined by lady receptionist. Service at reception The full payment including city taxes have been paid via my credit card upon booking. The payments paid and breakdown including city taxes are stated very clearly on the booking voucher. However despite this, I was asked to pay a deposit of amount close to Euro 600 which was the full amount of my stay that was paid using my credit card. Upon asking, I asked the trainee/Lena why I have to pay so much again when I had paid the full amount via credit card. Lena then checked with the another lady receptionist on the deposit that should be secured. However, this lady receptionist informed us to pay a deposit of euro 50 which I have no issue. However, she rudely informed me that I have to pay city tax. I told her that it has been paid and I showed her the booking voucher which clearly shows that city taxes have been paid. But she informed rudely that the amount was charged in other currency, not Euro. Seriously, when I heard this, I was shocked with the “intelligence” of this lady receptionist. She needs to be educated on what is “foreign currency equivalent” and to have some common sense. I disputed this and insisted that i had paid the full amount including city taxes, which was stated very clearly on the booking voucher. Lena agreed with me and reiterated to this lady receptionist that the booking voucher indeed stated that all payments including city taxes have been paid. Thereafter, the lady receptionist left rudely without any apologies. The receptionists should be trained and their service should be improved. Firstly, they should have checked that I have fully paid and should not secure a a deposit of almost euro 600. Only when I asked, they rechecked, but no apologies. Secondly, even after they rechecked, they did not check clearly that city taxes have been paid and insisted me to pay city taxes. No apologies either when they found out. The service from the lady receptionist (shorter girl with curly hair) was so rude and no apologies even though she was wrong in the first place. I highlighted this issue and feedback to the shiftleader, Andreas Levi and made known to him about the receptionists. He immediately went to check and confirmed that all payments including city taxes have been paid earlier via credit card. Thanks Andreas Levi for checking and making our stay better. Bed Not sure why some beds have comforters/topper while some beds without. The beds with comforters are so comfy! Our bed without comforters. Breakfast For Europe’s standard, I think the breakfast in this hotel is considered good. With few hot food such as overcooked bacon, overcooked sausage, baked bean, and eggs. The omelette is nice (thanks to the chef!) Some selections of bread, lots of choices of good quality teas. Few selections of juices. Coffee machine. Fresh honey comb. Complementary water It is odd that complimentary water is only provided to the guests for the first night despite I stay 3 nights. This is the first time I experience this in Europe. Perhaps guest should make different booking for each night. Proximity to trains and attractions Close proximity to train stations and some main attractions. Summary Overall service was good (except for 1 rude lady receptionist). I will still recommend this hotel. Take the breakfast.