WWangzhamiemiejiangFrom a facilities perspective, it feels more like a converted guesthouse, so if you're looking for a hotel-style accommodation, this might not be for you.
Firstly, the public areas aren't carpeted, the door locks aren't what you'd find in a high-end hotel, and while the overall decor has some design elements, it lacks a cohesive theme, feeling rather jumbled and without much quality. In the room, the vanity and bathtub are semi-open plan, and there's only one sink. The bathroom has old-fashioned frosted glass partitions – in short, it doesn't feel like a slightly more upscale hotel. The overall design comfort is not as good as Atour hotels.
The balcony view is okay, but just okay.
The chaotic design contributes to a perception of less cleanliness; you always feel the balcony is dusty and the bathroom isn't very clean. As I was traveling with a friend, we didn't use the semi-open bathtub, so I can't really comment on its cleanliness.
The complimentary photography service was particularly bad. The photographer wasn't very professional; it felt like they were just trying to get the job done, with no guidance or aesthetic sense. I wouldn't recommend relying on this service for good photos.
Despite not meeting expectations, I gave this place a high rating because of its service. From the pick-up driver (the pick-up service was excellent, a comfortable business car, enthusiastic introductions all the way) to the welcoming front desk staff, to the bartender, everyone was incredibly warm and welcoming. You can tell everyone truly loves working here.
They remembered every guest's name, enthusiastically introduced every area, anticipated needs, responded promptly, and genuinely smiled and bowed to guests – something many luxury hotel staff fail to do! Most staff members wore multiple hats, and each one was outstanding, performing their duties excellently and demonstrating impressive training. On the day we left, they not only helped us with our luggage but also offered water to the driver. As our car drove away, the staff continued to bow in farewell, which was incredibly touching.
By the way, smoking isn't prohibited indoors in Guangxi, so smelling smoke in the bar at night was quite unpleasant (I did provide feedback to the hotel and hope for improvements).
If you're looking to experience exceptional service in a great guesthouse, this place is definitely worth a try. If you're utterly disappointed with luxury service, you might also want to check out this place.
The genuine and warm hospitality is truly this place's greatest charm and best selling point.🫰
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