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The service was exceptional! They provided pick-up and drop-off services for the train station and the Tianchi Lake departure point with a dedicated driver, which was very convenient. The room decor was so comfortable; it didn't feel like a hotel at all, but rather like home. Usually, when I stay in hotels or other guesthouses, I don't sleep well, but here I felt completely relaxed. I will definitely choose this guesthouse again when I return to Changbai Mountain. The complimentary drinks were super delicious, especially the birch juice. All food deliveries were brought to our door by the front desk staff. And finally, I got to see the beautiful Tianchi Lake 🩷 a perfect end to the trip! 🤓

Facilities: The room was incredibly spacious, with brand new and exquisite facilities. The decor had a minimalist style. There were three huge glass windows; two overlooked the inner courtyard, and the other directly faced the magnificent mountains. In January, the view outside the window was a breathtaking snowy forest landscape, allowing us to embrace nature up close. The deep soaking tub was super large and clean, making for a very relaxing bath in the evening. Breakfast was very rich and plentiful. Even during the off-season when they offered set menus, the hotel accommodated our personalized dining requests. The room had screen mirroring and a Youku VIP account already logged in, so we could watch movies directly from bed. There was underfloor heating, but its effect wasn't very noticeable due to the large room size. However, we could turn on an electric heater and place it by the bed to stay warm, so we never felt cold. Service: The hotel front desk staff were very enthusiastic. They helped us carry our luggage to the room upon check-in and provided free pick-up and drop-off services to and from the station. We added the hotel on WeChat, and they provided attentive service throughout our stay, fulfilling all our needs. The private car driver was also incredibly enthusiastic. He always parked as close as possible to our destinations to minimize our inconvenience walking in the snow. The vehicle was also new, spacious, and smart. Surprisingly, I didn't get carsick once in three days (I usually get carsick easily). The driver took us to the most scenic spots and the best hot springs. Even though Changbai Mountain Tianchi was closed, we still had an amazing time! I highly recommend Xueling, Lao Like Lake, Julong Wei Lu Zhu Cha (圍爐煮茶 - a hot pot/tea experience), Magic Realm Rafting, and Blue Scenery Hot Spring. Location: There's a shopping area about one to two kilometers from the hotel, making dining convenient, and the driver gave us free rides. In Erdaobaihe Town, waiting times for taxis can be long at night, and food delivery times are also extended.

This is clearly a very traditional and grand hotel. They gave us a fridge magnet and upgraded our room for free. Unlimited access to the hot springs for 2 adults and 1 child: Good. Hygiene: A reputable hotel, so I felt reassured. Service: The breakfast selection was rich and varied, and the service was attentive.

I was a bit hesitant about booking this hotel after reading so many reviews and Redbook posts, but in the end, I decided to go for it because the hotel environment seemed good, and with a 1.5-year-old baby, we'd spend a lot of time at the hotel. When we first arrived, it was indeed a bit old, as other guests had mentioned, which was a slight disappointment. However, it wasn't as bad as some made it out to be, and of course, it can't compare to five-star hotels from major chain groups. What truly stood out was the incredibly warm service. Unlike the somewhat cold and formal guidance you sometimes get at other five-star hotels, the staff here were genuinely enthusiastic. They reminded me to schedule the private hot spring, provided hot tea every day, and were available to answer any travel questions via WeChat. The driver they arranged was also exceptionally helpful and enthusiastic – highly recommend! The breakfast selection was indeed small, but the taste was genuinely excellent. The Cantonese dim sum was even better than what I've had at some restaurants in Guangzhou! Plus, the restaurant is situated right above the river, offering fantastic views. The complimentary dinner was also delicious. Ordering additional items might be a bit pricey, but the food here was definitely the best we'd had during our stay in Erdaobaihe Town. I would absolutely recommend this place to friends next time.

I had always wanted to stay at Jiuzhai Yongguichuan, and since Changbaishan had just opened, I specifically chose to come to the North Slope this time, forgoing the West Slope resort. If this review had been written yesterday, it might not even have received a three-star rating, but since the hotel made an effort to adjust yesterday, I'm giving it four stars overall. From an environmental perspective, there's nothing to fault; the decor and design are excellent, and I really liked the room. However, my check-in experience on the first day was: The service attitude was very good, but they were incompetent at actually getting things done. The problems included: absolutely no turndown service (I had asked the front desk about this during check-in, and they said someone would come find us upon arrival, which never happened); The so-called welcome ceremony was just two glasses of water and three pieces of *dagaos* (rice cakes), with no ladies in traditional attire as advertised; My stored luggage couldn't be found by the front desk; There were no coffee beans for breakfast 😂; The curtain in the room was broken, and I was woken up by the light at 5 AM...; There were only mineral water bottles, no soft drinks as listed; And all services were incredibly slow, giving me the impression that the service was more like a private guesthouse than a hotel – very chaotic. Because the check-in experience was so unsatisfactory, I provided feedback yesterday. After yesterday's feedback, today's breakfast had coffee, and the room was also changed. This was quite good :) For a hotel at this price point, my experience at Yongguichuan this time was still a bit disappointing, mainly regarding breakfast and service.