Find5-Star Hotels in Perth

It is my first time to leave comment in Trip.com. The information provided by Trip.com didn’t mention the room has NO VIEW at all. It writes the room has window, but actually it is facing to another building. We tried to ask for another room at the front desk, but the staff said the room type we booked has no view. I am really disappointed as it is not written in room details when I book the room from Trip.com. Other than that, it is a fair 5-star hotel only with limited facilities, but definitely not qualified as a luxury 5-star hotel.

Very pleasant stay. Safe, clean, comfortable, great service, great location. Staffs were very friendly and helpful. They provide everything you need in the hotel, from toiletries, robe, slippers.

Pluses: 1. Fast check in 2. Clean room 3. Swan River view from room 4. Well equipped gym 5. Welcome drink upon check in 6. Helpful coincerge at front entrance of hotel 7. Fast wifi in room Suggested improvements 1. More movie channels on the TV. Why no Netflix? 2 Room rate should at least include a Continental breakfast during the stay 3. Room was booked for 3 guests. Yet only 2 bathrobes 4. Tea bags provided in the room were a generic brand - Why not provide a more luxury tea brand such as TWG that is consistent with the Ritz Carlton brand?

I was disappointed with my stay and wouldn't consider this a 5-star hotel. The lobby was incredibly small, and the large mirror at the reception was confusing, making it easy for guests to accidentally walk into it. Surprisingly, there were no toiletries provided in the room, so we had to call staff just to get a toothbrush delivered. The hotel robe was very low quality, almost resembling a kitchen rag, which was a letdown. The swimming pool was also tiny and didn’t allow for much relaxation or enjoyment. The breakfast spread was pretty average—nothing impressive or memorable. Overall, I didn’t enjoy my stay. The only real highlight was the beautiful view from our room, which was truly stunning. But for a 5-star experience, I expected much more.

Location: what's hot- centrally located near the CBD & ”heart of town”. What's not- one of the furthest in terms of walking from Perth station. There are nearer hotels if you are coming from the Perth train station. General facilities: What's hot- contemporary Aussie art works line the walls of this building, inside & out, making it eclectic. What's not- unremarkable really. Standard features. Although reasonably new, if you look closer, much of the linen covered furniture (viz chairs) are stained and grubby close up. Swimming pool is small. Dining area is smallish. Rooms: What's hot- beds & pillows are very comfortable! Probably the best feature of the room. Shower head is a rain shower! Always a mark of a great bathroom. The TV screen is large. They provide an ironing board and an iron, which is nice. There's also a basic Expresso machine, which is appreciated. The room windows are floor to ceiling-great views and light! What's not- no toiletries unless requested (eco drive). No tissue paper unless requested. No room slippers provided. No water- so you either have to boil it in-room, or walk to the 1st floor to get it from the dining room, which sucks. Carpets are designed to hide the grime, but on closer inspection, the stains are there, giving you an icky feel. The wardrobe area is severely limited, so it feels cramped when you have 2 people trying to share the same area. Could be better. There is no dedicated luggage stand, so you'll have to do with laying it on the floor. Pity your back & knees. Service: What's hot- nothing really. All the politeness your expect from any hotel. Nothing remarkable. What's not- housekeeping service is inconsistent & poor. By any standards of a good hotel this is one big area that they need to improve upon. We stayed 7 nights & for the first half of our stay, we had to request for our rooms to be made up and on at least 2 days, there was no housekeeping at all. It almost felt like a third party service had been employed to take care of the rooms which was disconnected from the hotel's standards. An annoyance we could do without & a huge fail in my books. Breakfast: What's hot- sadly, nothing great. It was ok, again, unremarkable in its variety, quality & presentation. What's not: if I had to do it again, I'd find breakfast elsewhere & save the money. Conclusion: it was ok. Nothing to draw me back again unless I had no other choice. The fact that it's an Accor accredited hotel makes it even more disappointing. Between the poor housekeeping & the unremarkable breakfast, it's a pretty average hotel with limited repeatability if you had a choice.

This hotel has been designed for conservstive business and family travellers. The pool, spa, jacuzzi is a once in a life time experience. The steam room is exciting. The hotel bar and restaurant is meant for those with blue bood connections ! Ensure you eat before the Michelin style restaurant ceases business at approx 9pm. The hotel bar is meant for those with an interest in business and politics and would not be a venue that would be welcoming for those without connections to business and or politics. The hotel gym will certainly bring you down to earth and keep you grounded on the lower level of the establishment. The rooms with the view of the Swan River is stunning, comforting and the most luxurious of all desk workstation, phone call and the television has a wide range of channels. A must stay before a saavy developer smashes the hotel to pieces and rebuild something there as it is real estate heaven - situated between the vied addresses of Terrace Road and Adelaide Terrace in East Perth ! A must stay for every traveller who wants to do serious corporate work, mingle or simply attempt to aggrandise with the crowd. A word of warning, strict dress code and a very sophisticated crowd ! Enjoy !

We stayed as a family with a 2year old. I wouldn't consider this a 5 star, perhaps more of a 4 star. When we arrived late at night, tired from a long drive, there was no bell boy to assist us with luggage direct to room, and esp with a kid in tow it was difficult. However one of our bags broke and the staff did help us get a bag from their store. Also no toothbrush was provided upon check in day and we found out next day only that it has to be requested, seriously, this is a very basic necessity to have at least for 1st day. The decor was intended to be classy but we found it a tad bit dark. The worst part was the bed was way too soft and sunk in, I had a backache the next days. :( On a positive note the bath tub was huge, toilet was spacious with 2 sinks! My kid enjoyed the bath tub. Also they did prepare the cot in the room when we arrived and I was very pleased. The next day I asked for high chair and it was timely placed at our room when we got back. Overall the staff were responsive. Also the breakfast was Ala carte, not buffet, but it was nicely cooked - however they did not offer a kids menu. The location is close to cbd shopping but do take note parking at hay street has day charges/hourly charges which you should factor to the value of your stay. Most shops closes early around 5pm by the time we got back from our day trips. Overall this hotel was more for couples or business stay and not so kid/family friendl, but that's just my opinion!

Como Perth AU is worthy of being the first luxury hotel in the Australia and New Zealand region selected by the International Travel Magazine. The location of the hotel is excellent. There is valet parking at the door on the day of check-in. The breakfast is a fixed set meal, which is really good 👍 (there are several Choose according to your preferences) The room has a large space, the key design is very special engraved with precise latitude, the design style is low-key, luxurious and reasonable, and the check-in experience is 🈵️ points. The Mini Bar has a variety of juice drinks for free, and it is cleaned twice a day. Laixi Friends who travel in Australia recommend to experience it.

The first night in Perth, it looks old but not old, with a lot of design style inside and outside. The house is big, like a suite, with many windows and terraces, the city is clean, and the street view is good. The lobster fried with scallions and ginger in the ”Great Eastern” restaurant downstairs is sweet and delicious. It was 16 degrees outside when it rained, and it was cold inside because of the many large windows.

The family and I really enjoyed our 2 night holiday. 5 star luxury in every way. Most comfortable bed and pillows. Only negative was when it came to securing a recliner around the pool. As they say the early bird catches the worm, well in this case early guest catches a recliner. Otherwise you are delegated to laying on the ground for the day.