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Great hotel, a bit too far from the city centre. If you’re a tourist, you may consider something more convenient (about 40m away from centre by public transport)

The room and bathroom are both on the smaller side, with facilities standard for a budget hotel. Breakfast options aren't extensive, but they are quite tasty. The location is excellent; you can walk to Brandenburg Gate, the Reichstag, and other attractions, passing Checkpoint Charlie and the Memorial to the Murdered Jews of Europe along the way. It's also not far from the Berlin Philharmonic. Hotel parking is quite expensive at 19 Euros per day. Directly opposite the hotel is the historic site of an old train station, which adds a nice touch of history.

We stayed in a family room - but it was tiny - there was hardly room to move! I didn’t expect a suite, but I definitely expected a family sized room - not a double room but with extra beds - especially for the price! Was so small that it had a sliding door to the bathroom to save space, but (by design) it didn’t close properly, so there was a gap all the way round and it didn’t lock - so no privacy! Staff could have been friendlier. However - breakfast was excellent! Huge variety. Great location.

The breakfast offers a great variety, and the service is attentive. There's a snack vending area in the lobby on the first floor. In terms of location, it's quite central, with a small convenience store right across the street, making shopping and dining very convenient. Plus, it's close to attractions like the Jewish Museum and Checkpoint Charlie. You can even see the TV Tower from the window.

I booked this place for the Berlin Marathon, and it's right next to the 39km mark of the course. The location is almost perfect; it's a 2-minute walk to the subway station, and even walking to the Brandenburg Gate is only a 15-minute walk. The facilities and food are about the standard of a Home Inn or Hanting Hotel—not bad, just average. They didn't provide toothbrushes, but they did offer shower gel.

The 24-hour front desk offered a very friendly welcome. It's great to be able to leave your key when you go out and pick it up when you return. There's an elevator available. The rooms and bathrooms were clean. We had a shower curtain, but it was fine. There's a small fridge with drinks for purchase. A fan is provided for hot days. The breakfast buffet has a good selection and is sufficient. The coffee is from a pot, but there's plenty of it. The only downside: We returned to the hotel at 12:30 AM on Friday night. Six guests were partying in the inner courtyard. We asked the porter to ensure quiet. Unfortunately, the guests then added music to the noise! When we called the porter, he preferred to speak in English! We then asked again for the guests to be moved inside the building, as it was already 1 AM. We could hear the people in the courtyard having even more fun rather than quieting down. When we went down in person again and threatened to call the police as a last resort, it slowly became quiet after 20 minutes!

Ich hatte einen fantastischen Aufenthalt! Das Zimmer war sehr geräumig, sauber und geschmackvoll eingerichtet, sodass ich mich rundum wohlgefühlt

+ The checkin and checkout process is very automated. + Laundry service is available with additional pay. - Mattress is too soft to cause back pain. - Amenities were not cleaned properly. - TV and wifi does not work with Amazon connection ++ The location is convenient for tram, bus and S-Bahn within 100 meters. Do not recommend for very short stay!

I I had an unforgettable hotel experience. When I arrived, I tried to push the door open, but it was locked. There was no doorbell. Just as I was fretting over what to do, three groups of guests who had booked the same hotel tried to enter, but none of them could get in. Then one of the guests noticed a digital keypad and typed in the code from her email, but none of them could get in. Each of our groups tried their codes, but none of them could get in. As we were still fretting, the door suddenly opened, and a guest came out, allowing us all to enter. That guest explained that the hotel had emailed us a ten-digit start code and a four-digit comfort code. You had to enter the start code first, then the comfort code, to open the door. The other guests had both the start code and the comfort code, but my email only contained the comfort code. The kind guest checked my email and confirmed that it contained only the comfort code. He then called the hotel, and they said our reservation had been cancelled because we hadn't paid the city tax. However, I clearly saw on the check-in voucher that the €29.90 check-in fee was payable upon arrival. The staff member on the phone later said they would email us the payment and, after payment, gave us a new start code and comfort code. After payment, we finally got a room. However, upon checking in, I discovered it wasn't the Standard Studio with Balcony we'd booked, but a Standard Studio. I didn't want to call them again to complain about the mistake; I just wanted a comfortable room. The hotel's location is convenient, about a 5-minute walk from S train station, and the room was generally acceptable.

This hotel was a bit of a mixed bag. On the positive side, the location was quite convenient, and the breakfast spread offered a good variety. However, the rooms themselves were rather basic and felt quite dated. While it might be fine for a solo traveler, it's definitely not ideal for families or couples. What's curious, though, is that it seemed quite popular with Western guests.