Raffles Shenzhen
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1 room, 2 adults, 0 children
All properties in Shenzhen
Raffles Shenzhen
No.1 of Luxury Hotels in Shenzhen
One Shenzhen Bay, 3008 Zhongxin Road, Nanshan District, Shenzhen, Guangdong, China
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We Price Match
Last booked 57 mins ago
China travel essentials
Ideal location
Superb views
Sparkling clean
Varied breakfast
Most card payments acceptedShow more
Amenities
Indoor swimming poolFree
Gym
Public parkingFree
EV charging station
Priority airport pick-up
Car rentals
Bar
6 Restaurants
All amenities
Property Description
Located in the centre of Shenzhen Bay Super Headquarter Zone, Raffles Shenzhen is an urban oasis that occupies the top floors of the 72-story tower in the prestigious One Shenzhen Bay.
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9.5/10
The hotel facilities and vibe are excellent. Very thoughtful arrangement for birthday celebration
All 1,983 reviews
Surroundings
Metro: Talent Park
(720m)
Metro: Dengliang
(760m)
Airport: Shenzhen Bao'an International Airport
(22.5 km)
Train: Futian Railway Station
(14.8 km)
Train: Shenzhen North Railway Station
(20.1 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Premier Studio Sea View
1 King bed
72m² | Floor: 35-45
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Raffles Suite
1 King bed
159m² | Floor: 35-45
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Metropolitan Suite City View
1 King bed
75m² | Floor: 41-45
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Suite - City-View (2 Beds)
2 Double bed
75m² | Floor: 45
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
15
Fantasy Little Prince Family Room - Sunset View Of Nanshan
1 King bed and 1 Bunk bed
60m² | Floor: 40
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Themed Room - Sea-View (Double Bed)
1 King bed
60m² | Floor: 35
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Deluxe Twin City View
2 Double bed
60m² | Floor: 35-45
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Deluxe King City View
1 King bed
60m² | Floor: 35-45
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Bay-Shore Presidential Suite
Bedroom 1:1 King bed ● Bedroom 2:1 King bed
261m² | Floor: 43
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Ambassador Suite
1 King bed
190m² | Floor: 41-42
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Metropolitan Studio Bay View
1 King bed
72m² | Floor: 35-45
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Deluxe King Sea View
1 King bed
60m² | Floor: 35-45
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Deluxe Twin Sea View
2 Double bed
60m² | Floor: 35-45
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Premier Studio Park View
1 King bed
72m² | Floor: 35-45
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Metropolitan Suite Sunset View
1 King bed
159m² | Floor: 41
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Metropolitan Suite Sea View
1 King bed
75m² | Floor: 41-45
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
10
Sky - Line Presidential Suite
Bedroom 1:1 King bed ● Bedroom 2:1 King bed
434m² | Floor: 45
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Family Friendly Themed Room (2 Beds)
2 Double bed
60m² | Floor: 36-37
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
6
Premier Room City And Sea View
1 King bed
72m² | Floor: 35-45
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
9.5/10
Outstanding
1,983 reviews
Verified Reviews- Cleanliness9.7
- Amenities9.5
- Location9.6
- Service9.4
Average for similar properties in Shenzhen
Taitaizibaobao
August 3, 2025
禮賓部服務很好，東西都幫我及時送達，Naomi Kris Levi Leon Jason cutis Tom Eric 都給我特別好的服務！我們每次都回來！！
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Qingqiushiyi
August 3, 2025
房間比較大，寬敞整潔，服務周到，健身房和泳池也很衞生，海景房景觀很不錯！下次還會繼續選擇，就是行政酒廊錯過了，比較可惜。
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pchlx
August 3, 2025
酒店房間還是可以的，基礎房型也夠大了
從大馬路旁色公寓停車場進的，太難找到酒店的地下停車場位置了，有ABCDE區，標識不清楚，寫清楚在E區會容易找很多。當然從酒店大門經過的停車場就非常容易找到
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Guest User
August 2, 2025
位置我覺得蠻方便的 服務也不錯 就是看景玻璃太臟啦 但性價比很高
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Anonymous User
August 2, 2025
入住體驗非常差！客房服務導致物品丟失、房間不衞生、沒有服務。
1.窗户上有別人臉上的油印沒擦乾淨。半夜飛機延誤，入住就看到玻璃上別人的額頭油印！！
2.房間有強烈悶了很久的異味。
3.在留言便簽寫建議的時候，發現酒店的圓珠筆也非常污穢，上面有多處污漬。
4.最後一天居住，客房服務整理了我的化粧品，但是由於我的腮紅盤蓋子脱落，出門匆忙我沒來得及蓋上，回來發現直接被扔了！！還把美粧蛋直接接觸放在腮紅盤上，莫名其妙！！客房服務簡直不帶腦子，非常惱火，腮紅盤如果蓋子，直接放進化粧包會碎、會弄得四處都是！還把我打粉底的美粧蛋放在腮紅盤上，會導致美粧蛋染上腮紅，我還怎麼用？？？
5.以上幾點寫在留言便簽上，酒店沒有任何反饋和道歉；我提醒禮賓部，依然沒有任何反饋和道歉；我找到大堂，經理才出來説了對不起我們會改進的。手機上明明有管家的微信，為什麼從沒有任何反應，沒有正式道歉？？！
6.第一天住的衞生不好，還是我們自己訂了貴了700一晚的房間才換房的！！
7.睡眠中被前台打電話吵醒，深圳暴雨天要求我們離店！我們離開深圳時間不確定，所以每天都是睡醒後去續房。今天直接被前台電話吵醒，我們回答要續訂，前台説房間已經被訂出去了！眾所周知，如果發生這樣的情況，哪怕是租房，都是應該讓原租客有優先續住權的。我們住了那麼多天，完全不問我們，直接把我們叫醒暴雨天讓我們退房！！！
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Jiujiaojiujiuye
August 2, 2025
環境：地理位置位於市中心，去哪裡都很方便，無論外觀還是房間景色都很高檔
設施：房間很大，空間設定合理，帶娃去也住得舒服
客房迷你吧特色小食和飲品:非常豐富，而且都是免費的，基本都是進口產品哈
衞生：整體還不錯
服務：一開始入住有點小誤會，但工作人員反應很快，給我們換了房間和送了禮物，感受到了誠意滿滿。謝謝mabel的貼心服務給我們在深圳帶來很好的體驗，下次有機會還會再去。體驗一下270度海景房哈
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Anonymous User
July 31, 2025
免費的客房迷你吧小食和飲品 禮賓部的Naomi、Tio、Kris幫忙接收外賣還送到房間 下次還會再來
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Guest User
July 31, 2025
沒有缺點的酒店，無論服務、衞生、景色還是舒適性，都找不出毛病。
客房衞生打掃的非常乾淨，窗户也很乾凈！
迷你吧種類很多，那個啤酒很好喝，薯片也好吃，開夜床送的甜湯也很好喝。
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Guest User
July 31, 2025
The hotel's wifi wouldn't connect. It took two attempts to connect to a device. My takeout was delivered downstairs to the staff, but it took 30 minutes to arrive. There were constant noises in the room, and the staff who arrived at 1:30 AM said it was an infrared sensor issue. The hotel was fully aware of the situation and only said they would be there soon. It's completely below the 3,000 RMB standard.
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Services & Amenities
Most Popular Amenities
Indoor swimming pool
Free
Gym
Public parking
Free
EV charging station
Off-site
Priority airport pick-up
Additional charge
Car rentals
Bar
6 Restaurants
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Conference room
Multi-function room
Secretarial services
Tour and ticket booking service
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Free
Laundry room
Indoor swimming pool
Gym
Bar
6 Restaurants
Conference room
Multi-function room
6 Restaurants
云璟 Yun Jing - 连续五年蝉联黑珍珠一钻餐厅
Style: A la carte
Cuisine: Chinese
Open for: Lunch, Dinner
Dining options: Reservations available
Business hours: [Mon - Sun] 11:30-14:30, 17:30-22:00
星空坊 Sky Café
Style: A la carte, Buffet
Open for: Breakfast, Lunch, Dinner
Dining options: Reservations available
Business hours: [Mon - Sun] 06:30-10:30, 12:00-14:30, 18:00-22:00
长廊酒吧 Long Bar
Style: A la carte
Open for: Afternoon tea, Dinner, Cocktails
Dining options: Reservations available
Business hours: [Fri - Sat] 14:00-02:00 the next day,[Mon - Thurs,Sun] 14:00-01:00 the next day
此间 Kokoni
Style: A la carte
Cuisine: Japanese
Open for: Lunch, Dinner
Dining options: Reservations available
Business hours: [Mon - Sun] 11:30-14:00, 17:30-22:00
莱佛士西点 Patisserie
Style: A la carte
Open for: Brunch, Lunch, Afternoon tea, Dinner
Dining options: Outdoor tables, Reservations available
Business hours: [Mon - Sun] 08:00-21:00
瑞廊 RUI Lounge
Style: A la carte
Open for: Afternoon tea
Dining options: Reservations available
Business hours: [Mon - Sun] 10:00-23:00
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Heated pool
Opening times
Business hours
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Car charging facilities
Off-site
Transportation
Taxi booking service
Car rentals
Station drop-off service
Additional charge
Airport shuttle pick-up
Additional charge
Priority airport pick-up
Additional charge
Airport shuttle drop-off
Additional charge
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Front Desk Services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Free
Wake-up call
Tour and ticket booking service
Languages Spoken
English
Chinese (Mandarin)
Food & Drink
Convenience store/kiosk
Cafe
Bar
Lobby bar
Room service
Health & Wellness
Personal trainer
Gym
Fitness session
Yoga session
Public Areas
PA and sound system
Non-smoking floor
Elevator
No smoking in public areas
Garden
Cleaning Services
Clothes dryer
Clothes steamer
Laundry room
Dry cleaning
Ironing service
Laundry service (on-site)
Facilities for Children
Children's bathrobes
Children's slippers
Children's toys
Children's toothbrushes
Books and videos for kids
Business Services
Multi-function room
Secretarial services
Multimedia display system
Conference room
Postal service
Fax/copying service
Wedding service
Accessibility
Accessible rooms available
Safety & Security
CCTV in public areas
Fire alarm
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 1 year old and under | Extra crib: Free |
Breakfast
TypeWestern, Chinese, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–12 years old | CNY 149.00 (approx. PHP 1,205.02) per person |
Children 13–17 years old | CNY 298.00 (approx. PHP 2,410.03) per person |
Adult | Buffet:CNY 298.00 (approx. PHP 2,410.03) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 2,000.00 (approx. PHP 16,174.69) per night.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2019
- Renovated: 2019
- Number of Rooms: 168
Located in the centre of Shenzhen Bay Super Headquarter Zone, Raffles Shenzhen is an urban oasis that occupies the top floors of the 72-story tower in the prestigious One Shenzhen Bay.
Continuing a 134-year tradition, the legendary Raffles Butlers bring graceful and personalized service. 168 luxuriously guest rooms and suites start from 60 square meters, featuring stunning views of Shenzhen Bay and Hong Kong. Raffles Shenzhen offers outstanding levels of gastronomy from around the world in the hotel’s six signature restaurants and bars, each complemented by spectacular views and natural day light environments. Indulge in over 1,500 square meters of spa and wellness facilities including state-of-the-art fitness centre with Technogym equipment and indoor swimming pool, where natural day-light brings you closer to nature.
Continuing a 134-year tradition, the legendary Raffles Butlers bring graceful and personalized service. 168 luxuriously guest rooms and suites start from 60 square meters, featuring stunning views of Shenzhen Bay and Hong Kong. Raffles Shenzhen offers outstanding levels of gastronomy from around the world in the hotel’s six signature restaurants and bars, each complemented by spectacular views and natural day light environments. Indulge in over 1,500 square meters of spa and wellness facilities including state-of-the-art fitness centre with Technogym equipment and indoor swimming pool, where natural day-light brings you closer to nature.
Frequently Asked Questions
What is the cancellation policy for Raffles Shenzhen?
The cancellation policy for Raffles Shenzhen varies depending on the type of room and booking conditions.What is the cancellation policy for Raffles Shenzhen?
What are the check-in and check-out times at Raffles Shenzhen?
Standard check-in time at Raffles Shenzhen is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Raffles Shenzhen?
Does Raffles Shenzhen provide breakfast?
Yes, Breakfast is offered at Raffles Shenzhen. Breakfast option(s): Western, Chinese, Vegetarian. Does Raffles Shenzhen provide breakfast?
Can I bring my pet inside the Raffles Shenzhen?
As much as we love pets, unfortunately, we are unable to accommodate them in Raffles Shenzhen.Can I bring my pet inside the Raffles Shenzhen?
Is there a restaurant at Raffles Shenzhen?
Yes, Raffles Shenzhen offers on-site dining. You can enjoy a variety of Chinese, Japanese dishes, all prepared with carefully selected, high-quality ingredients.Is there a restaurant at Raffles Shenzhen?
How far is the Raffles Shenzhen from the closest airport?
The closest airport is Shenzhen Bao'an International Airport, and it is about 41 mins from hotel by car (22.5 km).How far is the Raffles Shenzhen from the closest airport?
Is airport shuttle service offered by Raffles Shenzhen ?
Yes, at Raffles Shenzhen, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Raffles Shenzhen ?
About This Property
| Nearest Airport | Shenzhen Intl. Airport |
|---|---|
| Distance to Airport | 26.11KM |
| Nearest Train Station | Futian Railway Station |
| Distance to Train Station | 14.79KM |
| Nearest Subway Station | Talent Park |
| Distance to Subway Station | 0.86KM |
| Average Price From | PHP100693 |
| Hotel Star Rating | 5 |