Felicity Hotel Shenzhen
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Felicity Hotel Shenzhen

No. 1085 Heping Road, Luohu District, Shenzhen, Guangdong, 518010, China
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hotel overview picture
Last booked 7 hrs ago
Highlights
Free parking
Varied breakfast
Lots to do
Ideal location
Amenities
Massage room
Gym
Public parkingFree
EV charging station
Restaurant
Cafe
Conference room
Multi-function room
All amenities
Property Description
Felicity Hotel Shenzhen(Shenzhen fulin dajiudian) is located in the heart of the city, near the banks of the Shenzhen River looking across the border to Hong Kong. The hotel provides high standards of service and a full range of modern facilities. As a five-star hotel and "time-honored" hotel in Shenzhen, Felicity Hotel has witnessed the rapid development of Shenzhen Special Economic Zone, and has received more than 50 heads of state and government from home and abroad. It has successfully completed the reception tasks of many important foreign affairs and large international conferences.Guestrooms here are comfortable and some offer views of the Shenzhen River or Hong Kong.Dining outlets in this Shenzhen hotel feature menus showcasing cuisines from China, Japan and Europe.The hotel is equipped with a fitness center, outdoor swimming pool, and massage center to help guests enjoy the relaxation of their journey.There is also a spacious conference and banquet hall, six other function rooms and seven private rooms, all equipped with the latest facilities. Other amenities include a business center, conference rooms, shopping arcade and self service laundry room.
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8.5/10
Excellent location. Convenient to train station . Only 5 minutes walk from hotel to Lo Wu border
All 3,354 reviews
Surroundings
Metro: Renmin South
(800m)
Metro: Luohu
(830m)
Airport: Shenzhen Bao'an International Airport
(39.2 km)
Train: Shenzhen Railway Station
(680m)
Train: Futian Railway Station
(9.3 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

6

Family-friendly Suite

1 Queen bed
60m² | Floor: 19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
Check Availability
4

Forest Deluxe Room (Double Bed)

1 Double bed
30-32m² | Floor: 11,18
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Bath towels
Room Details
Check Availability
6

River-view Room

1 Queen bed
28-32m² | Floor: 23
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Bath towels
Room Details
Check Availability
6

Phantom Audiovisual Double Bed Room

1 Double bed
30-32m² | Floor: 12
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Bath towels
Room Details
Check Availability
9

Family Friendly Room

1 Queen bed
30-32m² | Floor: 24
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Bath towels
Room Details
Check Availability
9

Superior Room - River-View (Double Bed)

1 Double bed
28-32m² | Floor: 9-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Bath towels
Room Details
Check Availability
7

Superior Suite

1 Double bed
60m² | Floor: 9-16
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
Check Availability
5

Sea View Deluxe Queen Room

1 Double bed
30-32m² | Floor: 17-22
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Bath towels
Room Details
Check Availability
6

Panda Family Friendly Suite

1 Queen bed
60m² | Floor: 9-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
Check Availability
5

Executive Deluxe Twin Room

2 Single bed
30-32m² | Floor: 24-25
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Bath towels
Room Details
Check Availability
6

Sea View Deluxe 2-bed Room

2 Single bed
30-32m² | Floor: 17-22
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Bath towels
Room Details
Check Availability
8

Sea View Superior 2-bed Room

2 Single bed
28-32m² | Floor: 9-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Bath towels
Room Details
Check Availability
7

Superior 2-bed Room

2 Single bed
28-32m² | Floor: 9-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Bath towels
Room Details
Check Availability
7

Superior Queen Room

1 Double bed
28-32m² | Floor: 9-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Bath towels
Room Details
Check Availability
8

Deluxe Queen Room

1 Queen bed
30-32m² | Floor: 17-22
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
Check Availability
7

Deluxe 2-bed Room

2 Single bed
30-32m² | Floor: 17-22
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Bath towels
Room Details
Check Availability
5

Executive Room King Side Bed

1 Queen bed
30-32m² | Floor: 24-25
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
Check Availability
5

Double Room With E-sports

2 Single bed
28-32m² | Floor: 16
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
Check Availability
4

Forest Oxygen Bar Deluxe 2-bed Room

2 Single bed
30-32m² | Floor: 11,18
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Bath towels
Room Details
Check Availability
5

Family Connecting Room

1 Double bed and 2 Single bed
60m² | Floor: 9-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Bath towels
Room Details
Check Availability
6

Deluxe Suite

1 Double bed
60m² | Floor: 17-22
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
Check Availability
5

Audiovisual Room (2 Beds)

2 Single bed
30-32m² | Floor: 12
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Bath towels
Room Details
Check Availability
10

Presidential Suite

1 Queen bed
180m² | Floor: 25
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
Check Availability
6

Family Friendly Suite

Bedroom 1:1 Queen bed
60m² | Floor: 9-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
Check Availability
6

Executive Suite

1 Queen bed
60m² | Floor: 24-25
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
Check Availability
9

King Deluxe One Bedroom Suite

1 Queen bed
60m² | Floor: 24-25
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
Check Availability
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Guest Reviews

8.5/10
3,354 reviews
  • Cleanliness8.8
  • Amenities8.1
  • Location8.5
  • Service8.7
Average for similar properties in Shenzhen
Most Mentioned
Review summary
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Pricing: Guests appreciate the reasonable pricing, particularly noting the value for money given the hotel's proximity to key landmarks.(based on 226 reviews)
M‍Y‍ ‍t‍r‍a‍v‍e‍l‍s
October 24, 2025
Location is quite convenient for accessing the metro and immigration. However there are construction noise outside the hotel.
M‍2‍d‍9‍1‍v‍c‍i‍5‍*‍*‍*‍*
October 16, 2025
房間雖有些陳舊但很乾凈,窗户面對羅湖口岸,景觀開闊。床軟硬適度。因為修地鐵緣故,叫車停車都很不方便。另外健身房設施還在但試過跑步機不能用,也沒有管理人員在現場,游泳池乾脆就放幹了水。
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A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
September 23, 2025
房間面積很大 環境很優美 外景可以看見深圳河 不過插座有點少 浴室的花灑是固定的 姊妹們可以安心使用了 位置很方便 在羅湖口岸附近 穿過地下通道就找到了 附近的羅湖商業城很多東西吃 酒店裡麪也有二十四小時便利店 缺點是最近在修地鐵外面的路有點窄走起來有點艱難 贊一下工作人員服務有禮 健身房的設施不多但是空間夠大 總體來説還是不錯的 下次到深圳再住這裏
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M‍5‍8‍7‍7‍9‍9‍*‍*‍*‍*
September 20, 2025
首先感謝攜程管家!24小時在線為攜程會員服務! 當天17:55下單並通過攜程管家備註了“高樓層、(視房量房態)升房” 20:00到店……不見酒店門僮、保安、禮賓部的禮賓員等酒店相關工作人員……【前台】衹有一名戴黑框眼鏡的男生!辦理check in的時候詢問是否看到攜程備註……他説沒有看到但是直接給升了套(1638)在此表示感謝! 因沒有看到禮賓部的禮賓員無奈之下我們拖着行李箱直接去了房間……由於房間房門的門吸【見圖2】是壞的、然後打開房門的那個過道沒有燈十分黑暗【見圖1⃣️】(這個是關上房門之後拍的)【關上房門到房間中間那個過道是沒有燈的】摸黑找到房間插電卡的地方插上那個房間自帶的插電卡、手裡還拎着行李🧳房門沒有被門吸吸住……跟在後麪拖着行李箱的同伴被門彈到了!!很痛!!於是通過攜程管家找酒店相關工作人員反映問題……在房間等了一個多小時! 21:30左右酒店夜班值班經理劉女士來房間並告訴我們在過道靠近房間的位置🈶️一個應急燈🉑️以用!但是過道門口處確實沒有燈很黑暗(不知道酒店當初為何如此設計?)劉經理當即提出🉑️以換至17樓的雙床房或24樓的行政大床房……我們詢問了是否🉑️以加錢(補差價)升行政套?【當晚酒店小程序癱瘓看不到酒店價格、劉經理表示🉑️以參考攜程上的價格並可以適當優惠一些給出折扣但是要請示上級提出🈸️請】劉經理不建議我們當晚加錢升級至行政套入住!我們接受了劉經理的建議!並被劉經理的真誠所感動!畢竟酒店當班值班經理能為住客着想這是很難🉐️的! 酒店夜班值班經理劉女士工作認真負責!兢兢業業!如實告知當晚酒店豪華套售罄、行政套因颱風🈶️漏雨漏水的情況!當時也確實看到2438窗台處墊着毛巾!劉經理還詢問了工程部的同事!劉經理一共帶我們看了3⃣️個房間!我們表示🉑️以回1638(復古風的房間也很有特色……畢竟是個套)劉經理熱情❤️地邀請我們入住24樓行政樓層的大床房!在溝通看房的過程中我們大概也清楚了酒店的格局【16層以下未裝修(80、90年代的五星酒店豪華風格曾經輝煌過)17層以上新裝修 風格上更明快亮麗】劉經理還十分貼心地讓前台重新做了房卡送上來!劉經理還告知酒店23:00以後沒有送客房的服務並親自來房間送了兩瓶水!我們再次感受到了劉經理的真誠!! 夜班值班經理劉女士是東北人很熱情❤️!劉經理代表酒店來處理問題我們也能感受到酒店的熱情❤️!我們選擇了留下!劉經理同時也告知我們🉑️以原房續住!在此再次對酒店夜班值班經理劉女士以及酒店夜班?中班?【前台】戴黑框眼鏡的男生表示感謝!🈶️問題不可怕……怕的是沒態度……問題解決了攜程客人照樣給你們酒店5.0的好評!
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M‍1‍0‍8‍9‍6‍*‍*‍*‍*
August 24, 2025
買的套餐性價比很高。雖然年歲久遠,但五星級酒店的經營管理仍然保持一定水準,河景房值得推薦:1.打掃乾淨;2.早餐比較豐盛;3.房間外風景優美,比較安靜。缺點:1.由於地鐵施工包圍,出行極不方便,酒店附近1公里的路程行車就要20分鐘左右。2.作為五星級酒店,沒有護髮素等基本配置。
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n‍a‍n‍c‍y‍l‍*‍*‍*‍*
August 22, 2025
不愧為五星級酒店🏨 早餐豐富;很幸運大堂經理給免費升級了行政房! 房間寬大整潔 設施完備 樓層高房間風景好 樓下就是羅湖口岸。等17號地修好了,出行會更方便。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 18, 2025
I booked a queen room but was pleasantly upgraded to a spacious family suite. The hotel was fairly clean, and the view was nice. However, the environment was noisy due to nearby construction. Overall, a good experience!
R‍o‍n‍n‍i‍e‍L‍a‍m
August 13, 2025
It was a very convenient location but in front of the hotel there was construction work which makes walking to the station difficult.

Services & Amenities

Gym
Restaurant
Conference room
Restaurant
Restaurant
Cuisine: Chinese
More Amenities
Internet
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Cleaning services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children can stay in some rooms of this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineWestern, Chinese, Asian
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:30 Open
HeightFee
Children under 1.2m in height
Free
Children over 1.2m in height
CNY 108.00 (approx. US$15.27) per person
Adult
Buffet:CNY 108.00 (approx. US$15.27) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of CNY 500.00 (approx. US$70.67) is charged.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 1990
  • Renovated: 2018
  • Number of Rooms: 514
Phone:+86-755-25586333
Felicity Hotel Shenzhen(Shenzhen fulin dajiudian) is located in the heart of the city, near the banks of the Shenzhen River looking across the border to Hong Kong. The hotel provides high standards of service and a full range of modern facilities. As a five-star hotel and "time-honored" hotel in Shenzhen, Felicity Hotel has witnessed the rapid development of Shenzhen Special Economic Zone, and has received more than 50 heads of state and government from home and abroad. It has successfully completed the reception tasks of many important foreign affairs and large international conferences.Guestrooms here are comfortable and some offer views of the Shenzhen River or Hong Kong.Dining outlets in this Shenzhen hotel feature menus showcasing cuisines from China, Japan and Europe.The hotel is equipped with a fitness center, outdoor swimming pool, and massage center to help guests enjoy the relaxation of their journey.There is also a spacious conference and banquet hall, six other function rooms and seven private rooms, all equipped with the latest facilities. Other amenities include a business center, conference rooms, shopping arcade and self service laundry room.

Frequently Asked Questions

What’s the cancellation policy at Felicity Hotel Shenzhen?

The cancellation policy at Felicity Hotel Shenzhen depends on your room type and booking terms.

What are the check-in and check-out times at Felicity Hotel Shenzhen?

Check-in at Felicity Hotel Shenzhen starts from 14:00, and the standard check-out time is by 12:00.

Is breakfast available at Felicity Hotel Shenzhen?

Yes, Felicity Hotel Shenzhen provides breakfast. Options include Western, Chinese, Asian.

Are pets allowed at Felicity Hotel Shenzhen?

No, pets are not allowed at Felicity Hotel Shenzhen.

Does Felicity Hotel Shenzhen have a restaurant on-site?

Yes, Felicity Hotel Shenzhen features an on-site restaurant serving Chinese cuisine.

How do I get to Felicity Hotel Shenzhen from the nearest airport?

The nearest airport is Shenzhen Bao'an International Airport, located about about 40 mins from hotel by car (39.2 km) away.

Does Felicity Hotel Shenzhen offer airport transfer services?

No, Felicity Hotel Shenzhen doesn’t offer airport shuttle or transfer options.

About This Property

Nearest AirportShenzhen Intl. Airport
Distance to Airport39.29KM
Nearest Train StationShenzhen Railway Station
Distance to Train Station0.68KM
Nearest Subway StationRenmin South
Distance to Subway Station0.8KM
Average Price FromUSD89
Hotel Star Rating5