The Ritz-Carlton Shenzhen
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The Ritz-Carlton Shenzhen

No.3 of Premium Hotels in Shenzhen
No.116 Fuhua 3rd Road, Futian District, Shenzhen, Guangdong, 518048, China
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hotel overview picture
Last booked 11 mins ago
China travel essentials
Ideal location
Varied breakfast
Currency exchange
Most card payments accepted
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Amenities
Outdoor swimming poolFree
Spa
Executive lounge
GymFree
Public parkingFree
EV charging station
Priority airport pick-up
Car rentals
All amenities
Property Description
The Ritz-Carlton, Shenzhen (Shenzhen Xinghe Lisikaerdun Jiudian) is strategically situated in the heart of the Futian district, just opposite the Convention & Exhibition Center and in proximity of the Shenzhen Civic Center. The hotel is accessible to Shenzhen's new Metro system, connecting the Hong Kong border and Shenzhen's major shopping, sightseeing and business districts. This Shenzhen hotel is a 30 minutes drive to the Shenzhen International Airport and one hour from Hong Kong International Airport. This Shenzhen hotel has various rooms, including dozens of suites that offer magnificent views of the city. Nine of the suites feature a large balcony for lounging outside. Of special note, the Presidential Suite with its grand entrance, floor-to-ceiling windows spanning two floors covering 446 square meters (4,801 square feet) of space, ensures a loft-like feeling. In addition the suite also boasts a two-story high balcony and provides a 270-degree wide scope view of the city. Dining at the hotel is an international delight. Flavorz, the all-day dining restaurant offers five live-cooking stations and showcases chefs at work. Xingli Chinese restaurant serves sumptuous Chiu Chow, Cantonese and Szechuan specialties, while Paletto Italian restaurant features fine-dining with a private room for special occasions. Using only the best ingredients, whether it's freshly brewed coffee, pastries, baked goods, salads or a variety of sandwiches, Fix Deli brings truly authentic food to Shenzhen. Occupying two floors, the Ritz-Carlton, Spa and Fitness Center is a haven designed for total relaxation and tranquility. Guests can commune with nature and enjoy sumptuous amenities, including a fully equipped gymnasium, yoga studio, outdoor swimming pool and a spa with luxuriously appointed rooms.
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9.5/10
Outstanding
Very good stay!
All 2,777 reviews
Surroundings
Metro: Convention & Exhibition Center
(150m)
Metro: Gangxia
(650m)
Airport: Shenzhen Bao'an International Airport
(32.8 km)
Train: Futian Railway Station
(1.0 km)
Train: Shenzhen Railway Station
(7.6 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Oasis Suite
4

Oasis Suite

1 King bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Club Deluxe Twin Bed Room
5

Club Deluxe Twin Bed Room

2 Double bed
50m² | Floor: 22-28
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Family Connecting Room
5

Family Connecting Room

1 Queen bed and 1 King bed
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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The Ritz-Carlton Suite
7

The Ritz-Carlton Suite

1 Queen bed
446m² | Floor: 27
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Premier King Bed Room
6

Premier King Bed Room

1 Queen bed
55m² | Floor: 15-17,19-21
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Premier Suite
6

Premier Suite

1 Queen bed
104-122m² | Floor: 7-28
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Carlton Suite
4

Carlton Suite

1 Queen bed
118m² | Floor: 28
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Deluxe Garden View King Bed Room
4

Deluxe Garden View King Bed Room

1 Queen bed
50m² | Floor: 15-17,19-21
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Ritz Kids Summer Adventure Childlike "Renewed Room"
4

Ritz Kids Summer Adventure Childlike "Renewed Room"

1 Queen bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Club Premier Twin Bed Room
4

Club Premier Twin Bed Room

2 Double bed
55m² | Floor: 22-28
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Design King Room
4

Design King Room

1 Queen bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Premier 2-bed Room
4

Premier 2-bed Room

2 Double bed
55m² | Floor: 15-17,19-21
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Prestige Suite
5

Prestige Suite

1 King bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Club Premier King Bed Room
6

Club Premier King Bed Room

1 Queen bed
55m² | Floor: 22-28
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Club Executive King Bed Suite
5

Club Executive King Bed Suite

1 Queen bed
100m² | Floor: 26-28
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Club Executive Twin Bed Suite
7

Club Executive Twin Bed Suite

2 Double bed
100m² | Floor: 7-21
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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King -Size Room
5

King -Size Room

1 Queen bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Discovery Suite
4

Discovery Suite

1 King bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Design Garden View Twin Room
4

Design Garden View Twin Room

2 Double bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Design Twin Room
4

Design Twin Room

2 Double bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Deluxe King Bed Room
5

Deluxe King Bed Room

1 Queen bed
50m² | Floor: 15-17,19-21
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Design Premier Twin Room
4

Design Premier Twin Room

2 Double bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Deluxe Garden View Twin Bed Room
6

Deluxe Garden View Twin Bed Room

2 Double bed
50m² | Floor: 15-17,19-21
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Design Premier King Room
4

Design Premier King Room

1 Queen bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Design Garden View King Room
4

Design Garden View King Room

1 Queen bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Twin -Size Room
4

Twin -Size Room

2 Double bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Club Deluxe King Bed Room
6

Club Deluxe King Bed Room

1 Queen bed
50m² | Floor: 22-28
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Ritz Kids Night Safari Theme Suite
7

Ritz Kids Night Safari Theme Suite

1 King bed
62m² | Floor: 6-22
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Oasis Terrace Suite
4

Oasis Terrace Suite

1 King bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Deluxe Twin Bed Room
4

Deluxe Twin Bed Room

2 Double bed
50m² | Floor: 15-17,19-21
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Club Junior Suite
5

Club Junior Suite

1 King bed
62m² | Floor: 15-17,19-26
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Guest Reviews

9.5/10
Outstanding
2,777 reviews
Verified Reviews
  • Cleanliness9.6
  • Amenities9.2
  • Location9.5
  • Service9.5
Average for similar properties in Shenzhen
Most Mentioned
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
August 31, 2025
Everything is excellent. Love the staff, the breakfast buffet is one of the best in recent years. The room is clean n decent. I love the pillows and the shampoo n conditioner 😉 me n my daughter had a great time.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 31, 2025
Excellent services and amenities. Newly renovated rooms are beautifully decorated and spacious, with a great view. Also had a chance to use the pool with a great view of the skyline.
D‍a‍v‍i‍d
August 20, 2025
The service and the accommodation is excellent, under the leadership of Ms Karan. Ritz Carlton is the best choice of hotel at Shenzeng.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 15, 2025
The geographical location and surrounding environment are really good. The room has all the facilities. The front desk service attitude is very good and patient.
A‍l‍e‍x‍i‍s‍ ‍B‍i‍b‍a‍r‍d
August 2, 2025
We had a truly exceptional stay at The Ritz-Carlton Shenzhen. Perfectly situated near Futian train station, the hotel offers both convenience and luxury. The staff provided impeccable service, consistently warm and professional throughout our visit. Breakfast was a delight, with a wide array of delicious options. The facilities—including the gym, sauna, and swimming pool—were pristine and lived up to the high standards one expects from this prestigious brand. I wholeheartedly recommend this property for anyone seeking comfort and sophistication in Shenzhen.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
July 27, 2025
Thank you for the greeting from Ms. Molly. As our family came for birthday celebration, hotel already arranged cute decoration with cake before check-in. And we were surprised that Ms. Molly arranged a fruit platter and delivered to room after our sightseeing at night. Ms. Molly, you are so considerate and appreciated!
Y‍u‍e‍ ‍F‍u‍n‍g‍ ‍F‍r‍a‍n‍k‍y
July 16, 2025
I do enjoy staying with this Hotel Chain.  Location is perfect.  Meet Expectation.   All facilities meet my needs.  Like to say thank you to 杰泥芙小姐(客戶服務)悉心招待。
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 7, 2025
Impressive good experience in the executive lounge with the lovely service by Mandy Li. Tasted cocktails , afternoon tea , breakfast , lunch and dinner. Good environment and vibe is good. Besides, the room is nice but the smell of the cleaning liquid is too strong in room. Hotel provided an air-refresher, hope it can improve when cost again next time .
C‍h‍u‍n‍ ‍H‍o
June 16, 2025
A wonderful stay. Staff are friendly and helpful. Mr. Spencer made me feel super welcomed. Gym and swimming pool are tidy and clean. Would definitely come back again.

Services & Amenities

Outdoor swimming pool
Spa
Executive lounge
Gym
Bar
6 Restaurants
Conference room
Multi-function room
6 Restaurants
深圳星河丽思卡尔顿酒店·PALETTO意大利餐厅
Business hours: [Mon - Sun] 12:00-14:30, 18:00-22:30
雪茄餐吧
Business hours: [Mon - Sun] 19:30-01:30 the next day
深圳丽思卡尔顿酒店Fix美食屋
Business hours: [Mon - Sun] 08:00-20:00
深圳星河丽思卡尔顿酒店·星丽中餐厅
Cuisine: Cantonese, Chinese
Business hours: [Mon - Sun] 11:00-14:30, 17:30-22:30
深圳星河丽思卡尔顿酒店·Flavorz全日制餐厅
Style: A la carte, Buffet
Open for: Breakfast, Brunch, Lunch, Dinner
Dining options: Reservations available
Business hours: [Mon - Sun] 06:30-10:30, 12:00-14:30, 18:00-22:00
深圳星河丽思卡尔顿酒店·ONYX大堂酒廊
Business hours: [Tues - Sat] 20:00-01:00 the next day
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Cleaning services
Facilities for children
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
CNY 525.00 (approx. AU$110.72) per person per night
Extra crib: Free
Children 3 years old and over
CNY 525.00 (approx. AU$110.72) per person per night

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
AgeFee
Children 5 years old and under
Free
Children 6–11 years old
CNY 109.00 (approx. AU$22.99) per person
Children 12–17 years old
CNY 218.00 (approx. AU$45.98) per person
Adult
Buffet:CNY 218.00 (approx. AU$45.98) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is CNY 1,000.00 (approx. AU$210.90) per room.
Deposit Payment MethodsThis property accepts cash, credit cards and debit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2009
  • Number of Rooms: 280
Phone:+86-755-22222222
Email:rc.szxrz.reservations@ritzcarlton.com
The Ritz-Carlton, Shenzhen (Shenzhen Xinghe Lisikaerdun Jiudian) is strategically situated in the heart of the Futian district, just opposite the Convention & Exhibition Center and in proximity of the Shenzhen Civic Center. The hotel is accessible to Shenzhen's new Metro system, connecting the Hong Kong border and Shenzhen's major shopping, sightseeing and business districts. This Shenzhen hotel is a 30 minutes drive to the Shenzhen International Airport and one hour from Hong Kong International Airport. This Shenzhen hotel has various rooms, including dozens of suites that offer magnificent views of the city. Nine of the suites feature a large balcony for lounging outside. Of special note, the Presidential Suite with its grand entrance, floor-to-ceiling windows spanning two floors covering 446 square meters (4,801 square feet) of space, ensures a loft-like feeling. In addition the suite also boasts a two-story high balcony and provides a 270-degree wide scope view of the city. Dining at the hotel is an international delight. Flavorz, the all-day dining restaurant offers five live-cooking stations and showcases chefs at work. Xingli Chinese restaurant serves sumptuous Chiu Chow, Cantonese and Szechuan specialties, while Paletto Italian restaurant features fine-dining with a private room for special occasions. Using only the best ingredients, whether it's freshly brewed coffee, pastries, baked goods, salads or a variety of sandwiches, Fix Deli brings truly authentic food to Shenzhen. Occupying two floors, the Ritz-Carlton, Spa and Fitness Center is a haven designed for total relaxation and tranquility. Guests can commune with nature and enjoy sumptuous amenities, including a fully equipped gymnasium, yoga studio, outdoor swimming pool and a spa with luxuriously appointed rooms.

Frequently Asked Questions

What is the cancellation policy for The Ritz-Carlton Shenzhen?

The cancellation policy for The Ritz-Carlton Shenzhen varies depending on the type of room and booking conditions.

What are the check-in and check-out times at The Ritz-Carlton Shenzhen?

Standard check-in time at The Ritz-Carlton Shenzhen is 15:00 and check-out time is 12:00.

Can I bring my pet inside the The Ritz-Carlton Shenzhen?

As much as we love pets, unfortunately, we are unable to accommodate them in The Ritz-Carlton Shenzhen.

Is there a restaurant at The Ritz-Carlton Shenzhen?

Yes, The Ritz-Carlton Shenzhen offers on-site dining. You can enjoy a variety of Chinese, Cantonese dishes, all prepared with carefully selected, high-quality ingredients.

How far is the The Ritz-Carlton Shenzhen from the closest airport?

The closest airport is Shenzhen Bao'an International Airport, and it is about 32 mins from hotel by car (32.8 km).

Is airport shuttle service offered by The Ritz-Carlton Shenzhen ?

Yes, at The Ritz-Carlton Shenzhen, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportShenzhen Intl. Airport
Distance to Airport32.89KM
Nearest Train StationFutian Railway Station
Distance to Train Station1.06KM
Nearest Subway StationConvention & Exhibition Center
Distance to Subway Station0.15KM
Average Price FromAUD987
Hotel Star Rating5