The Ritz-Carlton Shenzhen
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The Ritz-Carlton Shenzhen

No.5 of Premium Hotels in Shenzhen
No.116 Fuhua 3rd Road, Futian District, Shenzhen, Guangdong, 518048, China
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We Price Match
hotel overview picture
Last booked 33 mins ago
China travel essentials
Ideal location
Varied breakfast
Sparkling clean
Currency exchange
Most card payments accepted
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Amenities
Outdoor swimming poolFree
Spa
Executive lounge
GymFree
Public parkingFree
EV charging station
Priority airport pick-up
Car rentals
All amenities
Property Description
The Ritz-Carlton, Shenzhen (Shenzhen Xinghe Lisikaerdun Jiudian) is strategically situated in the heart of the Futian district, just opposite the Convention & Exhibition Center and in proximity of the Shenzhen Civic Center. The hotel is accessible to Shenzhen's new Metro system, connecting the Hong Kong border and Shenzhen's major shopping, sightseeing and business districts. This Shenzhen hotel is a 30 minutes drive to the Shenzhen International Airport and one hour from Hong Kong International Airport. This Shenzhen hotel has various rooms, including dozens of suites that offer magnificent views of the city. Nine of the suites feature a large balcony for lounging outside. Of special note, the Presidential Suite with its grand entrance, floor-to-ceiling windows spanning two floors covering 446 square meters (4,801 square feet) of space, ensures a loft-like feeling. In addition the suite also boasts a two-story high balcony and provides a 270-degree wide scope view of the city. Dining at the hotel is an international delight. Flavorz, the all-day dining restaurant offers five live-cooking stations and showcases chefs at work. Xingli Chinese restaurant serves sumptuous Chiu Chow, Cantonese and Szechuan specialties, while Paletto Italian restaurant features fine-dining with a private room for special occasions. Using only the best ingredients, whether it's freshly brewed coffee, pastries, baked goods, salads or a variety of sandwiches, Fix Deli brings truly authentic food to Shenzhen. Occupying two floors, the Ritz-Carlton, Spa and Fitness Center is a haven designed for total relaxation and tranquility. Guests can commune with nature and enjoy sumptuous amenities, including a fully equipped gymnasium, yoga studio, outdoor swimming pool and a spa with luxuriously appointed rooms.
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9.5/10
Outstanding
Great hotel great staff love it
All 2,699 reviews
Surroundings
Metro: Convention & Exhibition Center
(150m)
Metro: Gangxia
(650m)
Airport: Shenzhen Bao'an International Airport
(32.8 km)
Train: Futian Railway Station
(1.0 km)
Train: Shenzhen Railway Station
(7.6 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Oasis Suite
4

Oasis Suite

1 King bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Club Deluxe Twin Bed Room
5

Club Deluxe Twin Bed Room

2 Double bed
50m² | Floor: 22-28
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Family Connecting Room
5

Family Connecting Room

1 Queen bed and 1 King bed
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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The Ritz-Carlton Suite
7

The Ritz-Carlton Suite

1 Queen bed
446m² | Floor: 27
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Premier King Bed Room
6

Premier King Bed Room

1 Queen bed
55m² | Floor: 15-17,19-21
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Premier Suite
6

Premier Suite

1 Queen bed
104-122m² | Floor: 7-28
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Carlton Suite
4

Carlton Suite

1 Queen bed
118m² | Floor: 28
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Deluxe Garden View King Bed Room
4

Deluxe Garden View King Bed Room

1 Queen bed
50m² | Floor: 15-17,19-21
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Ritz Kids Summer Adventure Childlike "Renewed Room"
4

Ritz Kids Summer Adventure Childlike "Renewed Room"

1 Queen bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Club Premier Twin Bed Room
4

Club Premier Twin Bed Room

2 Double bed
55m² | Floor: 22-28
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Design King Room
4

Design King Room

1 Queen bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Premier 2-bed Room
4

Premier 2-bed Room

2 Double bed
55m² | Floor: 15-17,19-21
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Prestige Suite
5

Prestige Suite

1 King bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Club Premier King Bed Room
6

Club Premier King Bed Room

1 Queen bed
55m² | Floor: 22-28
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Club Executive King Bed Suite
5

Club Executive King Bed Suite

1 Queen bed
100m² | Floor: 26-28
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Club Executive Twin Bed Suite
7

Club Executive Twin Bed Suite

2 Double bed
100m² | Floor: 7-21
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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King -Size Room
5

King -Size Room

1 Queen bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Discovery Suite
4

Discovery Suite

1 King bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Design Garden View Twin Room
4

Design Garden View Twin Room

2 Double bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Design Twin Room
4

Design Twin Room

2 Double bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Deluxe King Bed Room
5

Deluxe King Bed Room

1 Queen bed
50m² | Floor: 15-17,19-21
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Deluxe Garden View Twin Bed Room
6

Deluxe Garden View Twin Bed Room

2 Double bed
50m² | Floor: 15-17,19-21
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Design Premier Twin Room
4

Design Premier Twin Room

2 Double bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Design Premier King Room
4

Design Premier King Room

1 Queen bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Design Garden View King Room
4

Design Garden View King Room

1 Queen bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Twin -Size Room
4

Twin -Size Room

2 Double bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Club Deluxe King Bed Room
6

Club Deluxe King Bed Room

1 Queen bed
50m² | Floor: 22-28
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Ritz Kids Night Safari Theme Suite
7

Ritz Kids Night Safari Theme Suite

1 King bed
62m² | Floor: 6-22
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Oasis Terrace Suite
4

Oasis Terrace Suite

1 King bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Deluxe Twin Bed Room
4

Deluxe Twin Bed Room

2 Double bed
50m² | Floor: 15-17,19-21
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Club Junior Suite
5

Club Junior Suite

1 King bed
62m² | Floor: 15-17,19-26
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
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Guest Reviews

9.5/10
Outstanding
2,699 reviews
Verified Reviews
  • Cleanliness9.6
  • Amenities9.2
  • Location9.5
  • Service9.5
Average for similar properties in Shenzhen
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 24, 2025
環境跟服務都不錯的
Translate
L‍e‍a‍l‍w‍w‍h
August 24, 2025
仔細認真,態度好
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 24, 2025
Great hotel great staff love it
N‍a‍t‍a‍l‍y
August 24, 2025
All staff is friendly
M‍a‍r‍t‍i‍n‍ ‍Y‍u‍n‍g
August 24, 2025
Thank you and will come back 1
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 24, 2025
Good local and staff
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 24, 2025
Spa 的服務很好,內有冷暖水泡池,環境舒適,寧靜,Christine, Anna 及Iris 很友善,按摩力道適中😍
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 23, 2025
這次入住體驗超棒,必須給滿分!酒店位置特別好,步行到地鐵站衹要5分鐘,去景點和商圈都很方便。房間乾淨整潔,床品柔軟舒適,一夜睡到天亮,完全沒有噪音干擾。前台工作人員服務熱情又專業,辦理入住速度快! 很好!推薦!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 23, 2025
房間非常舊,備註了不要走廊盡頭的房間,還是安排了走廊盡頭,備註了生日佈置,還是沒有,一樣都沒有做到,辦入住和退房非常慢!很失望!
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Services & Amenities

Outdoor swimming pool
Spa
Executive lounge
Gym
Bar
Conference room
Multi-function room
6 Restaurants
深圳星河丽思卡尔顿酒店·PALETTO意大利餐厅
Business hours: [Mon - Sun] 12:00-14:30, 18:00-22:30
雪茄餐吧
Business hours: [Mon - Sun] 19:30-01:30 the next day
深圳丽思卡尔顿酒店Fix美食屋
Business hours: [Mon - Sun] 08:00-20:00
深圳星河丽思卡尔顿酒店·Flavorz全日制餐厅
Style: A la carte, Buffet
Open for: Breakfast, Brunch, Lunch, Dinner
Dining options: Reservations available
Business hours: [Mon - Sun] 06:30-10:30, 12:00-14:30, 18:00-22:00
深圳星河丽思卡尔顿酒店·ONYX大堂酒廊
Business hours: [Tues - Sat] 20:00-01:00 the next day
Notice: The amenity will be closed during your selected stay dates. Please contact the hotel in advance for details.
深圳星河丽思卡尔顿酒店·星丽中餐厅
Cuisine: Cantonese, Chinese
Business hours: [Mon - Sun] 11:00-14:30, 17:30-22:30
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
AgeFee
Children 5 years old and under
Free
Children 6–11 years old
CNY 109.00 (approx. NZD 25.93) per person
Children 12–17 years old
CNY 218.00 (approx. NZD 51.86) per person
Adult
Buffet:CNY 218.00 (approx. NZD 51.86) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is CNY 1,000.00 (approx. NZD 237.87) per room.
Deposit Payment MethodsThis property accepts cash, credit cards and debit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2009
  • Number of Rooms: 280
Phone:+86-755-22222222
Email:rc.szxrz.reservations@ritzcarlton.com
The Ritz-Carlton, Shenzhen (Shenzhen Xinghe Lisikaerdun Jiudian) is strategically situated in the heart of the Futian district, just opposite the Convention & Exhibition Center and in proximity of the Shenzhen Civic Center. The hotel is accessible to Shenzhen's new Metro system, connecting the Hong Kong border and Shenzhen's major shopping, sightseeing and business districts. This Shenzhen hotel is a 30 minutes drive to the Shenzhen International Airport and one hour from Hong Kong International Airport. This Shenzhen hotel has various rooms, including dozens of suites that offer magnificent views of the city. Nine of the suites feature a large balcony for lounging outside. Of special note, the Presidential Suite with its grand entrance, floor-to-ceiling windows spanning two floors covering 446 square meters (4,801 square feet) of space, ensures a loft-like feeling. In addition the suite also boasts a two-story high balcony and provides a 270-degree wide scope view of the city. Dining at the hotel is an international delight. Flavorz, the all-day dining restaurant offers five live-cooking stations and showcases chefs at work. Xingli Chinese restaurant serves sumptuous Chiu Chow, Cantonese and Szechuan specialties, while Paletto Italian restaurant features fine-dining with a private room for special occasions. Using only the best ingredients, whether it's freshly brewed coffee, pastries, baked goods, salads or a variety of sandwiches, Fix Deli brings truly authentic food to Shenzhen. Occupying two floors, the Ritz-Carlton, Spa and Fitness Center is a haven designed for total relaxation and tranquility. Guests can commune with nature and enjoy sumptuous amenities, including a fully equipped gymnasium, yoga studio, outdoor swimming pool and a spa with luxuriously appointed rooms.

Frequently Asked Questions

What is the cancellation policy for The Ritz-Carlton Shenzhen?

The cancellation policy for The Ritz-Carlton Shenzhen varies depending on the type of room and booking conditions.

What are the check-in and check-out times at The Ritz-Carlton Shenzhen?

Standard check-in time at The Ritz-Carlton Shenzhen is 14:00 and check-out time is 12:00.

Can I bring my pet inside the The Ritz-Carlton Shenzhen?

As much as we love pets, unfortunately, we are unable to accommodate them in The Ritz-Carlton Shenzhen.

Is there a restaurant at The Ritz-Carlton Shenzhen?

Yes, The Ritz-Carlton Shenzhen offers on-site dining. You can enjoy a variety of Chinese, Cantonese dishes, all prepared with carefully selected, high-quality ingredients.

How far is the The Ritz-Carlton Shenzhen from the closest airport?

The closest airport is Shenzhen Bao'an International Airport, and it is about 32 mins from hotel by car (32.8 km).

Is airport shuttle service offered by The Ritz-Carlton Shenzhen ?

Yes, at The Ritz-Carlton Shenzhen, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportShenzhen Intl. Airport
Distance to Airport32.89KM
Nearest Train StationFutian Railway Station
Distance to Train Station1.06KM
Nearest Subway StationConvention & Exhibition Center
Distance to Subway Station0.23KM
Average Price FromNZD958
Hotel Star Rating5