ACHOUR HOTEL (Shenzhen North Railway Station)

I can't say enough good things about this hotel. What really sets them apart is how they handle a situation. When Typhoon Ragasa was making its way to Shenzhen, I was genuinely impressed. Instead of just doing nothing, they called me! The person on the phone was kind, explaining the situation and giving clear, practical advice like making sure the windows are locked. I saw they had even taped up the windows at the entrance as an extra precaution. It immediately made me feel like I was in well prepared place while in an unexpected circumstance. That same caring attitude is reflected in every interaction with the front desk staff. They are just the sweetest, most genuine people. Whether I was asking when the typhoon was going to hit or when I forgot my keycard in my room, they were always so kind and attentive. I’ve stayed in a lot of hotels, and the service here truly great! And let me tell you, don’t walk past the front desk without trying their tea! It’s such a lovely touch. I found myself looking forward to that delicious cup of tea. It’s those little details that really make it a great experience.