Kaisa Keyu Hotel (Shenzhen East Railway Station Buji Subway Station)

This hotel is very close to the Buji station. If you take Exit E2 you will be right at the hotel's doorstep as you exit to the right. The hotel's lobby is cavernous with copious amounts of granite, but the hotel does not Air-Condition that area which made for a steamy hot October. I pity the front desk people who must work in that environment. The room was spacious and had a well-appointed bathroom. My reservation included "two free breakfasts" each day, but that was a bit disappointing. In the morning I went to the front desk of the lobby and asked where the breakfast room was. I was taken by surprise when the front desk staff reached into a big insulated camping chest and handed me two McDonald bags. It seems that the hotel has the breakfast catered by doing a bulk McDonalds order! Each bag had a chicken breakfast sandwich and a cup of warm soy milk. The sandwich was tasty, but the soy milk was disposed of in the toilet. Since I had two free breakfasts each day, I was expecting a buffet and was going to invite a friend to breakfast.......I would have been embarrassed and was fortunate my friend was not available!

Perfect location, just remember to look at the photos and not try to find the name listed on trip.com since that name is nowhere to be found. Had booked a room without a window but got one with a window, so excellent even though I ended up on a non-renovated floor. I really can't understate how great the location is for taking the subway to all the main attractions in Shenzhen, almost everything is just 30-40 minutes away without changing the need to transfer lines.

Great friendly staff was able to help me with all my troubles. I really appreciate the help

Conveniently located next to the Buji Metro Station. Staff at the Front desk are polite and responsive. The room and bed size is huge, and the air-conditioner and other equipment work fine. And plenty of supply of bottled water for free - a total of six bottles (including two in the refrigerator). But there is one small drawback - the bottled water doesn't taste good

We booked nonsmoking room but ended up with smoking one instead. After a complaint, the hotel moved us to nonsmoking room. Many rooms seemed under maintenance. The elevator reeked of cigarettes.

Very near subway station.