Anonymous User
April 23, 2025
When booking a room, I saw that it was only opened at the end of December last year, and there were few reviews on various APPs. I was worried about the stay experience. In fact, this store is too low-key.
Smell: I am most sensitive to this when I bring young children to stay. I can't smell any decoration smell in the three-bedroom room I live in.
Sound insulation: Although it faces the road, the windows are well soundproofed and no noise can be heard. I also don't hear noise from next door or from the corridor. The room design is reasonable.
Breakfast: As a serviced apartment, the breakfast is enough, relatively simple, but the ingredients taste good. There are special children's tableware, a full set, and thoughtful details.
Parking: Bring your own downstairs, free parking on the b3 floor, unlimited time and unlimited number of times, but you need to call the front desk to register when you go out. This parking lot is very new and the facilities are good, but the corner design of b2 under the ground is very unreasonable, with a steep angle, so be careful
Service: I called the front desk and contacted three staff members. One lady had a good attitude and handled it quickly. A man may be more proficient in Cantonese, but it seems that people who speak Mandarin can't get it. There was also a gentleman named Li who really helped me this time. I couldn't believe that I could find my wallet intact after accidentally dropping it in the room! It had been more than half a day since I checked out. Teacher Li was enthusiastic, reliable, and professional. It only took him 10 minutes to find my wallet! The subsequent processing process also showed that Somerset is professional and mature in handling. It is great that it can do this for a newly opened hotel!
Facilities: The smart toilet, microwave, washing machine and dryer in the room are all good brands, with separate water purification pipes, and even frying pans and rice cookers. For families with young children, the playroom is even more worth mentioning! I personally tested that I directly booked the ocean ball room on weekday mornings, which is much more comfortable than going out to play!
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