"The room was nicely decorated and clean, with an overhead shower. A crib was available, but there was no bumper.
The front desk told us it was a twin room, and we went up together. They said the beds were joined. I looked at it and wondered why it was a queen. The front desk checked and said they were joined. I thought it was just too small, but when I got home that night, I realized it was just a 1.8-inch bed. Twin beds are 1.35 inches by 2 inches. Couldn't the front desk have known or not? With three children, we squeezed into a 1.8-inch bed all night and didn't sleep well. We were supposed to go to Jinsi Gorge the next day, but we were completely exhausted and had to go home.
The breakfast was extremely limited. I've never had such a bad hotel breakfast before, worse than a quick breakfast. Most of it was bread, with noodles, tofu pudding, spicy soup, eggs, sweet potatoes, chicken breast, duck breast, and drinks. The fried tofu in the rice noodles was moldy, and the sausage was smelly. There were guests smoking in the lobby, and no one was trying to stop them. The hallway smelled strange. While there wasn't a noticeable cigarette smell in the room, I could still smell it after staying there for a while. I wonder if it was cigarette smoke!
The lifeguard at the pool was even more ridiculous. He was either absent or on a lounge chair, playing with his phone! I had to look for someone to inflate the swimming ring, but after three rounds, I finally found the person responsible for registration at the door.
When I checked out, I told the front desk about the problem, and they offered us a 20% discount. It really made me laugh. You guys ruined my trip.
Oh, and I'm still a little confused. I already paid a security deposit on Ctrip, so why did they charge a 1,000 yuan deposit? I've stayed in hotels that cost 3,000 yuan a night, but I've never seen them charge so much."