Scenic Hotels in Kunming

"+ great location, big, spacious rooms, very clean (with exception of horibly dirty carpets in the room). Older furniture didn't bother us at all. Lovely cleaning ladies and amazing restaurant staff and good variety and great overal breakfast. - carptets as mentioned before, in the corridor, these are fine, in both our rooms not really. My main issue was staff at he reception and room service. now, I have hight expectations, because this should be a 5* service and I felt like it wasn't at all. At our arrival, the receptionist spoke really good english and was very nice. I asked for help with a very valuable little item I forgot in my previous Hotel in Dali. the receptionist called the hotel in Dali, but informed me that there Is not enough time to send it to Kunming (we were staying there for 2 nights). Now, I know this is my problem but I would expect 5 star hotel to be able to deliver a smal package, which is 2 hours away by train. Finally, I had it delivered to Yangshuo, much further away.... Other 2 receptionists I was in contact with spoke very little English, which is fine, but I would expect them to be a bit more proactive in using some translator app, which was no issue in other cheaper places. My question: which metro stop is the closest to the ancient city? answer: Nanping street is shopping center. question:Is there a bar in the hotel, where we could have a beer or some drinks? answer after some long explaining: in 4th floor, but it is very expensive (Pretty woman comes to my mind....) Not very helpful. now, when I got really angry was when I called room service, officialy available 10-23:00. 22:48 I tried numerous time through their app, which gave me error while trying to pay. 22:52, I called by phone, to find a very well English speaking person, who told me without appology of any kind ”it is too late” I was confused, so I ended the call, I looked at the room service menu to check time and of course, I was right. So I immediately called back, it was maybe 15 second later and guess what? nobody answered the phone anymore. How rude was this!!! Fun fact, I didn't want to order any food or even hot drinks, all I needed was one bottle of water And one bottle of tea. So I had to dress up again And go to buy it myself. I was back to the room before 23:00. Horrible customer service, certainly not 5 star And very disappointing experience."

"Facilities: Complete, after all, the price is there. But the price/performance ratio is low and the breakfast is average. Hygiene: The private hot spring pool was filled with water without being cleaned, so we had to ask someone to clean it again. We used 84 disinfectant to clean it directly and flushed it with water. It looked uncomfortable, but we had to make do with it. Environment: Close to Xishan Park. Service: The butler's layout is too small."

"非常滿意的一次入住體驗，推薦！ 隨便訂下了這家，沒想到房間非常乾淨，裝修很上檔次，床墊也很舒服。真是性價比舒適度很高的一家民宿。 房間和圖片一致，實際面積比圖片上還要大，花園各種花花的佈置也很好看。交通出行還蠻方便。隔音好，空調涼爽，一整晚都睡得安穩。房東管家也好好，非常滿意，必須五星。"

"The service is efficient. The service staff is very enthusiastic, friendly and the service is very good. The room size is similar and the ventilation effect is good. The quilt is soft and the sleep is very comfortable. The air conditioning effect is strong. The WiFi speed is also good, and the video conference is basically not stuck. There are many flavors for breakfast, and the food selection is strong. The location is very convenient next to the shopping center. The only drawback is that there are frequent traffic jams, probably because it is a commercial area. But it is not noisy at all when sleeping at night. In addition, there are smart and convenient robots to deliver takeout, which is a good choice."

"This accommodation experience was absolutely amazing! From the warm and efficient check-in at the front desk to the thoughtful service in the guest room, the whole process was well taken care of. The room is clean and tidy, and the bedding is soft and comfortable, allowing you to have a good night's sleep. The location of the hotel is also very convenient, with nearby food and attractions. Next time I come here, I will choose this one!"

"One of the best services I've experienced in any hotel globally. And this is coming from someone who travels constantly and has lived in hotels for the last 2+ years. The team were always smiling, so friendly and approachable. I spoke to Miss Zhong Zhong often who was delightful, helping with anything and everything. The rooms are very clean, laundry room is very convenient and the garden restaurant was delightful. Delicious fresh food, and lots of vegetables that they grow themselves. It would be a pleasure to come back to this hotel."

"**Review for Homestay Hotel** I recently had the pleasure of staying at this charming homestay hotel, and I can't recommend it enough! From the moment we arrived, we were welcomed with warmth and hospitality by the lovely owners, a friendly couple with three children. The rooms were equipped to keep us warm, featuring cozy furnishings and thoughtful amenities that made our stay incredibly comfortable. One of the highlights was definitely the complimentary bowl of noodles for breakfast—absolutely delicious and a perfect start to our day! The lady boss of the homestay was particularly welcoming; she invited us to gather around the heater making us felt right at home. She also generously shared some of the delicious BBQ tofu she was grilling with us . ☺️🥰 Overall, this homestay hotel offers not just a place to stay, but an experience filled with warmth, great food, and genuine hospitality. It is also near all the scenic spots . I can't wait to return!"

"I was pleasantly surprised to stay at Century Golden Resources Hotel in Kunming this time. I was upgraded to a super large room for free. The room is on a high floor with a good view. The service is very considerate and attentive. They called me one day in advance to understand my needs and followed up throughout my stay to ensure that the service was in place. The price is also very affordable. In addition, the hotel has convenient transportation and a large parking lot. I will definitely stay at Century Golden Resources when I come to Kunming next time."

"We had booked a family room, but the front desk was very kind to upgrade us to a suite. The hotel environment was excellent, and there's convenient parking right at the entrance. On the downside, there's no elevator access to the guest rooms, and the shower had weak water pressure. They only have one washing machine and one dryer, and both are quite old. Despite these points, the front desk staff provided great service."

"I had a wonderful stay at HUALUXE Kunming Hotel! The hotel offers a perfect blend of elegance, comfort, and top-notch service. From the beautifully designed rooms to the excellent dining options, every aspect of my experience exceeded expectations. The hotel’s prime location and serene atmosphere made my trip even more enjoyable. A heartfelt thank you to our butler, Mia, for her exceptional service. She was incredibly attentive, professional, and always ready to assist with any requests. Her warm and thoughtful approach made me feel truly welcomed and well taken care of. I highly recommend HUALUXE Kunming Hotel to anyone visiting the city. I will definitely return for another stay in the future!"