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Facilities: Excellent Hygiene: Excellent Environment: Excellent Service: Excellent

We came away on a short vacation and were recommended this hotel by family. We were not disappointed! The service was great, the spa was wonderful and the beds were super comfy. The variety at continental breakfast was pretty good and the staff were lovely. Definitely recommend them!

Stayed here for 2 nights with my family including an infant. Room was pretty spacious. Staff was friendly. Unfortunately, there seems to be bed bugs or dust mites on the floor carpet as I got plenty of bites around my ankle. Went ahead to inform the front desk but I was told that there were absolutely no bed bugs in the hotel. Overall room is ok except for the cleanliness.

I'll start with the things I liked. The breakfast buffet. It was nice to have a quick way to get a good breakfast at the hotel. The decorating in the lobby was very nice. Now the not to nice parts: The room was cramped with 2 queen-sized beds. (Though it did have a refrigerator and kettle.) I opened the curtains to be surprised by shredded sheers. The wi-fi was very poor. The access is not handicap accessible. The front steps did not have a railing. The ramp was great for luggage, but would not have accommodated a wheelchair. (I have bad knees and use a cane.) They seems understaffed. A common problem throughout our trip. But the staff was helpful. They acknowledged the torn sheers and have plans to replace them all.

Perfect place for families. Everything and more. Studio we had was warm and offered plenty of space and beds for our stay (3ppl) modem bathroom and kitchen with everything you need. Having a communal kitchen & 2 BBQ, available to use was a welcome bonus, the mineral pools and thermal swimming pool were well used and enjoyed by us during our stay as well. Thank you. On site laundry is an added bonus as well as being close to city centre, parks and eateries. Owners were friendly,welcoming and knowledgeable in the area and local attractions. There was a large school group when we stayed over the long weekend they were always courteous and never loud you honestly didn't think there was 20(estimate) kids on site the back lawns, trampolines and swings kept them busy. Will definitely be back to stay again.

The room is very large and duplex. It can accommodate 6 people no problem. You can cook and take a hot spring bath. The car can be parked directly at the door of the house. Picking up things is convenient and free. There is a supermarket not far away. You can go to the supermarket first when you arrive at the hotel and chat in the evening. It's very pleasant to chat while drinking. You can stop and have a rest when passing through the iron town on the way. Ice cream is recommended, but only cash is accepted.

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Very clean and tidy small courtyard, convenient parking and super convenient shopping. Chinese little brother, also sent coupons for various attractions, thank you very much. Very much like a small hotel, the price is close to the people, stayed for four days, great.

This was the only motel we could find last minute and ended up staying a few nights over January. The place is a little old, but rooms we had for 2 adults 1 child were clean, including bedding and towels. Anything that was amiss, broken tv/fan were replaced immediately. They will top up your coffees, tea satchets, have microwave, kettle and electric camp stove top, bar fridge. Laundry room where you can grab the key from the office.. washing machine and dryer. A good basic motel with 24hr BP service station if you need something that cannot wait. Room price reasonable for this time of year. Location perfect, far enough away from CBD and other motels were being trashed by homeless pre covid. 5min walk to Whakarewarewa - recommended!