Read genuine traveler ratings & reviews to find your perfect stay.
Posted onOct 11, 2019
TeriyakiThe hotel used to be a private mansion with every detail. The hotel is facing Lake Rotorua, the room has a wide view, five minutes drive from the skyline and ten minutes from the downtown. The hotel has its own paddock, where horses and sheep graze leisurely on the slopes. Breakfast can be cooked to order, and the lamb in the kiwi breakfast is very good. It was very comfortable to take a walk in the courtyard after eating breakfast. The hotel staff was warm and considerate. Some regrets were that because of the self-service on the skyline, I didn't try the dinner at the hotel. I have a chance to try it next time. There is a study room on the second floor of the hotel. There is a 200-page world map on the table. It has been turned over and confirmed that there is no less in China.
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Price per night from:€389
Posted onMay 30, 2026
Khundao urmdaoI had an amazing stay at Hana Lodge. I stayed in a 4-bedroom house, and it had everything we needed with excellent facilities and amenities. The breakfast was delicious, and all the staff were very friendly and helpful.
A special thank you to Shweta, who provided outstanding service and always answered my questions with patience and professionalism.
I would give this place 100/10! I highly recommend Hana Lodge to anyone planning a trip. I will definitely stay here again in the future. 😊
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Price per night from:€223
Posted onJul 1, 2026
EveAn
A great stay overall, especially for the price. The accommodation may be small, but it has everything you need. Kitchenware and facilities were well-equipped, we can cook and feel comfortable even for a two-night stay.
Pleasantly surprised that housekeeping still came by during our stay, they even helped wash our dishes, which was a really nice touch. The TV also had Netflix, so it was perfect for relaxing in the evening.
The location is very convenient, with plenty of shops and places nearby. The front desk staff were also friendly and helpful, especially when guiding us with parking.
One of the highlights was the view from the second-floor balcony in the morning, the scenery were beautiful.
As for downsides, the parking spaces were quite narrow. If the property is busy and most spots are occupied, getting in and out with a car can be challenging. Also, the building itself feels a bit old, so the overall impression when entering was slightly dated and not as clean or fresh as expected, though that may be more due to the age of the property. Sound insulation was also quite poor, so light sleepers may want to bring earplugs for a more comfortable night’s sleep.
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Price per night from:€49
Posted onApr 1, 2026|Designer Room
Guest UserThis hotel is by far the best hotel we stayed in during our trip to New Zealand! My wife and I stayed here during our elopement and the staff could not have been more accommodating for us. They had my wedding suit pressed and cleaned within a day and on the day of our wedding we had our wedding flowers delivered to the front desk and they delivered them to our room.
The hotel is very beautiful on the outside and even more impressive inside, our room was massive, very clean and well presented. We had a delicious meal in the restaurant inside the hotel and we still talk about how good every course was (especially the dessert).
I would like to say that every member of the hotel team that we interacted with during our stay were so friendly and helpful and after our wedding they all made an effort to come and congratulate us which really ment a lot to us.
The hotel is situated right next to the beautiful Government gardens which is a beautiful park and a few minutes walk down the road is an amazing array of delicious restaurants.
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Price per night from:€110
Posted onApr 14, 2026
Guest User
I was initially given a ground-floor room, but I wanted to switch to a second-floor one. The second-floor room had three beds and cost an extra 20 yuan. The front desk staff kindly showed me the room, and it was great, so I made the switch. The room isn't huge but it's very clean and comes with a fridge and a kettle. The hotel's location is convenient; you can walk to both a 'green' supermarket and a 'yellow' supermarket nearby, and there's a gas station right across the street. The 'yellow' supermarket has the cheapest chocolate at 5.9 yuan a bag – definitely the best deal! The hotel breakfast is simple, just bread and milk, etc., not very filling. But that's pretty standard for a 'white people's breakfast' anyway.
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Price per night from:€113
Posted onMay 11, 2026
Guest UserLike a 10-15 min to food street. The first reception I met was super nice and she gave me lots of good recommendations. Tried finding reception again the next day and he disappeared and never returned.
The walls are very thin and you can hear a lot. There were some ****** yelling and screaming at 10pm one night (I assume they were having their sad version of a 'party' with only 3 guys...). I put my soundproof on and slept.
The shower wasn't really clean. When I turned on the water it smelt like hot piss...
No exchanging of new towels and I was there for 3 days. Annoying since I went to the Hell's Gate spa and all my stuff now smells like sulphur.
There also wasnt any hand soap in my bathroom.
Lots of free parking which was nice.
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Price per night from:€53
Posted onMay 16, 2026|Two Queen Room with City View
SZroujiamoHighly recommend this hotel in town! Parking is convenient, and there's a food street right downstairs. Our stay was fantastic; the environment was elegant and clean, the service was attentive and thoughtful, and the facilities were complete. The bedding was comfortable and quiet. Overall, the quality was excellent. Five-star recommendation!
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Price per night from:€96
Posted onApr 23, 2026
Bev and Jeff
We were staying in Rotorua because my mother in law had just passed away. Service was ok. The bed was too small and uncomfortable. If you move too quickly you could have rolled out of the bed
There was no toaster or microwave in the room. We had to buy toilet paper and then ask the next day at the desk as it was not provided when cleaned. We did not have a sign to put on the door asking for the room to be serviced
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Price per night from:€27
Posted onOct 14, 2025
Nick7
I stayed at this hotel recently. The location is excellent — very convenient and close to transportation and restaurants. However, the breakfast buffet was just average, nothing special. Also, the room wasn’t as clean as I expected; it could have been better maintained. Overall, it’s a convenient place to stay if location is your main priority, but the cleanliness and breakfast quality could use some improvement.
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Price per night from:€73
Posted onJan 6, 2026
KristinMW
I think this hotel was great value for the price we paid. It's literally a 10-15 minute walk from the Te Puia cultural center, which is the reason we fly into Rotorua for the day. 15-minute Uber ride from the airport and back, easy in and out.
Another benefit was the room size. I was able to get a one bedroom so my husband could get some work done while I relaxed in the adjoining room. Wifi was good enough for what we needed it for.
The included breakfast was... Meh. Quite lackluster. Probably one of the lesser quality breakfast buffets we've had in a while... But I wasn't expecting anything spectacular though. The place has older vibes with a stench in the air. I'm not sure if it was a sewage problem, or maybe it was wafting over from the geysers? But either way it wasn't pleasant.
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Price per night from:€74