GGuest UserThis was my first time choosing an Atour Hotel, and I was a bit worried after seeing many reviews online mentioning this particular one was old. However, after checking in, I found it perfectly acceptable – not as old as I imagined. There were some minor signs of wear and tear in the decor, but overall, it was a comfortable stay.
The hotel is right outside the Yan'an 3rd Road Metro Station exit, just a couple of steps away. Next door, there's a 7-11, Youke, and Luckin Coffee, which is incredibly convenient. The front desk had several young staff members, all very friendly, and they offered parcel collection services.
I booked a Jǐmù twin room, which was very spacious. There was a large area in front of the sofa, enough to open three large suitcases with plenty of room to move around. My only minor complaint would be that the room only had one small table and one chair, making it difficult to set out multiple takeout meals or dine together comfortably. They restocked four bottles of mineral water, two bottles of their brand's tea, and one Coke every day, which I really appreciated because the tea was delicious.
Room hygiene was decent, although the toilet was a bit old with some marks, and the toilet seat had lost its soft-close function, often slamming shut with a bang. However, these were all acceptable. For us, the price matched the quality. The only real inconvenience in the room was that the bathroom and toilet shared a single sliding door. This meant that when you closed the bathroom, the toilet was open, and vice versa. If someone was using the toilet, no one else could shower simultaneously because there was no separate door to close. This was not ideal when staying with a friend. Furthermore, this door couldn't be locked from the inside, so we were constantly on edge when showering or using the toilet, fearing someone might carelessly open it.
The cleaning auntie had a great attitude. The only issue was on the third day when we returned to find the room hadn't been thoroughly cleaned (only dirty towels and trash were removed), and our used bath towels weren't replaced with clean ones (later, the cleaning auntie told me she wasn't working that day, so it was likely an oversight by the substitute). After she found out, the room was cleaned meticulously every day afterward, and she always provided a sufficient number of fresh bath towels and hand towels.
We requested a crib. During our 7-night stay, one night, my child's diaper leaked and stained the crib bedding and sheet. We informed the front desk, and they promptly replaced the entire set of crib bedding, which was very satisfying.
Breakfast at the hotel was abundant with a wide variety of choices and very delicious. The shrimp, in particular, was large and fresh, and the braised duck wings and feet were also excellent. They had freshly cooked noodles, as well as freshly fried eggs and dumplings. The only minor negative was that the staff member clearing tables had a somewhat brusque attitude and loud movements.
These minor shortcomings are negligible, and I would still highly recommend staying here. If I have the chance, I'll definitely choose this hotel again. In fact, because of this positive experience, I will prioritize Atour Hotels when traveling to other cities in the future. A special thanks to the front desk lady who assisted me on my check-in day!
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