Best Phu Quoc Island Hotels

"As soon as I made the booking I was in touch with the hotel through email - and they were very helpful about their services. They even arranged a welcoming fruit platter and fresh juice, as well as a bathrobe.👘 Once I arrived I was told that the image of the room I booked was wrong on the Trip app and that I would not be getting a panoramic view (also no 🛁!?). I contacted trip and they offered to compensate me with coins, but I didn’t spend the holiday as anticipated. I did get my sunset view and this made it all worth while.🌅 The housekeeping was not very thorough often leaving the room and balcony very dusty. The shower was the worst experience as the shower head was cheap old and the wall holder was broken, and the sewer seemed to be semi-clogged. There was no shelf to place the shower gel and shampoo, and they kept on falling into the soapy water. 🙄 Also there was confusion about the blue beach towels - nobody told me that they are supposed to be returned to the room and replaced the following day by house keeping… they almost accused me of stealing one that I left on the beach… 🥵 The beach and pool are slightly small for full capacity (Christmas/New Year) but the palm trees and sun-beds, shower and beach bar were decent and balanced it out.🌴 The gym was well equipped, but not very clean, and the AC was not very strong. 🏋🏼♀️ The location is great, close to KingKong Mart for shopping, and many coffee shops, restaurants, and bars. However, the loud EDM music from the neighboring OCSEN bar was a bit too much. Earplugs helped. 🎤🎹 Breakfast was surprisingly the best feature of my stay, with enough options for vegetarians, and overall stag was kind and helpful. Lunch at the pool bar was either a 🥗or 🍕 I don’t think I would return as I prefer higher quality service and this resort is just run down and not maintained enough for my standards, but I’m sure many other guests were very satisfied. 🛠️💸"

"beautiful people, very friendly and helpfull"

"I really liked the hotel! It is located in a quiet place, there are many cafes nearby where you can enjoy delicious and inexpensive food and a lot of spa. If you rent a bike, you can easily get to any point on the island. Or use the free bus, the stop is within walking distance. The hotel has two swimming pools. I was lucky and there were few guests at the hotel during my stay, so I swam in the pools completely alone! Very polite and nice staff. The room was cleaned every day. Very beautiful territory. It feels like you are living at your grandmother's in the village! You don't want to leave here at all."

"First of all, the hotel is located by the coast, a bit remote. Although it is convenient to take a taxi, it takes 20-30 minutes to go to the central town (near the night market), and there is nothing to visit in the night market, so tourists who choose here usually plan to stay in the hotel to rest and do activities instead of going out frequently. The overall decoration of the hotel is primitive and wild, which I love. There will be some dust on the way to the reef house, so everyone can wear slippers all the way, no need to wear nice shoes. The reception is next to the on the Rock restaurant. There are welcome drinks at checkin, which is also very nice to rest while looking at the coastline. We arrived at one o'clock on the day of arrival, but we didn't expect that the room was ready, so we checked in early, which is a plus for service! If you are traveling with more than two people or less than four people, or a family, I strongly recommend staying in the reef house because the space is super large, both rooms have private bathrooms, and the lounge area can hold large parties. It's super worthwhile. Living in this kind of holiday home that maintains the original ecology, you must be mentally prepared to coexist with various insects. Although there is no air conditioning in the room, it is quite cool to install a mini air cooler above the mosquito net. The hotel provides free shuttle to and from the town, live music and outdoor movies in the evening, and free yoga classes in the morning. Overall, the activities are enough for 1-2 days."

"The location is excellent and very convenient. It is suitable for those who like to visit the night market. You don't have to worry about the noise because it is right in the night market. It won't be noisy at night, and the smell in the elevator is bad."

"very hospitable and wonderful hotel. I liked everything, from the size of the room which after Ho Chi Minh is really big, to the beach, which is a wild beach and the island’s people go there to swim, but the fact of the matter is that the beaches adjacent to the hotels are full of employees who watch your every step and here there are few people only, a good local bar and excellent Saigon coffee , the water in the sea has always been warm. from hotel till beach is 7-10 min by slow step. The hotel pool was clean and after sunset everyone always went out to swim and dive. The room was cleaned every day, clean towels, new bottles of water. We wanted to make a fish barbecue but we had no experience for making fare & a hotel employee helped us. he went and bought fuel and helped light the coals. Without him it definitely wouldn’t have happened.....we are very glad that we chose Aurora House to stay."

"Lovely Stay, But Some Improvements Needed We stayed at a villa with our family and had a generally good experience. The villa itself was very spacious, which was perfect for accommodating our group comfortably. However, it’s worth noting that the property felt a bit old and could benefit from some updates to make it feel more modern and fresh. In terms of value for money, it was okay—. The pricing was fair for the space we got. The hotel staff were very nice and tried their best to be helpful, which we truly appreciated. However, a challenge we encountered was the language barrier. Many of the staff couldn’t speak even basic English, which made communication difficult at times. Despite this, they were always friendly and eager to assist however they could. Overall, it was a pleasant stay, but there’s definitely room for improvement in both the villa’s condition and the staff’s language skills."

"Novotel Phu Quoc offers a peaceful beachfront stay with spacious rooms, friendly staff, and excellent pools. The breakfast is great, and while it’s a bit far from the town, it’s perfect for a relaxing getaway. Highly recommended for those seeking comfort and tranquility."

"Crowded breakfast buffet during CNY and it’s annoying with flies flying around the food all the time. There were only a few SUP boards and sometimes I had to wait for one. Some bikes were in bad conditions like flat tires or rusted wheels. Extremely limited choices for in room dining! Staff were generally helpful except one guy in the reception to whom I asked for the key to to the arrival and departure Lounge but he gave me an invalid one!"

"We enjoyed very much our 7 nights stay at Pullman, the pool is nice and big, however the floor is very slippery at the kids splash area, it would be important to fix that for safety. Our room is decent, clean, the only thing I would suggest is to replace the hair conditioner with different brand. Breakfast is the best, lots of options and tasty. We also had a lovely dinner at Mad Cow, View was incredible and the food was very good! They also have foam party at the pool few days a week around 4pm, the kids had so much fun! Pullman Hotel is near the airport, and easy to get to the south side attraction, such as sunset town, cable car etc. We will definitely go back to Pullman again."