Seashells Phu Quoc Hotel & Spa

👍🏻👍🏻 The service was acceptable, though staff lacked smiles. Breakfast was fine, and the location was good – only a 5-minute walk to the night market. 👎🏼👎🏼👎🏼 Check-out took a full 20 minutes; they checked everything so thoroughly, you'd think I was stealing something. On the morning of August 18, 2026, my fourth day there, it was raining heavily and the entire hotel experienced a power outage. Later that evening, around 9 PM local time, the power tripped twice more, plunging the whole hotel into darkness each time. Although power was restored within a minute for all three incidents, having it go out like that at night really gave me a fright. It would be terrifying if you're afraid of the dark, especially with the sound of the waves adding to it. Honestly, many shops on the street outside had power outages that day, but I never expected the hotel to be affected as well.

The infinity pool is great, perfect for families with kids. The location is also excellent, with a night market just 500 meters away. The hotel staff are very enthusiastic and English communication is absolutely no problem.

For the last two days of our trip to Phu Quoc, we just wanted to relax at the hotel with the kids, and Seashells Phu Quoc Hotel & Spa was perfect for families. The infinity pool, beach, and lounge chairs downstairs were simply amazing. The kids absolutely loved the pool, playing in the morning and afternoon. When they got tired, they'd dig in the sand, which made it super easy for the adults. The breakfast buffet was also very rich and varied.

The room was clean and the location was excellent, just a 3-minute walk from the night market. There's a whole street of massage parlors right next to the hotel. The breakfast selection was quite generous. The paid dinner buffet was HKD 180 per person, and it was pretty standard, though the fried rice was good. Check-in and check-out were a bit slow. Other than that, there were no major downsides.