The pros are: the rooms are spacious, the view is nice, and the evening shows were very interesting – we watched them for two nights and they were different each time, highly recommended! The performers were excellent and not to be missed. The cons are: the service attitude of all the staff throughout the resort, including those at various attractions, the hotel, and the restaurants in the commercial street, was terrible. So bad that we were stunned. So, we've been here, but we won't be coming back. After all, we almost starved because we couldn't find any good food.
The bunk beds alone deserve a perfect score! No child can resist them. They even provide bed rails. The hotel lobby has toys, so waiting for the shuttle isn't boring. Plus, the shuttles are frequent and the signs are clear. While Songguoli is a bit far from the commercial street, the shuttle service makes it acceptable, and the price is much cheaper than hotels near the commercial street, offering great value for money.
The complimentary activities were also generous. We had two adults and two children, and even though one child wasn't tall enough for some activities, they let the older child play twice, which was very thoughtful. The hotel concierge was also very responsive.
The evening firework show was absolutely beautiful! Highly recommended! The other performances were also good. I prefer it here over Wanda. The shuttle buses are more frequent, making for a better experience.
The hotel is a bit old-fashioned, and there's an odor in the elevator. However, the room hygiene is excellent, and the bedding is soft and comfortable. You can also enjoy hot spring water showers and direct cold mineral water. The price is very good. The complimentary hot spring tickets offer great value, allowing you to try all the indoor (bicarbonate/strontium pools) and outdoor (herbal pools) hot springs. There are also some spa treatments that are perfect for a family outing. Most pools are warm, but you can also challenge yourself with a high-temperature pool to work up a sweat.
I booked this hotel for my trip to the west slope of Changbai Mountain. The main reason was its proximity to the Chixi Tourist Distribution Center, which is only a 5-10 minute walk away – super convenient for an early start to hike up and see Tianchi Lake.
Breakfast: Breakfast starts at 6:30 AM and offered a wider variety than I expected. It was satisfying, and the service was excellent.
Service: The two receptionists at the front desk were incredibly friendly. When they learned our high-speed train was in the evening, they proactively offered a late check-out, allowing us to return after seeing Tianchi Lake to rest and pack. They also helped store items that needed refrigeration.
Room: The room type I booked was quite spacious, and most of the features were smart-enabled. For a one-night stay, it was more than sufficient.
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Price per night from:€67
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