Best Genting Highlands Hotels

"We booked a family room and the staff free upgraded to 3 bedroom with high floor which we are very happy about it. The room is very spacious and comfortable, the cleaner did well daily. The hotel also provides free parking during stay period, but need to inform the counter staff every time before leaving the car park which is not so convenient. The only problem is the strong smells from the master bedroom toilet."

"To sum it up. Truly worth the time we took to drive up from Singapore. This is a service apt concept and the condo is literally brand new. Some other constructions are still on going but doesn't really impact the stay. The essential shops are there like the restaurants and Bilabila mart. Unit is clean and comes with awesome sky view and firm beds which we liked. Peaceful quiet mostly except when the roaring bike or cars go up to Genting. Abt 15mins to walk to Genting and 20mins to Temple ( both using the Antara link bridge) Travelling with elderly and kiddos might rethink about this thou. Parking is ringgit 10/night Overall a very pleasant stay and likely to return again for the good service and superb view Keep it up and maintain the unit well guys 👍🏻"

"Room is small and basic. Doesn’t comes with much amenities. You have to bring your own toothbrush, shampoo etc. Pillows are soft too. Checking in can be a nightmare with long queues unless you can perform self check in yourself. Location is one of the best for the hotels though with lots of amenities and Casino nearby. Not all the lifts are running and getting down during checkout time can be challenging. Overall it serve the basic purpose of a stay without much luxury."

"The facilities here for me like very basic such as gym. The buffet was good with multiple choices of cuisine. The staff was friendly and willing to assist the customer like i was having problem with my access card while trying to access the level 40 for swimming pool area. The view from wing D was so nice n i can see top of genting from my room at level 15. Definitely will repeat this hotel for staycation next time."

"The apartment is okay. Everything is decent and acceptable with the price offered. However they are few issues i want to point out: 1) Netflix cannot be watched. It was a false claim when they put it in the information just to attract guest but cannot be used. 2) Window blind: i want to complain about the window blind used in the kitchen window and the 2nd bedroom window. The blind is not FULL BLACKOUT blind.. It's still see through even the blind was pulled to cover the window completely. As a muslim family, this is not acceptable. And it affect the privacy of the guest as well. I hope they will change the blind to the Full Blackout type. 3) The Washing machine NOT washing & Dry machine. The washing machine only can be used to wash clothes. Not for dry. The dry function was not working. I will consider to come again in the future if the issue is resolved properly"

"The place is very astounding!😍❤️ We super love the place! The view from our window is astonishing! 😍❤️ The staff are very accommodating and kind. It's very easy to check in and check out! The place is very clean and big. The hotel is covered with fog, it is very beautiful!🌬🍃 There are a lot of food places in the hotel! Grab and bus are very affordable and easy to book in the area. It's one of the best hotels I've experienced! Highly recommended, and I will come book for sure! Thank you soooo much, Maple Homes, and to the staff! 🥰🙏🙌❤️🇲🇾🇵🇭"

"I recently stayed at Genting SkyWorlds Hotel, and overall, I was very satisfied with the experience. First of all, the location is incredibly convenient. The hotel is right next to the SkyWorlds Theme Park, just a few minutes’ walk away. It’s perfect for families with kids. The lobby is modern, bright, and clean. Check-in was smooth, and the staff were very friendly and helpful. The room isn’t very large, but the layout is smart and practical. The bed was comfortable and I slept really well. The lighting, charging outlets, and storage areas in the room were thoughtfully designed. The cleanliness was also commendable. The bathroom was clean and the hot water pressure was strong and consistent. My favourite part is how the hotel is connected to SkyAvenue, restaurants, and shopping areas. Just head downstairs and everything is within walking distance. It’s super convenient for meals, entertainment, and evening strolls. The only minor downside is that it can get crowded on weekends, so you may need to wait a bit for elevators or during check-in. The soundproofing is decent. You may occasionally hear hallway noise, but it didn’t affect my sleep. Overall, SkyWorlds Hotel is a great choice for those visiting Genting for a vacation or the theme park. It’s convenient, clean, modern, and offers good value for money. I would definitely stay here again on my next trip!"

"Had a short stay at Resort Hotel Genting and it was super convenient since it’s right in the middle of everything—casino, SkyAvenue, and food spots are just a few steps away. Room was clean and comfy with a nice highlands view. Easy check-in and chill vibes, perfect for a quick getaway."

"⚠️ WARNING: THIS HOTEL IS OVERRATED DUE TO TRIP.COM’S RATING SYSTEM – PLEASE READ BEFORE BOOKING ⚠️ If this hotel were a car, it would be a flashy Italian model with serious build quality issues. The best thing about this hotel is the price. RM200 for a king bed on a public holiday felt like a steal. Driving in from SkyAvenue, the road was dark, but the brightly lit parking area gave us high hopes. Check-in via the self-service kiosk was smooth, though finding our room was confusing due to the odd 5-digit numbering. Thankfully, the concierge guided us. First impression of the room: it matched the promo photos. But our excitement ended quickly. The door wouldn’t lock properly and kept beeping. A technician came, hammered the strike plate, and fixed it—hardly reassuring for security. Next came the bathroom. Many reviews mentioned a bad construction smell, and they were right. The shower drained poorly, leaving a strong concrete odor as water pooled. The kitchen looked impressive with plenty of cabinets, but surprisingly had no power sockets near the counter. I had to boil water at the desk instead. The TV was another letdown. Supposedly “smart,” it had no internet or channels. I tried everything—resetting, power cycling—but there was no Wi-Fi option at all. So much for Netflix night. Design-wise, the room looked sleek at first glance, but flaws showed up everywhere: paint splatters in the bathroom, noisy metal racks, and tile flooring that picked up every footprint. The next morning, the sunrise over Genting Highlands was breathtaking—arguably the highlight of our stay. Exploring the hotel, we found most shops, including Hard Rock Café and the rooftop, closed with no operating hours posted. Facilities like the gym, indoor pool, and kids’ zone were open but overcrowded due to the holiday. We skipped breakfast as it wasn’t included. Checkout was quick and smooth. Looking back, the real problem isn’t management, but poor construction quality that doesn’t reflect in typical rating categories like cleanliness, service, or location. The place looks good on the surface, but corners were clearly cut in development. I really wanted to love this hotel—the concept, location, and price are great. But unless management addresses these quality issues, the high ratings are misleading."

"Positive: - Reasonable price - Walking distance to nearby eateries and shops - Small kitchen and fridge for simple cooking Negatives: - Long queue at the lift during check out, we took the stairs down from level 20 to level 6 - No kettle and drinking water in the room - No aircond in the room - No handheld shower"