Name: Shangri-La Nanshan, Shenzhen
Address: Shenzhen, China
Rating: 9.5

China

Shanghai

Beijing

Shenzhen

Hangzhou

Singapore

Hong Kong

I brought an inspection team to Shanghai this time, and our itinerary was packed. I initially thought the hotel would just be a place to sleep, but the Pudong Shangri-La truly exceeded my expectations.

The moment I stepped into the room, the Bund river view outside the window immediately washed away most of my fatigue. Especially at night, gazing at the lit-up Huangpu River really makes you marvel at Shanghai's charm. What I want to praise most is their service – it wasn't a cold, distant politeness, but a genuine feeling of 'home.'

Because I had meetings, I often left early and returned late. Once, I casually asked where I could find hot congee. Not only did the front desk staff patiently give me directions, but the next morning at breakfast, they actually proactively asked me if I had rested well. This feeling of being cared for is truly heartwarming in fast-paced Lujiazui.

And the view from the Executive Lounge is absolutely breathtaking! Sipping coffee while looking at the Oriental Pearl Tower, my efficiency for organizing inspection notes significantly improved there. The breakfast selection was so extensive it was almost overwhelming, and every bite showcased the exquisite quality expected of a five-star hotel.

Even though it's an older landmark in Shanghai, its steady elegance and just-right warmth still make it my top choice. Next time I'm in Shanghai, I'll definitely stay here again!

This property is unexpectedly amazing with all what I looked for: location with the surrounding vibe; room size with near panoramic city view which is what I was hoping for; amenities that bring comfort and luxury, the last but definitely not the least, services it provided which were accommodating and meet or even exceed  5 star standards too. It is worth mentioning that the receptionists, 091Foeileen in particular cared so much about customer’s satisfaction with radiant and warm smile towards guests. I will definitely come back in the future. BTW, the pool is stunning for lap swimming which is so rare for a five star hotel anywhere in the world.

I specifically came to this hotel during the Qingming Festival holiday to unwind and relax, and it was so comfortable that I didn't want to leave. The overall service was gentle and attentive, from check-in to the room details, everything was spot on, making me feel relaxed and at ease.

My favorite part of the room was the extra-long chaise lounge by the window. It was so soft and comfortable to lean on, offering a panoramic view from the floor-to-ceiling windows. I could lie there, enjoying the scenery, daydreaming, or browsing on my phone, and literally not want to move all day.

The executive lounge was a huge bonus! It covered breakfast, afternoon tea, and evening light meals all in one place, which was perfect for someone like me who doesn't like going out to find food. Breakfast offered both buffet and à la carte options, was quiet with few people, and the food was exquisite and not perfunctory. In the afternoon, there were desserts and fruits, and the hot light meals in the evening were perfectly portioned and delicious. I felt completely satisfied without having to go to a restaurant.

The whole trip was leisurely, avoiding the crowds, and just staying quietly at the hotel was incredibly pleasant. The kids did their homework, surfed the internet, and ate on time, haha. Not having to deal with crowded places was so comfortable. They even said they want to come back for the next three-day mini-vacation!

After a whole day of international flights landing at Shanghai Pudong, choosing to stay at the Hongqiao Airport Shangri-La was absolutely the right decision!!!!

1️⃣ Hotel pick-up service: The hotel concierge greets you with a name card, and once you're met, you don't have to lift a finger! They help with luggage, guide you, and handle everything, so you don't have to worry at all!! It also prevents the awkward situation of not finding your driver after leaving the airport!! Once in the car, they'll tell you the estimated arrival time and adjust the air conditioning to a comfortable temperature for you to relax.💕

2️⃣ Check-in process: Since we are international students returning home with a lot of luggage, the concierge was already waiting at the parking area before check-in, asking which bags needed to be stored and which should be sent to the room. Someone also guided us through the check-in process!! (Check-in is on the 12th floor~)

3️⃣ Stay experience: Watching planes take off and land! It's truly amazing and magical! The most crucial thing is!!! The soundproofing is incredibly good! The bathroom floor even has underfloor heating! All the main controls are by the bedside, avoiding tedious operations like getting out of bed to turn off lights before sleeping! It's truly a hotel perfect for relaxation!

4️⃣ Breakfast experience: The staff will give you an extra menu~ It has recommended dishes! We tried the wontons and noodles (after eating so much foreign food, you really miss this taste! 🥹). It felt like home~

5️⃣ Check-out + transfer to high-speed rail station: ‼️‼️‼️ Key point!! Hongqiao Airport Shangri-La Hotel is connected to both the airport and the high-speed rail station!! We had six suitcases between the two of us! The concierge pushed the luggage cart (detail: the concierge even brought his ID to help us enter the station!) and escorted us all the way into the station~

❤️ Summary: You really can't imagine how easy and convenient traveling can be until you experience a stay at the Shanghai Hongqiao Airport Shangri-La.

The hotel lobby is still grand and opulent. While the common areas of the hotel feel a bit dated, they are very well-maintained.

The breakfast, however, was quite disappointing, much worse than at many other Shangri-La hotels. The live cooking station was a bit dirty, and only offered noodle soup and wontons (which had to be made fresh). For the noodle soup, you could only choose the broth, with no toppings whatsoever. During peak breakfast time at 9 AM on a holiday, many dishes were almost gone and not replenished promptly, leaving very few choices.

My business trip stay was excellent! The hotel's location is superb, making transportation convenient and my travels efficient. The executive lounge offers a quiet environment, perfect for business discussions or getting work done. The room was spacious and tidy, with complete office facilities and fast, stable Wi-Fi. The service team was professional and efficient; the quick check-in and check-out saved me a lot of time. This will definitely be my first choice again on my next business trip to Beijing!

After two years, I revisited Beijing for a 4-day, 3-night trip and chose the China World Summit Wing, Beijing, located by the Third Ring Road.

**Environment**: The hotel view is absolutely stunning, situated on the 70th floor directly facing the Zun Tower and the 'Big Trousers' (CCTV Tower). The sunrise 🌅 was especially breathtaking!

We upgraded to a Grand Premier Executive King Room, which was quite spacious, with excellent facilities and a very comfortable bed.

Breakfast was incredibly luxurious, featuring an à la carte menu and attentive service. While I wasn't keen on the traditional Beijing stir-fried liver, everything else was exquisite and delicious. Afternoon tea and happy hour were also very rich and diverse. For a window seat with a view, it's best to go early.

I have two minor suggestions: firstly, the shower water temperature fluctuated quite a bit, especially towards the end of a shower, needing significant adjustments to stay warm; secondly, happy hour felt a bit too much like afternoon tea. It would be perfect if there were more options for hot dishes.

Overall, I'm very satisfied and would consider staying here again on my next visit to Beijing.

The renovated design is stunning, creating a festive and cheerful atmosphere during the Chinese New Year, complete with fish and birds. The lobby is spacious enough for kids to run around, and the pool has a 50cm shallow area perfect for children to splash in. The rooms are large with big beds, and the bathrooms have a separate wet and dry area, kept very clean by frequent housekeeping. The window view overlooks the Yongding River, offering beautiful sunsets. If you purchase the Bud Paradise package, you can visit twice during your stay. There are also outdoor public children's play facilities. Parking is free.

On the downside: Food delivery isn't brought to your room. Since the lobby and guest rooms are in separate buildings, you have to switch elevators on the third floor, which also means robots can't deliver. You have to go down to the first floor to pick up your order yourself. The bar closes at 9:30 PM, earlier than a university study room—who drinks that early? For those with kids, there's absolutely no chance to enjoy a nearby evening drink; it feels like a curfew.

This time, I chose the Shangri-La Shenzhen with my wife, children, and my mother who came from Australia to stay with us, and the overall experience was very satisfying. Many years ago, I frequently stayed at Shangri-La hotels in different countries for work, so I'm very familiar with the brand. I'd always hoped to share this wonderful experience with my family one day, and now that dream has finally come true.

The hotel staff—from the greeters at the entrance, the front desk, lobby security, cleaning team, to the restaurant servers—were all incredibly dedicated, polite, and attentive, making us feel completely at home. The room was clean and comfortable, and the kids had a blast in the pool. It would be even more perfect if they could add a heated pool, as the outdoor weather is still a bit chilly.

The only minor suggestion is that the quality of the restaurant's buffet could be improved. It would be even better if it could reach the five-star standard of Shangri-La buffets in other countries.

Overall, we are very grateful to all the staff at Shangri-La Shenzhen for making this family trip so warm and memorable with their professionalism and passion.

The Futian Shangri-La was an amazing experience! It's located right in the heart of the CBD, so getting around was super convenient. The room was spacious and elegant, and the city view from up high was absolutely stunning. The service was thoughtful and attentive, breakfast was delicious and plentiful, and the facilities were excellent. It's perfect for both business trips and leisure, highly recommend!

Out of all the hotels I stayed at during my trip to Shenzhen and Guangzhou, the Shangri-La wasn't the most expensive, but it was definitely the most satisfying. Even though it was busy during the Chinese New Year, the service quality wasn't affected at all. The room wasn't huge, but it had an expansive view and beautiful scenery. The layout was well-designed, and the amenities were good too. The hotel is conveniently located right next to a subway station, making it easy to get around, and there are plenty of dining options nearby. Shenzhen Bay Park is also within walking distance, and a stroll along the bay watching the seagulls is quite pleasant. The breakfast was the most delightful surprise – high quality and a rich variety of options. A special thank you to the staff at the dim sum counter! While there are still some construction sites around the hotel, it doesn't detract from the overall experience. This hotel is highly recommended.

Shangri-La

Columbus

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