Name: dormy inn PREMIUM Osaka Kitahama（Natural Hot Spring）
Address: Osaka, Japan
Rating: 9.1

Japan

Tokyo

Sendai

Osaka

South Korea

Seoul

Sapporo

Fukuoka

We arrived on July 3 at 9:00 p.m. and found that parking needed to be booked in advance, as there is very limited availability. A young boy at the counter claimed the person in charge was not very helpful, and our first impression was poor. Additionally, parking at this hotel is quite expensive (5,000 yen per day), and there was no support upon our arrival.
The onsen was great, and the room was clean during our stay. However, room service did not provide a new cup, so we had to clean it ourselves. There were ice cream and a variety of drinks available after using the onsen, as well as free noodles at night (though the reception did not inform us about this during check-in).
Overall, I think the hotel is good, but the front staff and support require further training; they need to be more supportive to customers.

As it's a Japanese-style room, they've opted for a rather long entrance hall, which unfortunately makes the bedroom feel a bit cramped. However, despite the compact size, it's incredibly well-equipped. All essential amenities are provided, and even the bathroom isn't small, making it perfectly sufficient for a solo traveler to relax and unwind.

Right outside the hotel, there's a vibrant array of eateries, somewhat akin to Chinese street food stalls, making the evenings very lively. Plus, it's conveniently close to the subway station.

The top floor boasts a public bath and sauna, while the lounge area provides a free ice machine and complimentary ice cream. They even offer a free bowl of soba noodles in the evenings, which collectively makes it truly excellent value for money.

Self-service laundry facilities (washer and dryer) are also available on the top floor. You'll need to ask staff to activate them, and there's a charge for the dryer.

It’s close to East Ginza subway station, only 4-5 mins walk. Super convenient to get to Ginza and if you love shopping in Ginza. Also I found there were lots of authentic Japanese restaurants in this area. 
The hotel was all auto check in and check out. Just make sure you ask for the soft pillows for you stay. I didn’t know that then spending one sleepless night with hard like stone pillows😢 also, they breakfast was really worth to book if you don’t want to go out for breakfast. Good value for combing the Japanese style breakfast and western style breakfast.

First time staying in a hotel with public bath, and it’s amazing! Love the amenities provided too. Rooms are well kept and cleaned every night. Only confusion is whether they change the bath attires everyday for guests who stayed for multiple nights… Good job and would love to return again!

Great hotel, we really enjoyed our stay. Fantastic breakfast,  clean room, nothing to complain. Also everyone is very helpful. Will definitely come back .

Booked this for the convenience and that it was available last minute but would say it’s a bit pricey for what you get. Room is very small but we made it work with 2 big luggages. Washroom was spacious though 😂 The best part about the hotel was the onsen/ public bath which was super comfortable and relaxing (hot bath, cold plunge, sauna, showering stations) and you get free popisicles and yakult depending on what time you go. Free ramen on the first floor from 9:30-11pm too. Service was okay. Location was prime and walkable but a bit of a walk to any station. They do have scooter and e-bike rentals out front with the LUUP app. You can hear the train nearby but didn’t really bother us overnight.

Have stayed at apa hotels in Japan and was satisfied. Decided to stay in akihibara area again but stay at Dormy. Was excited to find for a similar cost I received a bigger room with a nicer onsen and they cleaned my room every day. Workers were courteous and worked hard to keep me satisfied. Only negative was a disappointing breakfast so we went to grocery next door and had what we wanted for a similar price. The only other issue is they should move the microwave downstairs to the seating area on entry area. Why put a microwave where the onsen or spa is. Its silly

The hot spring is wonderful. The night supper Ramen is fantastic but somewhat feel that the portion is smaller now?

The hotel room was sizable in pretty expensive but affordable price. My family stayed at a smoking room with one double bed and bathroom with a bath tub because there was no other available room at that time. So we both had a fairly comfortable stay.

Perhaps, we pay for what we get. However, the location of the hotel was super convenience. It is nearby the river with a very nice view of Tokyo Sky Tree within short walking distance. It is within 10 minutes walk to the nearest train stations. It also takes you only about 3 minutes to go the nearby convenient store or supermarket. Very ideal if you go to Tokyo for sightseeing Asakusa areas and shopping nearby

The room was indeed small, but considering that space comes at a premium, it's understandable. It's perfectly fine if you plan on being out exploring all day.

Their public bath is nice 
But the room looks a little old, also needs more attention to details for cleaning

My stay at the hotel was decent. The room was clean, and the bed was comfortable enough. The staff was generally polite, but I felt they could have been more attentive. The location was convenient, and the breakfast was satisfactory. Overall, it was a standard experience without any standout features.

Location is gd w Donki, family mart and many eateries choices around 👍🏼 hotel services are gd free soba supper fr 9:30- 11pm , free drinks at lobby and free ice cream after hot spring bath with comics corner really relaxing ! We enjoyed our stay here and hope to b back again e families in nearer dates

Hotel is approx 5 mins walk from Sendai station. Follow west exit. My single room is a bit small but spacious enough for a solo. Room was clean and linen crisp. 1 bottle of water provided each day. Onsen is small with one outdoor. Over my 2-day stay at most I bumped into another person in the onsen. 2 washers and dryers in the onsen facility. Wash is free (30 mins standard) but dryer is charged 100 yen for 20 mins which is enough to 80% dry a small load. Night ramen was delicious and I appreciate the ice cream and Yakult at the onsen. Family mart is 20 steps away. Didn’t try the breakfast. And it’s actually very near the Miyakoh highway bus centre.

Relaxing, clean rooms and beds, welcome sweets in the room, large public bath (for men only) where you can take a leisurely bath in the morning. Ice cream after the sauna, midnight noodles, breakfast is easy to eat in small bowls. At the lobby entrance, there are tables, chairs, and a counter with outlets for when you meet your pick-up, and free coffee and tea are also available. Both Jozenji Street and Sendai Station are within a 10-minute walk. I was very satisfied.

Warning for those anticipating for breakfast buffet: *No Salmon Ikura bowl for breakfast buffet*
I stayed 2-nights, including weekend, but no ikura bowl, only salmon sashimi mix with ikura.

The room is true to picture, small but cleana and well equipped. The space enough for 1 person with small/medium luggage.
The locatio is fine, located between Namba, Nippombashi (change train 1 time for USJ) and Shinsaibashi station (goes directly to Umeda&Shin-Osaka). It would take 5-15 mins of walking to each metro station, but if you travel with big luggage, better to use taxi.
There's Family mart on the first floor, and Lawson just accros the road.

Hotel facilities is excellent, free Onsen, free ice cream and free ramen after 9PM.
Washing machinenis free, Dryer costs only 100Y for 20mins, and you can check the laundry status from TV in the room.
Overall the hotel is worth the price, highly recommend for those who travel light and dont mind the room size.

My adult son and I are first time travellers to Japan.  So happy with location, service and amenities provided.  Everyone was so happy to assist us and make sure we were well looked after.  Thank you so much

Hands down the best hotel in Osaka! Make sure to book the breakfast; the beef and onsen egg rice bowl is mind-blowingly delicious! In the evenings, the 13th floor provides complimentary late-night soup noodles. I bought some marinated eggs and crab sticks from 7-Eleven to enhance mine, and it was absolutely divine! The 13th floor also features an onsen (hot spring), complimentary popsicles, and convenient laundry facilities within the bathing area – washing machines are free, while dryers are paid. It's a fantastic opportunity to experience authentic Japanese bathing culture. Don't miss the seafood and eel rice bowls at the restaurant on the B1 level directly opposite the hotel – both are excellent! Just a heads-up, they're cash-only.

The room in dormy inn is good as it should be.  The onsen is a bit small. But you can get free ice lollipops.  And this hotel is a bit old. The free ramen at night time is delicious. There are free drinks, too.

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