4-Star Hotels in West Java, Indonesia

I have a few bad things I experience while staying at Aston Pasteur, Bandung: 1. The reception upon my check in just ask for my name without checking my booking details, directly told me that my booking was cancelled and I should received an email notification. But I do not receive any cancellation notice at all and this is not a funny thing to do after I arrived there all the way from Jakarta. After a moment, now the reception guy told the rooms are actually available. I mean what's with all the acts in the beginning, even if it was a mistake, it is a preventable mistake by checking far more properly before saying it was cancelled. 2. My room was in the 6th floor far away from elevator. However in the sunday morning, i can hear something like singing practice from a church hall with all the drums and singing voice, then later on the actual church service. It was very unpleasant, as I want to rest and sleep. 3. There are four lifts but so very slow and crowded, i have to wait over 10 mins just to go down during check out time, as the lift open with full of people.

the room was clean. the service was great. the staff was nice. especially the guard at the swimming pool named ‘Hadis’, he helped us find our transportation to go to Jakarta. the food was really good. none of the food is disappointing. i was very much amazed by the sparkling water dispenser. the location was very photographable. alot of beautiful scenery to take pictures with.

I had a great stay at Swiss-Belresort Bandung. The hotel is clean, comfortable, and has a relaxing atmosphere. The staff were very friendly and helpful throughout my stay. My room was spacious with a beautiful view of the green hills, and the bed was super comfy. I really enjoyed the breakfast – there were lots of tasty options, both local and international. The pool area was also very nice and perfect for relaxing. The location is peaceful and away from the busy city, which made it a perfect place to rest. I would definitely stay here again and recommend it to anyone visiting Bandung.

Comfortable, All staff are friendly & helpful, All good breakfast, Access to living word mall, Clean rooms, New facilities.

The hotel was in good location. Actually was arrvived late about 3pm, we booked 3 room. But just available 2 room with connecting door (nice as i request). But another 1 room still waiting, because the room not ready. We waiting for so long until about 4pm we can check in the room (after i request the housekeeping to clean up the room). After that we had a called, that we had complimentary dinner buffet (for the delayed check in). We was happy. After we arrived at around 7pm, the food was empty. The staff didnt notice that they need to refill the food. Chicken with kare soup was cold. Foods variety was limited. Also a lady in 1 group was complaining: spending 200K/person, but the food was disappointed. Same also we spend extra charge. The next morning went to the gym, i found dirty stuff at men restroom. In the morning before i check in, i try to call the hotel to fix line. But nobody answer the phone. Maybe the mamagement should check it. It was unexpected experience to staying at 5 stars hotel. Need to improve the service

Staff are very helpful. Dinner serve at the restaurant was great. It beyond our expectations. we truly enjoy our stay.

Hotel room was comfortable and clean. Breakfast was good with a wide variety of options. Hotel also served complimentary drink and snacks at the lobby in the afternoon. Nice gesture :) Conveniently located right next to Ciwalk Mall and a stretch of shops along the main street.

We had a fantastic 2-day stay at Harris Hotel — the rooms were clean, spacious, and perfect for our family. The staff were friendly and accommodating, always ready to assist with a smile. The kids especially loved the pool and the breakfast spread had a great variety for everyone.

Great room and overall environment. We booked the Panda Room, there is ongoing cabby for travel. Attractions can be a bit boring for children older than 7 years old tho, it’s more suitable for younger children. It’s also nice that the area is near main road so we can still buy food outside and don’t have to spend so much on typical overpriced attraction food.

The hotel is quite clean, and the facilities are complete enough for a family staycation. Access to the toll gate is very close.