Find 4-Star Hotels in Amsterdam

Our first international trip with the kids brought us to the Netherlands, and this hotel was perfectly located. It's away from the city center's hustle and bustle, yet incredibly convenient for getting around. A 1-minute walk to the left brings you to NOORD station, which is the first stop on the line, so you're guaranteed a seat. The surrounding area is lovely too, with nature and animals creating a peaceful atmosphere. The supermarket by the station is well-stocked with everything you need, and the food options there are great. The room was very clean and thoroughly serviced daily. Overall, we were very satisfied with everything, especially the convenient transportation.

The room was quite spacious and very clean, with a nice river view. Check-in at the front desk was super fast. There was even a welcome card from the housekeeping staff on the desk, which was a really thoughtful touch. It's about a 15-minute walk from the central station, making it very convenient to take the train for dining out. The only minor downside was that the dry area in the bathroom didn't have a drain (a common issue in Western Europe, perhaps?). If water splashed out during a shower, the floor would stay wet...

The room was spacious and comfortable, the bed was cozy, and the view was great, ensuring a good night's sleep. The staff were warm and attentive, providing excellent service. The hotel's location is superb, offering convenient transportation, and the breakfast selection was extensive.

Very good location ... Just a few train stops from Schiphol Airport to reach Sloterdijk Station. Few minutes walk from here to hotel. Transportation hub is just right in front of hotel. Flixbus stops is also 5mins away from hotel.. Super convenient with a mini mart n as well as some eateries around the corner. More choices avaliable if venture further out.. Spacious n clean room. Clean n fresh towels. Daily housekeeping. Comfy bed with pillows abit soft though.. No AC but a air cooling system. Provided a table fan during this super hot summer trip. A complete kitchenette with a new set of cleaning set provided. Water dispenser is located at the lobby. Laundry room is at 1st floor. €4 per usage. It comes with a detergent capsule. Required a deposit of €100 upon check in. Friendly staff but lack of manpower at times. Mostly with 1 staff at reception desk. With 1staff around, we nearly missed our bus to Brussels just to wait for staff to retrieve our stored luggage... No toiletries n indoor slippers provided unless upon request. No hair conditioner or body lotion as well. Just a 2 in 1 body n hair shampoo is used... With a rating of a 4* hotel, it should do better Overall had a satisfactory stay n experience

The hotel is conveniently located about a 10-minute walk from Sloterdijk (though there's some road construction nearby). It's clean and tidy, and there's a Jumbo supermarket right across the street with fresh produce. It's only one train stop to Amsterdam Centraal, and there are plenty of bus connections to the museum quarter. Overall, it offers great value for money.

Great location, close to the train station and the city's main attractions. There's a tram stop nearby, and you can be in the museum district in just 10 minutes. We were able to check in earlier than expected, and the room looked just like the pictures. It was clean, but very basic – no slippers or tissues. This is the first time I've stayed in a 4-star hotel room without cups (just glasses) and teaspoons (just wooden stirrers). Instant coffee in the room for a 4-star hotel is pretty underwhelming; usually, at this level, you get pour-over coffee or a Nespresso machine. The price is high, but for the same money, you'd get a much higher standard in a 4-star hotel in neighboring Belgium.

Facilities: The facilities are pretty good, with a wet and dry separation in the bathroom, and a kettle, refrigerator, and other amenities readily available in the room. Hygiene: The overall hygiene was good, but there were instances where the shampoo was almost empty and the tissues were nearly out, which staff didn't replace promptly. I had to contact them again, so there's room for improvement here. Environment: The overall environment is good. It's less than a 10-minute walk from the central train station, which is very convenient. Even in a room facing the train tracks, I didn't hear any train noise at all; the soundproofing of the windows is excellent. Service: The staff were all very patient. The only thing that needs improvement is that the customer service contact number in the room is basically unreachable. Any requests required going down to the front desk to speak with staff, which was indeed inconvenient. This area needs improvement. Overall, I still highly recommend it.

Here’s a firm, professional complaint that clearly states your concerns without making it unnecessarily aggressive. It focuses on the issues you described and requests a formal investigation. Dear Hotel Manager, I am writing to formally express my deep dissatisfaction with the treatment I received during my recent stay at your hotel. This experience has been one of the most humiliating and unprofessional hotel experiences I have ever encountered. Firstly, I was charged €250 for smoking in the room. While I understand that hotels have strict no-smoking policies and I am willing to accept the applicable penalty if a violation occurred, nothing justifies the way your staff handled the situation. Despite me clearly instructing your staff not to enter my room, they forcefully entered without my permission. At that moment, I was not properly dressed, making the situation extremely embarrassing and a serious invasion of my privacy. This conduct was completely unacceptable. Furthermore, during this interaction, two members of your staff spoke to me in Dutch in what appeared to be an abusive and mocking manner. Although I do not understand Dutch, their tone, gestures, and overall behaviour were intimidating, disrespectful, and deeply humiliating. No guest should ever be treated in such a degrading way. The second issue concerns my food delivery. I had ordered food late at night, and it was left at the reception. When I went to collect it a few hours later, I was informed that the food had been thrown away. I was never contacted, no attempt was made to inform me that my order had arrived, and no explanation was provided as to why my personal property had been discarded. This is completely unacceptable and demonstrates a shocking lack of respect for guests and their belongings. The combination of these incidents reflects an alarming lack of professionalism, respect for guest privacy, and basic customer service standards. I expect the following: 1. A formal investigation into the conduct of the staff involved. 2. A written explanation as to why my room was entered against my explicit instructions. 3. An explanation as to why my food delivery was disposed of without my consent or any attempt to contact me. 4. An apology addressing the unacceptable treatment I experienced. 5. A review of your staff’s conduct and training to ensure that no other guest is subjected to such behaviour. I chose Mövenpick expecting a high standard of hospitality. Instead, I left feeling disrespected, humiliated, and extremely disappointed. I look forward to receiving your prompt response and an explanation regarding these serious matters. Yours sincerely, Lauv Jaiswal If you intend to escalate this to Mövenpick’s corporate customer relations or to post it as a public review, I can also help you draft a stronger version suitable for those channels.

This is a pretty standard luxury hotel, with no major issues. There's a mini-fridge, but it's not cold enough and doesn't come stocked with anything. However, the umbrella is a high-end carbon fiber one, which is quite rare and a nice touch. The bathroom drain had a bit of a problem, probably a clog from hair that needs to be cleaned promptly. My biggest issue, though, was the front desk – they were incredibly slow! Especially during check-out. I've never seen a hotel where you have to wait in line one by one; usually, you just leave your room card and go.

The hotel was really nice and clean. The area isn’t touristy, so it’s fairly quiet and nice, but very well reachable by metro: only 13 min subway ride to central station , and the station is a short walk away. Amstel train station is also nearby, which is very convenient. The bed is very comfortable, I loved the towels, which were very soft and fluffy. I found the motion activated light in the bathroom a little annoying, especially since it often went off while I was showering, because no movement could be detected, so I had to open the shower cabine to set the light back on. We did not try breakfast as 23 euro per person seemed a little overpriced. Overall, I found the value good for money. The stay was very comfortable and enjoyable, and I’d definitely recommend the hotel.