4-Star Hotels in Chongqing, China

This was our first visit to Chongqing, and staying at this hotel made the experience even better. The location is excellent — very central and within walking distance to many attractions, with a metro station right next to the building. The hotel staff were kind, responsive, and able to communicate in English, which made things easier for us. Our room was clean and comfortable. It’s not brand new, but it had everything we needed. We especially enjoyed the bathtub and the overall friendliness of the staff. The service was quick and helpful throughout our stay. As part of our package, we joined a sightseeing tour arranged through the hotel. It was a packed day, but we got to see a lot. My personal highlights were the 360° tower views and the Space Bunker experience. Although the tour was mostly in Chinese, the guide made an effort to accommodate us, which we appreciated. The only downside was that we were asked to leave a 5-star review. I believe great service speaks for itself, and while the request felt unnecessary, they truly did provide a great experience — one that does deserve five stars. We had a wonderful time and would happily stay here again.

The hotel is at a very strategic location which nearby a lot of attractions and the room is very spacious and clean. Staff are extremely friendly and helpful. They provide us mineral water whenever we request. There are free ice cream provided at the hotel lobby. On the last day of our stay due to we need to rush for early train, we unable to have the breakfast at their restaurant, the staff actually prepared us bread and milk to take away so we won't be starving in the train. Need to give thumbs up for staff with 工號 no.1 and no.7 who went extra miles to help us. Our TaoBao parcels were unable to reach on time when we checking out the hotel, both of them help us to track and arrange for delivery service to send to our next hotel. Would definitely stay here again next time if we come back to ChongQing!

Our family recently stayed at Mountwell Chongqing (Jiefangbei) and overall, we had a wonderful experience. The location is fantastic – right in the heart of Jiefangbei, making it super convenient for shopping and dining. The panoramic suite offered breathtaking views, and the room was spacious, clean, and well-appointed, perfect for families. The front desk was exceptionally helpful, always ready to assist with a smile. Special shoutout to 金金, 紫涵, 二娃, 小林, and 慧子 (Guest Manager) for their professionalism and genuine care—they went above and beyond to ensure our comfort. The lobby’s well-stocked snacks and drinks were a lovely touch, showing their attention to guest needs. That said, we did encounter a few issues: Sewage smell in the toilet (room 2902) – Unfortunately, the master bathroom had a persistent sewage odour that permeated into the master bed room despite having the bathroom door closed. We raised the complaint to the front desk but had the misfortune of encountering an employee Mr. Yang who was not only rude but dismissive and condescending when speaking to us. He accused us of being oversensitive and even insinuated we were exaggerating the stench to get a discount. He arranged for the cleaners to fix it. And by fix, i mean opened the window and sprayed some deodorant. We said that was merely a temporary solution and the stench will return. He begrudgingly moved us to another room (room 3702) and said the stench is gone (it is not) and he would “behead” himself if it returns (he did not). The odour though still present was much more tolerable. We visited the front desk again to feedback on the odour situation and on Mr. Yang. The front desk apologised profusely on behalf of Mr. Yang and assured us we would not have to interact with Mr. Yang again. Aircon issue – On our first night in 3702, the AC shut off automatically due to a floor-wide problem, but it was fixed the next day. Washing machine issue – after moving to 3702, the washing machine broke. We called the front desk and they promptly arranged for a replacement. Unfortunately, the brand new replacement washing machine leaked after the first wash. We informed the staff and they offered to complete the wash and dry our laundry for us while we leave for our day so as to not affect our itinerary. It was unfortunate but we thought they handled the situation well. Why still 5 stars? Because every hotel have flaws—what matters is how they’re handled. Aside from that one rude staff, (the team especially the staff we praised) turned potential frustrations into minor footnotes. Their sincerity and efficiency in problem-solving reflect true hospitality, and we’d gladly return. Keep up the great work!

We loved our stay here! The hotel is in the heart of Chongqing, offering an unbeatable city vibe and convenient access to everything. The breakfast buffet was excellent, with a great variety of both Chinese and Western options. We stayed in the family suite, which was spacious and very comfortable. The views—both of the river and the city skyline—were truly amazing.

Service: First of all, the latest high-speed rail from Chongqing to Wushan, we took it at 11 o'clock at night. The little brother came to pick up the station, and arrived early. It was very cold and waited at the station door for at least 20 minutes. Thank you very much. After arriving late, I also sent a hot welcome dessert. The night before, I would ask what I had to eat for breakfast the next day and what taboos were there. Facilities: The homestay is very new, the hard and soft decoration is very good! Environment: In Ningjiangdu Park, the scenery is naturally great! In the morning, you can take the internal passage of the hotel directly to the river. And the location is also very good, it is very convenient to go to Shennvtian Road and Wenfeng Scenic Area. The meal is delicious, family! ! As expected, the boss is doing catering, and when he left, he also sent two packs of Sister Pei's hot pot bottoms.

The hotel is located in the heart of the city, just a short walk away from the metro station. Front desk provides good and friendly service, and gifted us welcome and farewell gifts upon check in and check out. The room is spacious and clean. Washroom and shower are in separated cubicles. Hotel provides free laundry service, but there is only one washing machine and two dryers on our floor (there is one more laundry room in another floor).

This is my first time visiting Chongqing, China, and I have limited time to choose a hotel and plan my trip. I chose this place because it is in the middle of tourist attractions, easy to travel, clean rooms, good views, and good service. For a solo trip beginner like me, I must say that I am impressed. If anyone wants to come as a couple or family, I recommend that this place will not disappoint you. You will definitely be impressed with your Chongqing trip.

We got the 270 degree room and lord was it the greatest room I have ever stayed at. We saw the entire skyline from our room and the tub is right next to the window too. At night I turned off the lights, filled the tub, and just laid there looking at the city for about 2 hours. They have a 2nd floor on this unit too just for sleeping in. The bathrooms were also very high tech and clean. I saw my first bidet in China here and man was it an upgrade from the squatty pottys from everywhere else. Only complaint was that they had construction going in next door and it was loud sometimes. 9.5/10 recommend, will be booking this again when I return to Chongqing.

Wonderful Stay with Exceptional Service! We had a fantastic stay at this hotel, and what truly made it stand out was the incredible service we received from Rey at the reception. After traveling across China, Rey was the first person we met who was fluent in English, and that instantly made us feel welcome and at ease. He was extremely helpful, kind, and made sure all our queries were answered without any communication barriers. Our room was on the 41st floor and the view was absolutely stunning — waking up to that skyline was such a treat! The room itself was clean, spacious, and very comfortable. Overall, a great experience with excellent service, beautiful views, and a smooth check-in process thanks to Rey. Would definitely recommend staying here!

Superb location and value for money. Level 1 is a short walk to Hongyadong, while level 2 connects you to Jiefangbei. We booked the family room because the price was very reasonable, and we were not disappointed. The hotel staff was also very friendly and helpful! The only thing they could improve on is their breakfast selection. For a hotel that will receive international travellers, they could have included other choices of meat instead of pork throughout. Other than that, we had an excellent stay and would recommend the hotel! 地理位置优越，物超所值。从一楼步行即可到达洪崖洞，二楼则可直达解放碑。我们预订了家庭房，因为价格非常合理，而且没有让我们失望。酒店员工也非常友好热情！唯一需要改进的地方是早餐的选择。对于一家接待国际旅客的酒店来说，他们本可以在整个酒店中提供其他肉类选择，而不是猪肉。除此之外，我们的住宿体验非常棒，强烈推荐这家酒店！