5-Star Hotels in Istanbul Province, Türkiye

Review of Wanda Vista Hotel. My stay at the Wanda Vista Hotel had its positives, but also quite a few frustrating issues. The hotel itself was nice, and the room was comfortable, but the location wasn’t ideal since it’s right on a highway, making it less convenient for exploring the area. Aside from that, it was okay, but there were several maintenance problems that definitely affected my experience.The biggest issue was that the room had several things broken, and despite bringing it to the staff’s attention, nothing was really fixed except for the door. The shower leaked all over the floor by the sink, which was both annoying and a safety hazard, but no one bothered to fix it. The skirting board was also broken, adding to the feeling that the room wasn’t being properly maintained. On top of that, we had an apartment with a kitchen, but the hotel refused to provide any kitchen accessories unless we were staying for more than 10 days, which seemed like a ridiculous rule. It didn’t make sense to have a kitchen that we couldn’t actually use. After complaining, I eventually got the accessories, but it was frustrating that I even had to go through that process in the first place.Overall, while the hotel had potential, the lack of proper maintenance and the odd policies made the stay less enjoyable than it could have been. If they paid more attention to fixing issues and improving customer service, it could be a much better experience.

I loved my time there. The hotel staff are very flexible and helpful. I highly recommend for both short and long term staying as it has everything you would expect and need from this place.

The room was perfect. Gorgeous bedding, pillows and duvets. The care of the room was daily: change of sheets, towels, and bins. Perfect. With grateful for the responsiveness and attention of the manager down at the front desk, as well as the nice ladies who worked there. I will definitely visit them again! And my biggest appreciation was that we arrived early, at 10 am and they accommodated us without waiting until 2 pm! Thanks again!

It is a very nice hotel. The Executive Lounge and the Rooftop Bar are on the highest Floor where you have a fantastic View of the Bosphorus and can enjoy delicious Food. Our Room was very large and very clean. When we arrived there was a Fruit Basket, different Variations of Chocolate and a Bottle of Wine served on our Table even though we don't drink Alcohol i found it very accommodating. The Breakfast is wonderful and there are many different flavors. The Coffee was unfortunately not good so I drank Çay. You can walk 10-15 Minutes and then you will pass various small Cafés, Supermarktes and Restaurants. I recommend this Hotel because it’s worth a Visit !

I found the staff to be unhelpful and most of them rude. One lovely lady managed the spa, the other lady on the weekends was very blunt and bit rude. Bad experience with restaurant staff, couldn't get order placed, then placed it eventually then waited 20mins....on a coffee and coke! The waiter then walked off again and continued to serve a table of men, tried to get his attention to pay, told him had to go back to pool to my son, that was ok..an hour later I have some ***** man from the restaurant run down to me being aggressive saying I hadn't paid for the drinks! Very very bad set up!

Super beautiful hotel. The room is fantastic and the location is without doubt. Hotel service is top of the best and the breakfast is just wonderful. It's a wonderful nice stay.

This was the best hotel experience of my life. My fiancée and I came here for celebrate our engagement and we have been absolutely impressed by the top-notch quality of everything at JW Marriott. I want to mention in particular the kindness and professionalism of every single staff member. You guys are amazing, thank you for making these days memorable!

Loved everything about this place. Location- very close to Taksim & loads of restaurants & shops around you. Services - excellent , check in and out was effective & efficient. Hospitality- excellent . Each and everyone one in the hotel tries their best to give you excellent service. Language- excellent English, Arabic & other languages are spoken by the staff which makes it very easy to communicate. Room - big size, clean & a bit old but the cleaning done on daily basis makes you feel its new. Toilet- was my favorite part, the white and grey colour marbles made my eyes go crazy! The spa- don’t miss it. There is a Moroccan lady don’t miss her she is excellent in her job. The breakfast- was the star of my stay. The food, the service, the huge area and everything about it. Over all I was really happy with BARCELO and I highly recommend it. Definitely will be back.

The Spa and Wellness Center was very clean and enjoyable, offering a great variety of relaxing amenities and an excellent gym. Unfortunately, the room was not prepared properly. The duvet cover was not fitted correctly over the blanket, and some bathroom essentials like toothpaste and toothbrushes were missing. It felt as though the room had been cleaned and prepared in a rush. Additionally, the furnishings and room installations were outdated and lacked modern features. Another issue was the staff’s lack of commitment to providing good service. Many employees did not use English in a professional manner. However, I do not believe the staff was unfriendly; it seemed more like an organizational problem affecting the level of service. Overall, I enjoyed my one-night stay, spending most of the time in the Spa and Wellness Center. The location is also very convenient, with the Hilltown Mall right next to the hotel and easy access to Sabiha Gökçen Airport via Metro/Taxi. In my opinion, the price of the stay did not match the expected quality.

I love loved staying here. The level of service was exquisite. Such attention and care by the entire staff. it was really lovely. Bed was so comfortable i passed out both evenings.