5-Star Hotels in Istanbul Province, Türkiye

Everything about rixos tersane hotel is just exceptional. The staff is so polite helpful and welcoming. They made our stay exceptional staying at the hotel was just like a dream. We love how they arranged work shop for the kids for the whole day. i really can not describe how much we loved every minute of our stay in the hotel and how we loved the everyone in the staff espically Mr.Volkan who was really helpful with our stay if we decide to stay again in the hotel it is beacuse of Mr.Volkan, he’s so welcoming thoughtful and kind person thank you very much for your service. And thank you to the lovely amazing wonderful Ms. Kayan and Ms. Shayma thank you for being so kind and wonderful with our baby and the recommendation for kids activities. The property is beautiful and the service was impeccable. Appreciated their focus on safety and comfort. restaurants were terrific and offered different experiences. Spa facilities are exceptional with great service. Definitely recommend the hotel 2000%

The room is super big and spacious. Bed is very comfortable. Comes with bath tub just that water leaks from it after usage. Hotel location not very near Istanbul main attractions, but the price is good for such spacious hotel room. Close to airport, abt 30 mins without traffic. Hotel breakfast is great and hotel comes with a super big gym and kids playroom, ideal for family

nazlı clndy slnan mevlut deniz yiğit şeref and mr turgay onur reception umut thank you all for help during my stay

My stay at The Divan Istanbul left me with mixed feelings. While the hotel markets itself as a five-star establishment, my experience suggested it might be better aligned with four-star standards. The service, which is a critical aspect of any top-tier hotel experience, unfortunately fell short of expectations. Upon arrival, I encountered a passive-aggressive attitude from the reception staff that was off-putting. Instead of the warm welcome one would expect, the receptionists seemed more interested in talking over guests than engaging with them. This tone created an uncomfortable atmosphere that lingered throughout my stay. Additionally, the staff's grasp of English varied significantly, leading to frequent misunderstandings when addressing simple requests. This lack of clear communication is not what one hopes for at a hotel that purports to offer five-star service. These service issues overshadowed any of the hotel’s potential strengths. A true five-star experience is defined by top-notch service that complements the hotel's physical attributes, and in this case, it was lacking. While the hotel may offer nice amenities and a polished appearance, without exceptional service to match, it cannot truly claim to be a five-star venue. In conclusion, while The Divan Istanbul has the framework of a high-end hotel, its service shortcomings prevent it from fully realizing that potential. For those looking for a reliable four-star experience in Istanbul, it may fit the bill, but if exemplary service is a priority for your stay, it may be wise to consider other options.

It is a very nice hotel. The Executive Lounge and the Rooftop Bar are on the highest Floor where you have a fantastic View of the Bosphorus and can enjoy delicious Food. Our Room was very large and very clean. When we arrived there was a Fruit Basket, different Variations of Chocolate and a Bottle of Wine served on our Table even though we don't drink Alcohol i found it very accommodating. The Breakfast is wonderful and there are many different flavors. The Coffee was unfortunately not good so I drank Çay. You can walk 10-15 Minutes and then you will pass various small Cafés, Supermarktes and Restaurants. I recommend this Hotel because it’s worth a Visit !

Two of my friends and I book an Istanbul suite, we add a sofa bed which is large and comfortable. The room is big with nice sea view, the bathroom is also large and fantastic. The staffs at both front desk and lounge are nice. We have many meals in the lounge since included in suite. However, the check in time is a little bit late (3pm).

I really had a great time during my stay at hotel. The staff was very friendly and helpful. The hotel was very clean. The view was amazing. If I travel to Istanbul again, this would be the only hotel I would stay at.

Truly deserve their ‘five-star’ status! I felt the dedication and sincerity of the staff across all areas when delivering their services. They do so with high standards of professionalism and efficiency.

The Westin Istanbul is renowned for its prime location, luxurious facilities and exceptional service. The hotel is close to major attractions and has convenient transportation. The rooms are spacious and comfortable and equipped with modern facilities. Dining options are plentiful, offering a variety of culinary experiences. A fitness centre and spa services provide guests with opportunities to relax. The overall environment is elegant and the service is meticulous and thoughtful, making it an ideal choice for business and leisure travelers.

I recently stayed at [Hotel Name], and it was an absolutely fantastic experience! From the moment I arrived, I was impressed by the warm welcome and attention to detail. The location was little off but in the heart of the city, making it easy to explore nearby attractions. My room was spacious, with a breathtaking view of the city, and the bed was incredibly comfortable. The housekeeping staff did an excellent job keeping everything spotless. The on-site restaurant served delicious meals, and I particularly loved the breakfast buffet with a wide variety of fresh options. Thank you