5-Star Hotels in Shanxi, China

Great location, excellent environment, facilities, and service. It's really convenient for getting around. You can even visit Chunyang Palace for free just by showing your hotel room key! Plus, the price was right. Next time I'm in Taiyuan, I'll definitely choose Shanxi Grand Hotel again!

The service attitude was exceptionally good. When a line started forming for check-in, more staff immediately came to the front desk to assist. They also offer late check-out. The room service was impeccable, and they provided a crib. There were complimentary welcome fruits. The breakfast selection was quite rich, including knife-cut noodles and freshly ground coffee at the counter. The overall environment was very good, fitting the description of an older, established five-star hotel. I requested a non-smoking room in advance, and indeed, there was no smoke smell. The bathroom drain didn't have any unpleasant odors either; generally, there were no strange smells. The window could be opened, which at least prevented stuffiness. In late May, after 8 PM, the air conditioning could be turned on for cooling. The shower water pressure was excellent, which was a big plus. The family deluxe suite had two bedrooms and two bathrooms with a connecting door, which was the main reason I chose this hotel. The room size was ample. The only downside was that the mattress was too soft. The hairdryer was a Dyson model, and the sink was large enough for three people to use simultaneously. The soundproofing was good, and overall, I was very satisfied. The cleanliness was also up to standard. I had read reviews about staff helping with luggage, and traveling by car with an infant, I was really hoping for some assistance. However, no one was at the parking lot. Perhaps this service isn't available unless there's special weather. Parking was very convenient though.

🌟 Amenities: There's a beautiful fountain ⛲️ at the entrance. I'd wanted to stay here since my first night in Taiyuan, and I finally made it! 🌟 Even though the Kempinski Hotel Taiyuan is a bit older, an old Ferrari is still a Ferrari, right? 🌟 The service was excellent. We sent our luggage over before we even arrived, with the driver. When we called the front desk, they immediately helped us arrange everything. Upon arrival, we just gave our name and our bags were brought right over. It was very thoughtful and heartwarming. 🌟 The breakfast was delicious, and they had my favorite cucumber juice. Breakfast ends at 10:30 AM.

I saw a lot of reviews complaining about poor hotel service before my trip, but I still decided to stay here! The main reason is that there aren't many reputable hotels on Wutai Mountain. As an established five-star hotel, there were no welcome fruits. After checking in, I found the electronic scale in the room had no battery. The front desk phone was consistently unanswered. It took two reminders and over half an hour to get a buckwheat pillow delivered after I requested one. I booked a room with a view, but I was given a low-floor room where the view was just rooftops. I felt like I really didn't get my money's worth! The soundproofing in the room also wasn't great. On the positive side, the hotel rooms are very spacious, clean, and hygienic! The restaurant service was excellent, and the breakfast was diverse and plentiful! The food tasted good! The restaurant staff were very friendly! I highly recommend the Wutai Mountain-themed afternoon tea!

The room is quite satisfactory. The location is good. The service staff is very friendly. The front office manager is very enthusiastic. The guest relations director Jin Xiaoyu. Shi Haixing, the concierge, Wang Hongyao, the environment is very good, I will come again next time

This was my second stay, and once again, the room was spotless and tidy. The service was excellent, the location was convenient, and it offered great value for money. My stay was fantastic, and I'll definitely choose this hotel again next time. A big thank you to the front desk and restaurant staff, who were all incredibly warm and attentive!

The hotel's facilities are excellent, but the service was extremely disappointing. I specifically booked a large suite for four days to relax and chat with friends and play cards. However, two unfriendly guests next door fabricated stories, claiming we knocked on the wrong door and made noise. In reality, we were always careful to keep quiet. Despite this, the hotel, without verifying the facts, sent staff to disturb us multiple times in the middle of the night—they opened our door three times and we received a phone call. To prove our innocence, we even went to the surveillance room and confirmed from the footage that we never knocked on the wrong door. Overall, the hotel's handling and resolution of disputes were quite unprofessional.

I was truly surprised to find such a magnificent hotel at Yanmenguan. I looked it up and found that it's invested by Yanmenwang Winery and managed by Lihua Hotel Management. It's incredibly well-designed; the bold red and green colors, surprisingly, don't clash at all. The room has a duplex layout, making for a very comfortable stay. The staff are dedicated and professional. I saw some reviews mentioning parking issues, but that was probably during the May Day holiday. During our stay, we were able to park right in front of our room. The only downside is the lack of EV charging stations, but since it's likely in its soft opening phase, I expect that to be resolved later.

Hotel no problem service are nice breakfast fascinating.But still a bad experience of my travel cuz the most terrible air conditioner ive ever seen in the big hotel.really big noise and can't control the temperature no matter the number on the conditioner always the same temperature made me can't sleep during the whole night.Bad experience......

This hotel is located within the ancient city walls and has its own restaurant, serving a good breakfast. I booked a Ryan twin room this time, which had an external window that could be opened – great for when it got too warm at night. The hotel is just across the street from Huayan Temple and isn't far from popular spots like Xijin Dao, Fengling Pavilion, and Zini 369, making it super convenient for getting around. They even offered extra bottles of water at check-in. The cleaning staff not only tidied up but also folded my pajamas, which was a lovely touch.