5-Star Hotels in Auckland Region, New Zealand

Hotel was booked for my wife and her mother who were visiting friends in Auckland. They found the hotel was deserving of its 5-star rating and liked it very much.

The sea view room has a particularly good view. The hotel's location is also very suitable for one-day tours around the area. The service is also in place. It is recommended.

I am travelling with family with kids and elderly. The grand is probably the best central location that you can find in Auckland if you are taking public transport. The pickup and dropoff for Skybus to Auckland airport is a 5 min walk away. The surrounding has plenty of restaurants including japanese & Chinese food. Facilities wise it has a gym and a heated swimming pool which the kids enjoy. Room is clean & spacious. Hotel price wise is on a high but weighing all the plus points, I will book it again for all the reasons above.

This is the best hotel in Auckland. You can take a bus from the airport to Skycity and walk to the hotel in five minutes (you can see the entrance next to the white church). As soon as you enter the hotel, you will feel the warm and comfortable service. The hotel is not big, but very exquisite. There is a coffee machine and bread, fruit, cola and soft drinks in the lobby for free. Yogurt, croissant coffee and milk are provided free of charge in the morning. The bread is delicious! Because I am an InterContinental Platinum member, the check-out is delayed to 4 pm, which is just enough for me to go back to the room to rest after a day of shopping and go to the airport. The room is facing the Sky Tower and the harbor. There are ten rooms on one floor. It is super close to Queen Street, the casino, and the Sky Tower. There are several green supermarkets around. So, next time I go to Auckland, I must choose this hotel.

Disadvantages: 1. Small room Advantages; 1. The guest rooms are fully equipped 2. The hotel is very convenient for dining and shopping 3. Environmentally friendly hotel. You need to bring your own toothbrush and toothpaste, and toiletries will be provided 4. The bed is super comfortable😌… You can lie down for a whole day without feeling tired 5. I will definitely come to this hotel when I come to CT in the future

The location is very convenient, within walking distance of Queen Street, the port and the shopping mall. Shopping, dining and convenience stores are all very close. There is valet parking service. It is very suitable as a transit when arriving in Auckland on the first day.

The location is really convenient, the hardware facilities are passable in New Zealand, but the service is really indescribable ... the coffee machine has a problem. From the morning to the evening, 4 or 5 phones are not counted, and the people who clean the hotel and the front desk repeatedly. Communicate. Every time the answer is given, send someone immediately. Finally at ten thirty in the evening finally came to check. The other room was not cleaned, it is estimated to be off work and very speechless

This hotel was a beautifully decorated with art throughout. All employees were friendly and helpful. The rooms are very clean and comfortable beds, nice sheets! It is located 800 meters from the Auckland City Hospital.

Good location and service. Front Desk was very helpful, helped us to book dinner. Food is good. The crispy pork belly was quite impressive. Will go again in future.

The overall design of the room is good, it is modern style, breakfast can be ordered or self-service, their breakfast buffet is average compared to the single order dishes. If you really want to find faults, the hardware facilities are average, the Internet speed is poor and there are lags when watching movies and TV series, and there is a WC right at the door. If you care, you'd better consider it. Facilities: The overall facilities are well designed. One of the two bathrooms has a bathtub. If you want to talk about facilities, the bathroom is right at the door. Hygiene: The overall hygiene is really good, it looks quite clean. Environment: The overall modern style, there is a cabinet for self-selection of tea and coffee, the coffee and tea are average, and the beverages and mineral water are free of charge except for two bottles. And the exterior view can see the Sky Tower, and the harbor is next to the restaurant on the first floor. Service: The restaurant and room service are really good, and the software is better than many domestic hotels.