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5-Star Hotels in New Zealand
5-Star Hotels in Auckland Region

Recent Reviews for Auckland Region Hotels

Horizon by SkyCity

Horizon by SkyCity

4.7/5302 Reviews
We were really looking forward to our stay at this hotel, which is new, has a very central location, is very clean, and has a very-well equipped gym. These features were greatly appreciated. Unfortunately, we encountered a few issues that affected our experience. Despite booking for three guests, our room was only prepared for two, and even after requesting additional amenities, they were not fully provided. The in-room phone was also not working, making it difficult to communicate with the front desk. Housekeeping seemed inconsistent—our room was not thoroughly cleaned after the first night, with some items left out of place and the trash not emptied. Additionally, when ordering a breakfast box for an early checkout, we were surprised by the lack of flexibility in food choices, as we could only remove items rather than substitute them. A bit more understanding from the staff in handling such requests would have been appreciated. Lastly, we noticed that some of the buffet food tasted stale, and one of our family members felt unwell afterward. We’re not sure if this was an isolated incident, but it was a bit concerning.
Park Hyatt Auckland

Park Hyatt Auckland

4.5/5155 Reviews
The overall design of the room is good, it is modern style, breakfast can be ordered or self-service, their breakfast buffet is average compared to the single order dishes. If you really want to find faults, the hardware facilities are average, the Internet speed is poor and there are lags when watching movies and TV series, and there is a WC right at the door. If you care, you'd better consider it. Facilities: The overall facilities are well designed. One of the two bathrooms has a bathtub. If you want to talk about facilities, the bathroom is right at the door. Hygiene: The overall hygiene is really good, it looks quite clean. Environment: The overall modern style, there is a cabinet for self-selection of tea and coffee, the coffee and tea are average, and the beverages and mineral water are free of charge except for two bottles. And the exterior view can see the Sky Tower, and the harbor is next to the restaurant on the first floor. Service: The restaurant and room service are really good, and the software is better than many domestic hotels.
The Grand by SkyCity

The Grand by SkyCity

4.5/5224 Reviews
I like the place and by the name itself it’s already a very clean and stylish as well as first class. But, unfortunately when we came to the hotel our rooms not ready yet and we have to wait for more than an hour. We booked the hotel for a long time and we checked in late but the hotel personnel did not inform us beforehand that our rooms not yet ready which is really inconvenient. The other thing my son complained about is that there ‘s no microwave where we can heat the baby food or milk. We’ve been to other hotels before and microwave’s included in the rooms. Probably it’s our negligence too for not checking before booking the rooms. But hope in the future we expect that if we book the rooms before hand at least the staff will inform us if it’s not yet ready so we can plan ahead and not rush to check in.
Mövenpick Hotel Auckland

Mövenpick Hotel Auckland

4.5/552 Reviews
The location is good, easy to go everywhere. Children love tea time. Although there are not many choices for breakfast, it basically has everything you need. The view from the top floor is good. There was an unpleasant smell at the entrance to the lobby, but didn't smell it upstairs or in the room.
JW Marriott Auckland

JW Marriott Auckland

4.1/5136 Reviews
Close to the train station and the city centre, the location is very convenient and within walking distance to landmarks such as the Sky Tower. The house is clean and hygienic, but the lights are a little too dim. The hotel seems to be gradually being renovated, but this time I was assigned to an old-style room. I also saw two Bibles in the room, so I didn't dare to take pictures in the room because it didn't feel good.
Pullman Auckland Hotel & Apartments

Pullman Auckland Hotel & Apartments

4.4/582 Reviews
We had a very good stay at the Pullman. Though some of the facilities are dated like the bathroom and all, it was overall a good and pleasant experience. Very central location although the climb up the hill can get tiring esp when carrying things.
InterContinental Auckland, an IHG Hotel

InterContinental Auckland, an IHG Hotel

4.3/5110 Reviews
The room is in a great location in the business center, close to the pier and surrounded by shopping malls. I would like to mention the most satisfying breakfast. Everything on the semi-buffet breakfast menu is super delicious. One morning, because I went out early, the hotel prepared a breakfast box, which was also very thoughtful. It was a very satisfying stay. Next time I come to Auckland, I will definitely choose this hotel again.
Fable Auckland, MGallery

Fable Auckland, MGallery

3.8/5120 Reviews
The room is pretty clean. The hotel location is right in the middle of the city. The service is extremely fast and bespoke. The complementary breakfast was a great addition to our stay.
Pullman Auckland Airport

Pullman Auckland Airport

4.6/5170 Reviews
The hotel is so close to the airport, just 2 mins walking. It is super convenient when you get a early flight on next day
Cordis, Auckland by Langham Hospitality Group

Cordis, Auckland by Langham Hospitality Group

4.4/5107 Reviews
Had an amazing night with my husband. Loved exploring all the restaurants on k road. We also got upgraded to the pinicle tower which I highly recommend staying in. Due to school holidays the pool and spa was packed. But was still a nice experience.

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Property Information for Tourists

Total Properties58
Number of Reviews2,429
Highest PricePHP 160,891
Lowest PricePHP 5,310
Average Price (Weekends)PHP 18,725
Average Price (Weekdays)PHP 18,145