Sofitel Auckland Viaduct Harbour
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Auckland Central

Sofitel Auckland Viaduct Harbour

Health ProtectedRenovated in 2023
#2 of Luxury Hotels in Auckland
21 Viaduct Harbour Avenue, Auckland Central, Auckland Region, 1000, New Zealand
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Located in Auckland (Auckland Central Business District), Sofitel Auckland Viaduct Harbour is within a 15-minute walk of Sky Tower and Auckland Ferry Terminal. This luxury hotel is 0.6 mi (0.9 km) from SkyCity Casino and 0.6 mi (0.9 km) from Queen Street Shopping District.Show More
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hotel overview picture
4.3/5Very Good·Great Location
Clean, tidy. Very good
Amenities
Indoor Swimming PoolSpaMassage RoomFitness RoomPrivate ParkingCar Charging FacilitiesBarRestaurantMeeting RoomMulti-Function Room
All Amenities
Surroundings
Airport: Auckland International Airport
(27.4 km)
Train: Auckland Train and Bus Terminal
(1.0 km)
Train: Britomart Station
(1.0 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Luxury Room with Atrium View
5

Luxury Room with Atrium View

1 King bed
45m² | Floor: 4,5,6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Deluxe Suite
9

Deluxe Suite

1 King bed
63m² | Floor: 3,6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Superior Room
14

Superior Room

1 King bed
35m² | Floor: 3-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Junior Suite
10

Junior Suite

1 King bed
52m² | Floor: 3-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Accessible Superior Room, 1 King Bed

Accessible Superior Room, 1 King Bed

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
TV
Room Details
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Luxury Room with Marina View
4

Luxury Room with Marina View

1 King bed
36m² | Floor: 3-6
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Luxury King Room with Balcony
5

Luxury King Room with Balcony

1 King bed
60m² | Floor: 3
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Guest Reviews(54)

4.3/5
Very Good
Verified Reviews
  • Cleanliness4.3
  • Amenities4.4
  • Location4.4
  • Service4.3
AI Summary
An AI-summarized snapshot of real guest reviews
Guests commend the high-quality, varied breakfast and appreciate the prime location near the waterfront, with easy access to local amenities and Auckland's CBD, alongside scenic marina views.
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Helpful
Not Helpful
Anniemami
March 11, 2024
每次到奧克蘭的首選,因為太喜歡周遭環境.疫情3年酒店未更新設備,工作人員欠缺真心遺憾!
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Huaer888999
January 28, 2023
乾淨,整齊.很好
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Anonymous User
September 4, 2022
第一次住,但應該也是最後一次,畢竟這是我住過算是目前體驗最差的五星酒店了…清潔衞生竟然會不清理垃圾桶,洗漱台竟然有水漬,淋浴頭的接口是漏水的,晚上找不到大堂值班的人幫忙停車。不僅如此,在停車場按鈴,等了至少20分鐘無人響應。最誇張的是,門僮取車竟然還取錯了車…如果我自己的車也被這樣取錯,真被人開走了,這又要怎麼弄?同事找服務生要牙膏牙刷,竟然被服務生放門口不被告知,還被其他人拿了。
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Guest User
May 4, 2024
Stayed here whilst in Auckland and found it to be up to the Sofitel standard. Check in was seamless and room well appointed. In room espresso available and beds were very comfortable. Extensive breakfast available downstairs including continental and hot buffet. Dining in the restaurant was great albeit not an extensive menu. Service and food were excellent.
Guest User
April 27, 2024
Luxury from the moment you arrive. Valet parking is available. Seamless and friendly check-in. Staff friendly and helpful. Rooms are beautiful. Choice of city or atrium views. Everything about the room is great. Luxury bathroom, spacious layout, mist comfy bed, pillow service, bathroom splendid. Hotel restaurant is the best, cocktail bar on site. Hotel has lots of longe areas to relax in and have a snack or drink. Spa on site. Highly recommend this hotel.
Guest User
April 22, 2024
I would have gone a 5 for the accommodation but downgraded to a 4 because of the underwhelming breakfast. The arrival and check in was excellent. Our room was nice and as we expected. Nice size, good amenities, clean, nice shower etc. overall it was great. Breakfast for a top hotel was not good. Four of us had breakfast and we all commented negatively about it. Our waiter had trouble taking our order which was simple. One order arrived completely wrong and served by another member of the waiting staff. We tried to let her know it was completely the wrong dish and must be someone else’s but after going round in circles my friend decided to accept what was placed in front of him as there was a communication and language problem. The hot dishes on the buffet were poor. Some empty and others badly presented and not warm. Being a Saturday I’m wondering if they had a stand in Chef on??? For $52 per head for the breakfast that we were served, I would suggest you go to a local cafe or maybe round the corner to the Grand Hyatt where I have stayed and thoroughly enjoyed the breakfast. In short. The accommodation and service during checkin and out was excellent, rooms great, ambiance and location excellent……. But I don’t recommend the breakfast. I would definitely stay here again but wouldn’t bother with the breakfast again and would go to somewhere local.
Guest User
April 20, 2024
Our room had mold all over the bathroom - in the shower & even coming out from under the mirror; the mirror mold appeared to be black mold. There are stains on the curtains, wall paper is peeling from the walls etc. It feels “tired” & no amount of dim lighting and fancy finishes can hide that. The location is decent if you are wanting to explore the area. Staff was average but not overly accommodating when we needed it, which was rather disappointing. Would not recommend you stay here until they make necessary improvement for guest safety - like removing mold from bathrooms.
Herbert
January 15, 2024
Personalized reception
Katherine
January 14, 2024
We spent our wedding night in your gorgeous hotel, the complementary champagne and sweets were much appreciated!! Thank you!!! The bedding was a dreamy and soft, really perfect! We also LOVED the bathtub.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental, Full English/Irish, Gluten-free, Vegetarian
StyleBuffet
AgeFee
Adult
NZD 52.00 (approx. PHP 1,793.64) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.3/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2011
  • Renovated: 2023
  • Number of Rooms: 84
Located in Auckland (Auckland Central Business District), Sofitel Auckland Viaduct Harbour is within a 15-minute walk of Sky Tower and Auckland Ferry Terminal. This luxury hotel is 0.6 mi (0.9 km) from SkyCity Casino and 0.6 mi (0.9 km) from Queen Street Shopping District.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy international cuisine at La Marée Restaurant, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Auckland? This hotel has facilities measuring 5380 square feet (500 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Make yourself at home in one of the 88 guestrooms featuring refrigerators and minibars. Rooms have private balconies. Wired and wireless internet access is complimentary, and Smart televisions with digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Services & Amenities

Indoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportAuckland International Airport
Distance to Airport27.56KM
Nearest Train StationAuckland Train and Bus Terminal
Distance to Train Station1.05KM
Average Price FromPHP18530
Hotel Star Rating5