First of all, the front desk clerk's service attitude was poor. I arranged the room next to the elevator. I said that I could change one. She said that she could not change it after she sold it out. When I arrived at the room, I found that the blinds were bad. I called the front desk and sent people to see the instructions. The next night we came back from the outside and found that the curtains were not repaired. I went to the front desk and asked why it was that. The young waitress wearing glasses had a very bad attitude. I was not allowed to change the room. She said that she could only switch to the same location on the fourth floor, which means that it was still noisy next to the elevator. Because the curtains of the hotel were broken, they should be responsible for apologizing for not repairing, but the white girl wearing glasses did not apologize. Do not take any measures and actively cooperate with the appropriate room. It is worth mentioning that my favorite travel in the United States is Hampton inn. I am a member of this hotel. I often book a room on the official website of the hotel. This time, because Ctrip is cheaper, I booked it on Ctrip. As a result, I was not expecting such treatment, and I did not encounter this attitude in the same hotel that was booked elsewhere. Therefore, such hotel services can only give bad reviews.
Next to the main road in Newport, the breakfast is not very varied, and there are two kinds of free coffee (decaffeinated and caffeinated) and tea bags for non-meal time. There is free outdoor parking, and it is not far from several famous manors and not-too-precipitous cliff trails. There are promotional cards available in the store.
Hotel location is very convenient, breakfast is good, parking is convenient, hotel decoration and facilities: a bit old, but the room is very good, suitable for travel, it is recommended
The lobby is bright and the breakfast is very rich. In fact, breakfast is not included in the price. The room has a balcony and parking is very convenient. There is a supermarket around the hotel with an ATM and a Qing Tao Chinese food. Love Place, Politely and good service with satffs here, I will back to stay next time.
The daughter said the room was fine! She arrived in the middle of the night. After calling, the hotel sent Suttle to pick her up. The service was very good. In a few days, I will stay again, and then I will send a photo video again. Unfortunately, the plane is more than five o'clock in the morning, and the breakfast is not felt.
Stayed there 3 nights
Staff was very friendly and helpful. Room was clean. Breakfast was nothing fancy but was fine. They have waffles, hard-boiled eggs, yogurt, bagels, toast, cereal and danishes. Coffee was very good plus usual juices.
Check in was very smooth they were very welcoming to our arrival. The rooms are very clean sheets were clean. To use the pool you must sign up for a one hour time slot because of covid. On our second day stay the toilet broke down on us and the manager was very quick to switch our rooms. Breakfast is very good they have a large selection of things to eat. Overall we are very happy with our stay at the hotel.
TTrevor TuckerAlthough not so much these days, I have traveled a lot for work and it's nice to have a place to call home when you're on the road. I'm not a picky person and I really do not have specifications for what I look for when it comes to a hotel but the one thing that I do desire is a feeling of home and safety. The location was perfect and I was in the area that I was familiar with, but even if I wasn't enough familiar place, I still felt safe. The staff was very friendly and it was easy to navigate the building. Honestly loved my room, it had everything I needed and helped to become my temporary office apartment. The bed was incredible, perfect for someone who's been walking and traveling since 4:00 in the morning. The lounge chair in my room was also the most comfiest one I've ever been in and I ended up using that at the desk. They gave you a very nice office desk chair but I'm a very big person and I was afraid of breaking it, so it was a very pleasant surprise to have that alternative option. The gentleman at the front desk gave me a lot of information and suggestions for food based on restaurants in the area, they also gave me a discount coupon for a restaurant chain that I really love! It was honestly a very pleasant experience and I only wish I could have stayed longer, I definitely will go back to that location in the future when I'm working in the area. It was perfect for me and I would honestly recommend others to stay there if you're looking for a place for the night or an extended stay!
WwisehartVery clean and hands down the friendliest staff ever. The night audit woman is the soal reason I will be staying long term. She goes above and beyond to help guests and you rarely see that now a days.
赵赵Very bad!
It's hard to imagine that guests were allowed to check in without changing the flyers.
That ** is a fine spot, damn it, the more I think about it, the more disgusting it becomes!
Sadly, I only found out the next morning.
We advise you to check in advance when you check in
The front desk apologized. In such a situation, you can really not pay or you can ask for compensation! The stay fee of more than 1,000 yuan is such a poor hotel, and it is also a chain.
XxzhzhuNext to the main road in Newport, the breakfast is not very varied, and there are two kinds of free coffee (decaffeinated and caffeinated) and tea bags for non-meal time. There is free outdoor parking, and it is not far from several famous manors and not-too-precipitous cliff trails. There are promotional cards available in the store.
雅雅丽99The lobby is bright and the breakfast is very rich. In fact, breakfast is not included in the price. The room has a balcony and parking is very convenient. There is a supermarket around the hotel with an ATM and a Qing Tao Chinese food. Love Place, Politely and good service with satffs here, I will back to stay next time.
GGuest UserStayed there 3 nights
Staff was very friendly and helpful. Room was clean. Breakfast was nothing fancy but was fine. They have waffles, hard-boiled eggs, yogurt, bagels, toast, cereal and danishes. Coffee was very good plus usual juices.
HHUIWe stayed at this hotel twice in the 3 months of this summer vacation and the front desk was very friendly, when I first checked in I forgot to take my silk pillowcase (left on the pillow), called the front desk and asked the staff to help keep it, and we got a good stay again after more than half a month Save. Hotel facilities are relatively new, with large parking lot, gym, laundry room, swimming pool, outdoor bonfire, and people gather next to each day. The only thing I don't like enough is that the windows are sealed and cannot be opened. The cockroaches can rely on the ventilation system for air conditioning. Everything else is good.
YYANFirst of all, the front desk clerk's service attitude was poor. I arranged the room next to the elevator. I said that I could change one. She said that she could not change it after she sold it out. When I arrived at the room, I found that the blinds were bad. I called the front desk and sent people to see the instructions. The next night we came back from the outside and found that the curtains were not repaired. I went to the front desk and asked why it was that. The young waitress wearing glasses had a very bad attitude. I was not allowed to change the room. She said that she could only switch to the same location on the fourth floor, which means that it was still noisy next to the elevator. Because the curtains of the hotel were broken, they should be responsible for apologizing for not repairing, but the white girl wearing glasses did not apologize. Do not take any measures and actively cooperate with the appropriate room. It is worth mentioning that my favorite travel in the United States is Hampton inn. I am a member of this hotel. I often book a room on the official website of the hotel. This time, because Ctrip is cheaper, I booked it on Ctrip. As a result, I was not expecting such treatment, and I did not encounter this attitude in the same hotel that was booked elsewhere. Therefore, such hotel services can only give bad reviews.
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