Best Zhangjiajie Hotels

"This is a really charming inn. The pool is about 1.4m deep and 20m long – perfect for a relaxing swim or just splashing around. During check-in, I noticed quite a few international guests who'd booked via online platforms. I imagine the existing meals might not entirely suit their palate. My suggestion to the owner would be to consider stocking some frozen croissant dough. Baking these fresh in the morning would undoubtedly garner much more positive feedback from international guests than the current offering of small buns."

"The location of this inn is absolutely unbeatable! It’s just steps away from Xibu Street, which makes it super convenient to go out for food and drinks in the evening. The Forest Park’s main gate is only a few minutes’ drive away, which saved us a lot of travel time—perfect for exploring Zhangjiajie with ease. What really stood out was the service here. The front desk staff were incredibly helpful. They not only gave us detailed suggestions for sightseeing routes but also helped us book discounted attraction tickets. Whenever we had questions while in the park, we could always reach out to Xiao Du! That kind of thoughtful, concierge-like service made our whole trip relaxing and stress-free—no need to worry about planning or potential pitfalls. Even though the inn is located in a busy area, it’s quiet and comfortable inside, with uniquely decorated exotic vibes. They also offer complimentary parking and laundry/dryer services, which is super convenient for those driving or needing fresh clothes after long days of touring."

"Stay was great! And location is very close to Tianmen cable. Staff was also really really helpful! Texting from the beginning to the end, arranging pickup from airport, and we were also late to checkout and they were very understanding. Highly recommend!"

"We definitely recommend this place! The hotel is romantic and offers a complete Chinese experience. We stayed for 4 nights. The owners are very kind and will help you with your day-to-day itinerary if you want to visit the famous Zhangjiajie mountains. They also offered us fresh fruit! If you don't speak Chinese, they will communicate via translation apps. The room was beautifully decorated and spacious. It had a lovely view at the garden from the balcony. Breakfast is Chinese style, simple but tasty. It is served from the rooftop with a stunning view on the Zhangjiajie mountains! There was also a possibility to use the washing machines. The hotel was just 7 minutes by car from the famous Zhangjiajie (Avatar) mountains and only a 7 minutes walk from the cosy city centre."

"Great stay, very friendly family. Location: although not super close to cable car station, its a nice quartier to walk around (restaurants, little stores, fruit stalls), theres a big stone in front of it. Room: spacious, low light, big window, no smell, good bed, clean. Ask for high floor or front building room to avoid restaurant smell from the street. They can gently help you to purchase tickets for attractions at good price. Use phone translator."

"Absolutely amazing! The location is perfect for the park (just make sure when you book your tickets to book it for the middle gate), it was a five minute walk. We travelled with two kids (a two-year-old and a four-year-old) and an 80-year-old. The staff at the hotel is extremely helpful, answering all of my numerous questions, answering the phone when I cannot understand what a taxi driver is saying (they helped me to translate everything) They are kind enough to book tickets wherever you want to go, the breakfast is delicious with an amazing view. My kids could not get enough of the swimming pool, and would definitely just go back to swim. The rooms were spacious and clean, and it was very quiet and Wonderful. 10 out of 10 We would definitely go back to this hotel in the blink of an eye."

"We (a couple in the early 20s) stayed in the hotel for 2 nights (3 days). We arrived in the morning at like 11 am and could easily check in. The staff carried our luggage to our room. Frankie invited us to a service group (via WeChat) where we could order food to eat at the very delicious restaurant, ask questions where to go when we were lost on one of our trips or just ask simple questions about the hotel. Frankie is a very nice guy with whom we had a long talk at the hotel bar about everything that came up. He speaks English well and you can really ask him anything about china or zhangjiajie he will always try to find an answer. The infinity pool is nice and it wasn’t busy at all even tho we went to the hotel during Chinese holidays. Regarding our room you can’t say anything bad about it. It gets cleaned once a day and you get small gifts which you can take with you or consume directly (such as cookies). Besides the normal activities in a hotel (like massages and transport to the airport) the hotel also offers a free transport to the west gate where you can get on one of the tours around the Yangjiajie park. (The famous elevator and avatar mountains). One thing we discovered a bit late is the tea room. There you can try selfmade tea, which is served by a very nice lady (she learned it from a very famous tea master of china). She will explain everything you need or want to know about tea and Chinese tea culture. She taught us how to write in Chinese and we had some nice talks with her on our last day. Last thing to say is that the hotel is animal friendly. ChiChi (a chihuahua Pinscher mix) greeted us very friendly when we arrived. The other dogs and the cat that live in that hotel or the street are very nice and friendly too. They don’t mind being pet but they are not searching for contact. If you’re afraid of dogs it is also very easy to avoid them. All in all we can only recommend staying in that hotel, although or maybe precisely because of the remoteness. The restaurant and bar (also karaoke), the pool, our room and the hotel itself has been perfect for our needs. Frankie is the nicest guy I’ve ever met in an hotel, and he’s available when you need him. We will definitely get back to this hotel if we’re in china again."

"Staying at this hotel was an incredible experience. Everything was extremely high-tech and made our stay very comfortable. The rooms were spacious and welcoming, with complimentary fruit and drinks provided each day. Breakfast was filling, and we were spoilt for choice. The service provided was excellent, and we were offered free taxi rides to and from Zhangjiajie Forest Park. We managed to do our laundry during our stay too, with the help of a wonderful lady, whose name is attached below. She stayed until 9pm, hours after her shift ended, helping customers use the machines and sorting laundry."

"As a Hilton Honors Gold Member and Hilton Owner, I can confidently say that my stay at the Hampton by Hilton near Tianmen Mountain was truly extraordinary. The breathtaking beauty of the surroundings, combined with the exceptional service and warm, friendly people, made the experience unforgettable. This place is a hidden gem and a must-visit destination for anyone seeking a blend of natural wonder and top-notch hospitality. I highly recommend it!"

"1. The service is good, the boss is enthusiastic, and the room was upgraded. The facilities are very new, and there is a swimming pool in the backyard. The only problem is that the mosquitoes are too strong. The air conditioning is very powerful, the bathroom has separate wet and dry areas, and a smart toilet, but the space is too small. 2. The scenery is superb, and Tianmen Cave is opposite. It is a real pleasure to sit in front of the small table for making tea and look at the Tianmen Cave 3. It is about 10 minutes' drive from Tianmen Cave Cableway, which is more suitable for self-driving tourists. Parking is available at the door. 4. The beef factory restaurant nearby is delicious. 5. The breakfast is very exquisite and tastes good. I didn't try their home-cooked dishes, but I can tell from the breakfast that they must taste good. Mind the point It's too close to the airport, with a flight every 15 minutes on average. The noise is very loud, but I don't mind it, but if you have trouble sleeping, I don't recommend it. The passage upstairs is narrow, which makes it difficult to carry large luggage"