Best Toyooka Hotels

"Beautiful accommodation, very good service, with breakfast + dinner. There is a shuttle service to various public onsen. The hotel is at the end of the city. If traveling by public transportation, it may take quite a long walk. If you drive, there is free parking. The hotel's onsen is very good, the atmosphere is beautiful and clean, suitable for relaxation."

"对不是日本人完全不友善的酒店 Not foreigner ( Western & Asian) friendly. We travelled around 70 Roykan in the last 3 years and this is the wrost service we ever had. Japanese get to seat and offered juices when they checked in while we have to stand at the front desk and no juice offered. We asked for the yukata rental (free rental) and the young staff just ignore us twice. We asked for sizes a few times then he just said it’s all here. Then when we picking the only two small sizes he grabbed and give it to the Japanese girl and ignore us or never ask us before he took it as he knows we are looking into those. Very rude. Most of ryokan will bring you to the room or assist to bring luggage or already put in the room for you. This one you do everything yourself after check in. When we get into the hotel room it’s hot as no aircon is on. Then air con is broken so we called reception. With their broken English they insisted I don’t know how to turn on the aircon which I told them the air con is broken, after 15mins on the phone showing me how to on I keep telling them to send the staff up as we are so hot in the room as it’s summer and no window open and no fan was on after moving luggage. They came up and fix the air con for 45mins then told us it’s broken and need to change room. The whole hour we were sweating but no offer of water / drinks or anything and we just stand in the room while they fixing. When they decided the room need to be changed, they asked us to wait downstairs but leave the luggage in the room so we thought they will move luggage to the new room but they did not. Staff see us so hot at lobby didn’t tell us there is free drinking machine that we can get ice juices , they just watch us hot and sweat and not saying a word. When the new room is finished, they gave us the new room key and asked us to move the luggage ourself and return the old key. No help at all and wasted 1.5 hours of our onsen time. No apologies as well. I feel like being treated like a trash. Not enjoyable at all. I paid extra for the sea view room which when they change my room they offered a slightly bigger room but my sea view was mostly blocked (in the pic )which I am not so happy. There is amenities corner at the lobby, at night after the onsen we come back and want to take the lotion as early on it was gone and they didn’t replenish, the female staff have a bad attitude and flip her eyes ask us which room we stayed, we showed her the key and she said the cream is already in the room which her broken English. There is one set in the room but those are small one time pack which we finish after we had the onsen so we want to take another one. She was rude and insist we can’t take. Her attitude was so bad seems like we are stealing. There is an amenities cornor, if you not allowing guest to take please do not have this setup. Food is okay with the buffet. Wagyu beef is nice but they is a normal standard for Japanese onsen buffet nothing too special. Overall, with the price paying compare to other roykan in Japan, this hotel have very bad service to non Japanese. There is also nothing special for this onsen. Probably best to try somewhere else."

"Love this quaint little ryokan at Kinosaki! The service is friendly although not much English is spoken there. Expect the staff to introduce you the amenities of the ryokan such as the free first-come -first-serve private onsen (there are a total of 4, but recommend the one named Hana because it's the newest and the nicest). The room itself is tiny but comfortable. There is no shower in the room, so would have to take the shower at the onsen or at the ryokan's own onsen. The room package came with kaiseki (we had the snow crab one) and it was delicious with pretty looking food. The blanket was thick and comfortable, perfect for the cold weather. There was not much view from our room."

"Absolutely loved my stay at this ryokan! The traditional Japanese room made for a truly memorable night. Room is very clean and comfortable, and the staff were so warm and accommodating. Amazingly it also included is an all-day pass to the seven public onsens and free shuttle bus (every half an hour from the ryokan). Ryokan is just a short walk from the JR station and Kinosaki itself is such a quaint, charming town, and staying here really completed the experience! Highly recommended!"

"The ryokan style rooms were a lovely touch. The inclusive dinner came with so many courses that we were absolutely stuffed every single night and the fact that a member of staff helps explain all the dishes and prepares them in front of us felt like a real lovely touch of authenticity and luxury. There are no individual bathrooms in the rooms aside from a sink and toilet but the hotel Onsen is easy to access and comfortable to use. The staff also make the bed after dinner every night and anytime we had questions for reception, they were always happy to help, especially with train station transfer and recommendations and vouchers for different restaurants in town. The hotel rooms have a great view of the mountains as it is slightly off the main road. I would definitely recommend this for couples traveling."

"Traditional Japanese hotel. We slept on foot under the softest as a cloud of blankets, ate the delicious Kaiseki-style dinner (there was even a crab! ) , went to the public onsen and a small bath at the hotel. The hotel offers a yukatu, a ghetto and 2 free tickets for visits to any of the 7 Onsens. The cities of Kinosakionsen are small, but very colorful! Hotel recommended"

"The most surprising two days and nights in the Kansai tour of Japan for eight days and seven nights. Our triple rooms are spacious and comfortable, with a good breakfast and dinner. The second floor opposite is the No. 1 Haizhong Court in the town, which is worth eating. The dinner provided by the hotel is mainly meat-based, including the entrance to the horse but the horse is a delicious and rich day. The town is small, people are less beautiful, and people are lingering. The only regret is that when we go, the cable car is closed. It will not open until June, and it will not be able to ascend. The hotel also has a bathrobe for free. The little brother at the front desk is also very cute. I really love it too!"

"The hotel is new and the staff’s service is first-rate. They left their handbags and sent them directly back to the room. It’s worthy of praise."

"A chic hotel in an old style. They give you a yukata, in which you walk around the city. All the onsen are nearby. The hotel offers other yukatas for photos. The hotel explains everything and shows on the map. The hotel itself has two VIP onsen"

"Not far from Kinosaki Station, reachable within 10 minutes, only 100m on the left side street of the city; there are various yukatas to choose from when shopping (close up + feel old and faded, the same style as some hotels (vest jacket contrasts with the gap). The shop is always old inside, and it is surprising that there is a lack of USB plugs in this era. The dinner for two nights is ordinary, with a few crab legs (not fresh enough), and the sashimi fish meat is actually ribbed, but the sashimi restaurant at the corner of the street is flat and delicious! The room is full of meat smell when eating ta tami in the treasure room, and the smell of meat is also everywhere when sleeping. I also found that Japan, especially here, also employs many foreign workers. My sister said that she has been here for 10 months from Vietnam, and she is full of smiles. There is still room for improvement."