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9.8/10
Outstanding
GGuest UserOur favourite booking throughout our entire Japan trip! This inn is a family business so you can imagine how hospitable the entire family was to us this 2D1N. Regretted not staying 1 more day as the entire village was very relaxing. Room is super clean, yukata was provided for us to visit the public baths, access to all 7 public baths provided as well. We have everything we need with this inn! There’s also a private onsen in the hotel and the host was very helpful and nice about everything. He even went out of his way to send us to & fro the Kinosakionsen station… thank you so much we had fun and enjoyed it! Will definitely stay here again. <3
GGuest UserNot far from Kinosaki Station, reachable within 10 minutes, only 100m on the left side street of the city; there are various yukatas to choose from when shopping (close up + feel old and faded, the same style as some hotels (vest jacket contrasts with the gap). The shop is always old inside, and it is surprising that there is a lack of USB plugs in this era. The dinner for two nights is ordinary, with a few crab legs (not fresh enough), and the sashimi fish meat is actually ribbed, but the sashimi restaurant at the corner of the street is flat and delicious! The room is full of meat smell when eating ta tami in the treasure room, and the smell of meat is also everywhere when sleeping. I also found that Japan, especially here, also employs many foreign workers. My sister said that she has been here for 10 months from Vietnam, and she is full of smiles. There is still room for improvement.
Ddari_snWe stayed at Onishiya Suishoen in September 2025. It was our first experience, and we were absolutely delighted!
The rooms and the ryokan itself have incredibly beautiful traditional interiors, impeccably clean, and a light, pleasant scent of incense. There's a cozy sitting area overlooking the garden, perfect for relaxing.
The food is a whole other story! We booked a room with dinner and breakfast included. The portions seemed small, but the variety of dishes meant we were completely full on both days. Kaiseki may be a bit unusual for some, but it's a unique experience. Everything is fresh, filling, and incredibly delicious.
Special thanks to the staff! We were a little worried about the language barrier, but our concerns were unfounded. The staff is incredibly friendly and always willing to help. The girl who greeted us upon arrival, although she didn't speak English very well, was incredibly sweet and gave us a clear, brief tour (using both gestures and a translator 😆). A nice touch was the Russian-language instructions.
My friend and I visited the onsen at the ryokan early in the morning, so it was practically private 👍
I definitely recommend this ryokan. The price-quality ratio is excellent, the service is impeccable, and the atmosphere is magical. I'd be thrilled to return on my next trip!
小小兔媽媽Matsuya is very quiet and very ”Japanese style” authentic hotel to stay! They operate the hotel very traditionally which is great for me - love to experience the indifference. And the meals are the superstar!!! You will never be disappointed with the quality and quantity of the food they provide! Big Big thumbs up to the chefs!!! And finally weird enough to say,the hot spring they have in the hotel is way better than the famous seven onsen people usually comes to the town to visit for! I super recommend people just go to experience hot spring in the hotel rather than bringing your belongings to try out those famous ones outside😆
JJp0616Please book this hotel if you go to Kinosaki Onsen!
The staff was really amazing. They were all super friendly and nice and always put so much effort in making our stay enjoyable. Big thanks to Kairi for explaining everything so well and always being patient with us. Also thanks to Tomoki for the great service. We loved our stay there so much we would love to come back here again when we visit Japan again! Also loved the town itsself and all the Onsen.
The hotel itsself also gives you public Onsen as well as private ones that you can book in advance. They were amazing too. The food included in our Halfboard was also amazing! Loved everything here! Garden view from our room was so relaxing and great as well!
GGuest UserOverall, a wonderful place. We highly recommend it. It was a wonderful walk from the station to the hotel, and we were greeted with the utmost courtesy, explained everything, and shown around. We were shown to our room and given instructions. We booked a traditional room with futons, and the view from the window was simply stunning. The onsen includes two hot springs, a comfortable changing area with massage chairs, a sauna, and a cold plunge pool. They give free passes to seven public baths in the village. There's a shuttle that takes you to various walking spots. The prices are reasonable. The breakfast buffet was wonderful. We were very satisfied and would love to come back!
GGuest UserРёкан расположен а пешей доступности от вокзала, можно дойти за десять минут. Удобно проходить семь онсенов, один из них совсем близко. Еще есть две приватные и две публичные бани в самой гостинице, та, что с пузырьками, интересная. Кормят вкусно, и на ужине, и на завтраке.
Важно, что есть англоговорящий персонал, гораздо легче освоиться, если не знать японского. Все были вежливы.
Ttravel-with-meWe had a fantastic stay at this Ryokan. The staff were so attentive and welcoming (Thanks to our room attendant, Suzan) We arrived a little earlier than check in but we could go up to the room and were provided with tea. The room was beautiful and the beds were prepared when we were eating dinner. We were shown how to wear the yukata and even had welly boots for the rainy weather. The food was the highlight, fresh seasonal ingredients (crab!) which was displayed like a piece of art. I wish we stayed longer, well worth the money!
田田螺姑娘在路上This riverside hotel offers ample parking. The rooms are very spacious, and the lobby provides complimentary coffee and alcoholic beverages. There are both indoor and outdoor hot springs, with a full range of bathing amenities. The buffet breakfast and dinner offer a wide variety of options, and the dinner, especially the seafood, was of a slightly higher quality, though the breakfast felt a bit perfunctory. Guests can enjoy free access to the Kinosaki public bathhouse, and the hotel provides complimentary baskets, yukata robes, wooden clogs, and umbrellas. The service was warm and attentive; I was very satisfied.
GGuest UserI stayed here for one night with my husband and our 9-year-old daughter, and we loved our visit. The hotel was accommodating and allowed us to store our luggage as we arrived early. Our room was very clean, the staff were attentive, and we could tell they wanted us to have a nice stay. The location was perfect - set back on a quiet street but right in the middle of all the onsens and shopping. We opted for the crab dinner, and it was an absolute feast. We ate for hours and still couldn't finish everything. They asked if we wanted to keep it for breakfast (which, of course, we did), so they served it in the morning along with the breakfast they planned. It was wonderful. They have a small onsen in the building, which was nice because the three of us could enjoy one bath together before going to the gender-separated onsens in town. I highly recommend staying here for a lovely and authentic Japanese experience.
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