Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJul 8, 2024|Japanese-Style Standard Room
Guest User
Nice, modern and new hotel in Kinosaki onsen with great hospitality from the hotel owner and his staff. I was welcomed by the owner at the door when I arrived, and they even prepared a beautiful greeting card on my arrival. Welcome drink was provided and the owner recommended good restaurants and provided the USP of each onsen in Kinosaki. The room is spacious, clean and new! I especially like the Japanese style of the hotel. Yutaka and 1-day onsen pass were provided for my stay. As the next day I had to move to another hotel, the owner very kindly helped me to transport my luggage to another hotel near the JR station.
Overall, excellent stay, excellent people and excellent breakfast! :)
Would love to visit Kinosaki onsen again and stay with Utsuroi Tsuchiya.
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Price per night from:QAR 388
Posted onApr 20, 2026
Guest User
This was the best place we stayed at by far! The staff were incredibly welcoming, making it a truly unique experience for tourists.
They even picked us up from the train station in a shuttle bus and took us directly to the hotel. They provided us with yukata robes and explained everything thoroughly (the staff spoke excellent English). Although you can wear your own clothes, the overall atmosphere really encourages you to change into the yukata and immerse yourself in the Japanese spirit.
The room itself was beautiful, decorated in a traditional Japanese style, as were the hallways, which featured small wooden statues and calligraphic scrolls. Soft music played subtly in the corridors, and a pleasant, non-intrusive incense aroma filled the air. It was absolutely delightful!
And finally, the food: we opted for both dinner and breakfast, and the spread was incredible! Everything was delicious and beautifully presented, with generous portions – anyone would be satisfied. They even served delicacies like snow crab and premium meats.
We definitely hope to come back here again!
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Price per night from:QAR 459
Posted onFeb 1, 2026|Quadruple Room With Shower
Guest UserWe had an absolutely wonderful stay at this hotel. From the moment we arrived, everything about the check-in experience was smooth and professional.
Special thanks to Hiro, who assisted us during check-in. He was extremely professional, spoke excellent English, and gave us a very clear and thorough explanation about the hotel facilities and our room. His service made us feel very welcome and comfortable right away.
The room was beautiful, clean, and well prepared, and all the facilities were exactly as described. Honestly, everything about this hotel - from the service to the atmosphere - was close to perfect.
This was one of the best hotel check-in experiences we've had. We would definitely stay here again and highly recommend this hotel to others.
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Price per night from:QAR 592
Posted onAug 9, 2025
텐도 아리스
장점:기노사키 마을의 딱 중간 부분이라 이동하기 좋은 편, 온천이 남 녀 하루마다 교대로 위치가 달라져서 총 두개 스타일의 온천을 즐길 수 있음, 직원분들 친절함, 깨끗함,
단점:방 마다 다르지만 운 없다면 주방 바로 앞 배정인데 조금 소리가 들릴 수도.. 말고는 특별히 단점은 없는 편
굳이 찾는다 해도 로비 휴식 공간이 큰 편은 아닌 것..?
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Price per night from:QAR 527
Posted onMay 23, 2025
Anonymous User对不是日本人完全不友善的酒店
Not foreigner ( Western & Asian) friendly. We travelled around 70 Roykan in the last 3 years and this is the wrost service we ever had. Japanese get to seat and offered juices when they checked in while we have to stand at the front desk and no juice offered. We asked for the yukata rental (free rental) and the young staff just ignore us twice. We asked for sizes a few times then he just said it’s all here. Then when we picking the only two small sizes he grabbed and give it to the Japanese girl and ignore us or never ask us before he took it as he knows we are looking into those. Very rude.
Most of ryokan will bring you to the room or assist to bring luggage or already put in the room for you. This one you do everything yourself after check in.
When we get into the hotel room it’s hot as no aircon is on. Then air con is broken so we called reception. With their broken English they insisted I don’t know how to turn on the aircon which I told them the air con is broken, after 15mins on the phone showing me how to on I keep telling them to send the staff up as we are so hot in the room as it’s summer and no window open and no fan was on after moving luggage. They came up and fix the air con for 45mins then told us it’s broken and need to change room. The whole hour we were sweating but no offer of water / drinks or anything and we just stand in the room while they fixing. When they decided the room need to be changed, they asked us to wait downstairs but leave the luggage in the room so we thought they will move luggage to the new room but they did not. Staff see us so hot at lobby didn’t tell us there is free drinking machine that we can get ice juices , they just watch us hot and sweat and not saying a word. When the new room is finished, they gave us the new room key and asked us to move the luggage ourself and return the old key. No help at all and wasted 1.5 hours of our onsen time. No apologies as well. I feel like being treated like a trash. Not enjoyable at all.
I paid extra for the sea view room which when they change my room they offered a slightly bigger room but my sea view was mostly blocked (in the pic )which I am not so happy.
There is amenities corner at the lobby, at night after the onsen we come back and want to take the lotion as early on it was gone and they didn’t replenish, the female staff have a bad attitude and flip her eyes ask us which room we stayed, we showed her the key and she said the cream is already in the room which her broken English. There is one set in the room but those are small one time pack which we finish after we had the onsen so we want to take another one. She was rude and insist we can’t take. Her attitude was so bad seems like we are stealing. There is an amenities cornor, if you not allowing guest to take please do not have this setup.
Food is okay with the buffet. Wagyu beef is nice but they is a normal standard for Japanese onsen buffet nothing too special.
Overall, with the price paying compare to other roykan in Japan, this hotel have very bad service to non Japanese. There is also nothing special for this onsen. Probably best to try somewhere else.
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Price per night from:QAR 944
Posted onOct 23, 2024
Daria Gr
We stayed at the hotel in October 2024. We took two rooms for two.
Pros:
1. Magnificent rooms in the style of a classic ryokan: everything is very beautiful, authentic, lots of small details, notes and tips for guests, interesting trinkets in the room. We had beds, not futons, but this is not a minus - the beds are very comfortable. The view from the room (3rd floor) is of the mountains. The cleanliness is perfect, the room has everything that should be in a classic ryokan room: from tatami to a low table for relaxing.
2. Incomparable kaiseki dinner. Excellent sukiyaki breakfast (you cook it yourself).
3. The most beautiful interiors of the hotel, it is interesting to walk around it, exploring it from the inside. The hotel is beautiful from the outside too.
4. You can smoke in the rooms (we did not do this, and the rooms are not smoked at all). There is a smoking room at the entrance to the hotel.
5. Wonderful staff. All requests and complaints are satisfied within minutes. They speak English poorly, but it's not a problem, we communicated through a translator. The guys are cool, cheerful. Quick check-in, a bunch of reminders about where and when to come / what and how to do correctly.
6. There is a private onsen (we did not use it).
7. They give a free pass to 7 public onsen. They give discounts on souvenirs.
8. They give excellent yukatas for onsen, for women - they will give beautiful ones, the choice is huge.
Nuances:
1. The only downside of the hotel is the distance from the center of Kinosaki (15-20 minutes walk through not very beautiful places). But! There is a free transfer from the hotel to the city center, plus there is a transfer station-hotel-station. And the walk from the hotel to the center of Kinosaki did not bother us much.
2. This is not a business hotel, so there is no washing machine, iron or shower in the room. The shower (and in fact - onsen) is shared on the minus first floor - separate for men and women.
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Price per night from:QAR 738
Posted onApr 30, 2026
Dmitrii_Kornet7
This hotel is wonderfully located in a quiet and secluded spot. The staff are friendly and helpful with everything.
We had a room with a garden view, a waterfall, and direct access to the garden. Special thanks for that!
Regarding the food: If you choose breakfast and dinner, note that dinner service is 2 hours long, and breakfast is 1 hour. Keep this in mind when planning your day. The meals are served in classic Japanese style at the hotel restaurant. Food is served in courses, and everything is fresh and delicious. There's a lot of food – in fact, it was almost too much for me. Dinner, especially, offers an enormous amount of food: fish, crab, appetizers, and so on.
The hotel staff, particularly Kunvar Niruta from Nepal, assisted us with everything, including explaining how to properly eat the various dishes.
For the onsens: there are private baths with fruits and flowers, which can be booked once a day for 40 minutes. There are also other private baths with unlimited usage time, and public baths available.
The hotel also provides a shuttle bus to the station.
Everything about the hotel is good: it's beautiful, cozy, interesting, and authentic. The only minor inconvenience was the short faucet in the bathroom sink, which was quite awkward. Otherwise, everything was excellent.
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Price per night from:QAR 720
Posted onJun 3, 2024
いおちゃん
It was very convenient as it was adjacent to Kinosaki Marine World. The room felt old, but the view of the ocean from the window was beautiful.
The large public bath was also clean and we enjoyed it. However, we were a little disappointed that both the bath towels in the room and those in the large public bath had a slight smell, like they had been dried in the shade.
The breakfast selection was extensive and the staff were very friendly, so we enjoyed our two days here.
We would like to try a different room next time!
Thank you for your hospitality.
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Price per night from:QAR 695
Posted onMay 21, 2026
Guest UserEnjoyed our stay and experiencing our first onsen and kaiseki!
They provided us with yukatas and passes to access the public baths, also had 3 private onsens on site.
Friendly staff, lots of food included in the dinner and breakfast which they serve in your room and set up/pack up your bedding, with option for continental breakfast on our 2nd day instead of japanese style.
Quiet, clean and futon bed was surprisingly comfortable.
It’s about 8min walk from the train station which was fine for us but there’s a bus shuttle option right outside the station, and the hotel also offer bag drop off for a small fee when you leave so you don’t need to carry them.
It’s close to the ropeway that you can ride up for nice views. Also right near the best public onsen in our opinion. (Be sure to check the onsen hours we missed out on one and note 2 are currently closed for renovations).
A few things worth noting - breakfast is served early, you can pick 8 or 8.30am. If you are sensitive to light, it’s not completely dark when sleeping, sun comes through the windows as it has the traditional paper screen style. Also there in not a shower in your room, you need to use the onsen showers (either the private ones on site which you can’t book so can’t guarantee availability but both times we wanted to use them we were able to, or at the public onsens.)
Overall we would recommend staying here to treat yourself to some peaceful rest and relaxation.
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Price per night from:QAR 1,057
Posted onOct 22, 2025|[Japanese Room] [Non-Smoking]
Kangfushishuijing- Leona
The location is superb, nestled in an alley next to Jizo-yu (a traditional Japanese bath), quiet and away from the main street, so there's no noise from passing cars or the clatter of wooden clogs.
Check-in is at 4 PM. Arriving early might mean no one's there; just leave your luggage at the door and wander around. There are security cameras everywhere, so it's very safe.
Rooms vary in size; your assigned room is entirely based on luck. But rest assured, each room has its own unique character, very Japanese, with fragrant tatami mats and thoughtful touches.
For one night's stay, each person receives two bath passes, so plan accordingly: one in the afternoon, one in the guesthouse's private bath in the evening, and one in the public bath at 7 AM the next day, then you can leave.
The meals were surprisingly delicious, all Japanese home-style dishes. We were lucky enough to get snow crab, which we loved.
The only inconvenience was communication. None of the staff at this family-run guesthouse spoke English, and even translation software wasn't accurate. Basically, they spoke their Japanese, I spoke my English, and my friend spoke Chinese—a three-way conversation! However, the owners were very welcoming.
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Price per night from:QAR 391