Find 5-Star Hotels in Bentong

Hotel location was amazing, with bridge connecting to both genting skyworld and chin swee temple. The room was clean and has kitchen facilities, convenient access too with a new mall downstairs. Will definitely book this hotel again next time if visiting genting again :)

We stayed in this unit with a friend's family. The owner was super friendly and responded quickly to our inquiries. The 3-bedroom unit was perfect for children to play together while parents enjoyed a relaxing drink. The mall downstairs offered a great dining option, however, breakfast options are limited and can get crowded, so we recommend bringing your own.

We still rated 5 stars as our stay was great overall. Just wanted to let you know that even though the ”DO NOT DISTRUB” sign was on, my friend saw staff and the manager opening her door room. Nothing was missing. The air conditioner also couldn't be adjusted, but everything else was fine.

The hotel service was good, and the facilities were complete. The breakfast selection was limited and the taste was average. The hotel is connected to Wintown, which is very convenient. The room was spacious and very comfortable. Although the view was open, it was often foggy and unclear.

I requested a high-level room with a Genting or mountain view through the app, but I ended up with a building view. I arrived early at 12 PM to request again at the reception, but they said I couldn't check in until 2:30 PM at the earliest. So I walked around, and when I came back at 2 PM, people were already lining up to check in. When it was my turn, I got a room on level 43 with a building view. I couldn't even pay extra to change rooms. I'm definitely not coming back to Wyndham. I paid 1k for 3 days and 2 nights. It would be better to go to the homestay next to Wyndham, which costs just over 400 for 3 days and 2 nights and at least I wouldn't be as disappointed with this kind of view. The service was also slow. I requested an iron and board from room service at 6:30 AM and only got it after 8 AM, and that was after calling 4-5 times.

We had a very unpleasant experience at this hotel despite it being new. From the moment we arrived, there was a strong drainage smell in the lobby, which was already off-putting. Check-in was extremely slow and disorganized. Even though we were the only guests checking in at the time, it took more than 30 minutes just to receive our room key. When we finally entered the room, we were surprised to find that it was not the room type we had booked. We had to call reservations ourselves to seek clarification, but no proper follow-up was given. When we returned to the reception, the staff seemed unaware of the issue. After further checking, we were informed that the room we had booked was no longer available. This was very disappointing, especially since we had already paid in advance. It is unacceptable that a confirmed booking was not honored, and even more concerning that staff were instructed not to disclose the real reason. Eventually, they offered us a different themed room, but by then we were already exhausted from waiting and dealing with the situation. We accepted it just to move on, but the experience completely ruined what was meant to be a birthday surprise for our daughter, for which we had specifically paid extra. To make matters worse, the bathroom had a strong drainage smell that was very difficult to tolerate. Although the room itself was clean, the odor made the stay uncomfortable, and we were simply waiting to check out. Facilities were generally okay, and the buffet breakfast had a good variety. However, the food was quite tasteless. Overall, this was a very disappointing stay,

The environment for the room is very nice and there is a nice view outside. And also they do have wine glasses in the room and me and my husband can have wine time during the jacuzzi. During morning time you can see the nice view and be able to see the temple. There is also a linked bridge to the outdoor theme park and enjoy our time there. There is also a gym room and indoor swimming pool downstairs. Next time I will bring my family to come and stay here again.

This is my 2nd time book this suite. The suite is minimalist concept. But all the essentials equipment was completed fullfilled. Suite was clean and tidy. Staff was friendly. Will follow up for check in and checkout even thought is self check in and check out. This locations was Convinient with nearby or walk distance with restaurant and mart ( Kk mart, 7 eleven, 99 speed mart) nearby also have starrbucks and Family mart. Is a very chill suite for me....air was fresh and strong windy. Suitable for staycation relaxing and family time. Will book again for this suite when holiday. Price was reasonable even is during holiday.

The room was ok, but overall cleanliness was not good. There were many cigarette remnants and bread crumbs near the window. The service provider by the number of 0126739878 is not professional and not responsive. I was having issue of getting the key card and locating the mail box, and i try to call the number, but the operator refuse to take my call for 8 times. It was frustrating when u couldn't get the check in process done and the operator refuse to take my call. i will not book through this operator anymore

First time staying at this area, wouldn't highly recommend as getting cab is hard, unless you are driving. Overall apartment is decent, good for short stay.