Bentong Hotels with Bars

We stayed in this unit with a friend's family. The owner was super friendly and responded quickly to our inquiries. The 3-bedroom unit was perfect for children to play together while parents enjoyed a relaxing drink. The mall downstairs offered a great dining option, however, breakfast options are limited and can get crowded, so we recommend bringing your own.

We had a very unpleasant experience at this hotel despite it being new. From the moment we arrived, there was a strong drainage smell in the lobby, which was already off-putting. Check-in was extremely slow and disorganized. Even though we were the only guests checking in at the time, it took more than 30 minutes just to receive our room key. When we finally entered the room, we were surprised to find that it was not the room type we had booked. We had to call reservations ourselves to seek clarification, but no proper follow-up was given. When we returned to the reception, the staff seemed unaware of the issue. After further checking, we were informed that the room we had booked was no longer available. This was very disappointing, especially since we had already paid in advance. It is unacceptable that a confirmed booking was not honored, and even more concerning that staff were instructed not to disclose the real reason. Eventually, they offered us a different themed room, but by then we were already exhausted from waiting and dealing with the situation. We accepted it just to move on, but the experience completely ruined what was meant to be a birthday surprise for our daughter, for which we had specifically paid extra. To make matters worse, the bathroom had a strong drainage smell that was very difficult to tolerate. Although the room itself was clean, the odor made the stay uncomfortable, and we were simply waiting to check out. Facilities were generally okay, and the buffet breakfast had a good variety. However, the food was quite tasteless. Overall, this was a very disappointing stay,

The hotel is very close to SKYWORLD so location wise, it is very convenient. Rooms are decently clean. The only downside is that the wall hairdryer in the washroom of the master bed room is broken and that there is no hairdryer provided in the public toilet to be used by the guests of the second room. The heater can sometimes shut down automatically in the middle of shower.

The apartment was just right for our group of six women, with two King Size beds and one single room. There were also two additional single mattresses that could be laid on the floor if needed, accommodating two more people. All the facilities in the house were great, but there was nowhere to hang things except inside the wardrobe. We had to drape wet towels or clothes over furniture in the living room or on chairs outside. I'd suggest adding a clothes rack in the bathroom – it's really inconvenient without one! 😅