Bentong Hotels with Airport Shuttle

Very good experience for me and its my first time visit to Berjaya Hill. Also was my first time attended garden wedding in my life. Highly recommended to my friends for this accommodation😍 Excellent service for overall.

Our recent stay at First world hotel in Genting Highlands was absolutely fantastic! The hotel was impeccably clean, and the rooms were spacious and comfortable. The staff were incredibly friendly and helpful, making our entire experience feel welcoming and relaxed.

It was a quick getaway before starts working..not my first time here in windmill and booking under maple home..easy to check in and check out..parking card access provided..everything was smooth..only that there's only one mirror in the house..that's only in the toilet..appreciate if you could add one mirror at the hall or in the room..will definitely come back some time soon..

The comfort of the room is good, but it is very difficult to find the hotel from the mall. The signs are quite unclear. When checking in, the counter charged an extra RM10, which was said to be tax, which made us feel very strange because there were no other hotels when we checked in. We were notified later. We made a mistake and it was returned to us. The waiter was not clear about the procedure.

We stayed in this hotel for three nights. On the first night I noticed that the toilet was plugged. The repairs were not much improved. The room was changed the next morning. The toilet was fine, but the bathroom shower was very slow. The room we checked in was a bit different from the photo we made when booking on trip.com

The check-in process was frustrating and poorly managed. While the email mentioned the check-in location at Windmill and the stay location at Geo38, the information was not clearly highlighted. This caused confusion, leading me to queue for 20 minutes at the wrong counter (Maplehome at Geo38). Attempts to contact Flash Suites’ hotline went unanswered, adding to the inconvenience. Once I arrived at Windmill, I had to queue another 30 minutes due to the staff’s lack of experience in handling and explaining the check-in process. The unit itself had both pros and cons. It was clean and well-equipped with towels, showering tools, a water boiler, microwave, and cooking equipment. However, the unit lacked a balcony, limiting the enjoyment of the fresh weather outside. The toilet sink was clogged, causing water to drain very slowly, which was inconvenient. Additionally, the parking arrangement was inconvenient, as the parking space was on the highest floor, requiring multiple rounds to reach it. Unfortunately, the unit also lacked a nice view. The provided TV box was functional, but most apps required subscriptions (like Netflix), so I could only use YouTube. On a positive note, the apartment was quiet at night, and amenities like the gym and swimming pool were available. However, scanning the access card to use the lift was difficult and needs improvement. Overall, while the unit’s cleanliness and amenities were satisfactory, the disorganized check-in process, clogged sink, and other inconveniences made the experience less enjoyable. Improvements in communication and facilities would make a big difference.

Hotel is at good location. Overall is good. Not so clean. Weather is cold.

No bathroom set available, others are ok If you want to book, please prepare your bathroom set Clean room, no wifi, good atmosphere Perfect for a vacation there Downstairs there is a morning buffet, an afternoon buffet, and a night buffet There is also a swimming pool for children and adults Parking space available