Featured facilities: Hot springs, Executive lounge, Spa
Amazing
1267 reviews
9.7/10
1 night
From SGD 204
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9.7/10
Amazing
JJiaoxilaoshiThis is by far the best onsen hotel I've ever stayed in! It's located around Jozankei town, with a shuttle bus service from Sapporo, making it very private and quiet. The room is spacious enough, and the private onsen is excellent – my skin felt so smooth after a soak. The bedding was comfortable, and the pillows were quite high-tech. The floor-to-ceiling windows offered a healing view of the snowy landscape, and if you're lucky, you might even spot a raccoon! The service was top-notch, patient and enthusiastic. I have to rave about the food at this hotel; the Italian dinner was incredible, every dish was superb, using seasonal local ingredients and beautifully presented. After dinner, you can even take some rice balls, desserts, and drinks back to your room. The hotel has a smoking room and vending machines, so you don't have to worry about going hungry. I'd love to come back again in the summer if I get the chance.
AAnonymous UserI had a wonderful stay at Sapporo Stream Hotel from 11–18 April, in a Superior+ room, and it exceeded my expectations.
The room was modern, spotless, and well designed, with ample space to relax after a day of exploring Sapporo. The highlight was definitely the bed and mattress—I slept incredibly well every night, better than at home. The room was also quiet, comfortable, and thoughtfully equipped, including a large-sized Panasonic air purifier/humidifier, which was especially helpful in the dry weather.
The hotel location is unbeatable—subway is direct access from the basement, connected to Cocono Susukino shopping mall, and within walking distance of Ramen Alley, Ichiran, EDW pancakes, famous soup curry spots, and Nijo Market. It made getting around and dining out extremely convenient.
I stayed for 8 days and really appreciated the daily housekeeping (not always common in Japan). There are washer-dryer on Level 8 (4 in total). A tip: avoid doing laundry at night as it gets busy—afternoons are much quieter. Using the time to shop or grab lunch nearby works perfectly. Also, don't overfill the machine; slightly more than half full works best and helps clothes dry more efficiently.
Overall, everything felt well-organised and guest-focused, making the stay very comfortable and stress-free. I would absolutely recommend Sapporo Stream Hotel and would happily stay here again on my next visit.
Hotel near Susukino, Sapporo 91.7% of visitors choose this area
Price per night from:SGD 96
9.4/10
Amazing
GGuest UserThe hotel is short distance away from the major sightseeing spots at jozankei, but still walkable distance. That allows a tranquil and relaxing environment which you can truly enjoy the stay and immerse yourself into the nature. The resort is beautiful and room is super spacious. The buffet is wonderful. All the food are very fresh which make you feel very healthy. The onsen are nice. However, I found the temperature of outdoor bath too high. I feel recharged after the stay, both physically and mentally.
GGuest UserThe room was decent, no bathtub but the hotel has a public bath, which is standard for a business hotel. It's near Nakajima-Koen subway station, just across the street. A heads-up for everyone, it's in Nakajima Park, so if you're not near Susukino or Odori, it's a bit of a walk. It's not out of the way, but you do have to walk. Sapporo's subway isn't as frequent as Tokyo's, so sometimes walking might get you there just as fast. It's quite a hassle to drag luggage and parents through the snow when you can't use the underground walkway.
GGuest UserThis onsen hotel is definitely worth the price. The environment and hygiene are excellent, and the room layout is fantastic. The yukata was the most comfortable I wore during my Hokkaido trip. The service was absolutely superb, especially the proprietress at the Kaiseki restaurant, Shoan. She was incredibly elegant and generous, giving us an authentic and meticulous Japanese service experience. The private onsen with a fee had average views. The outdoor public onsen was closed on the day of my stay due to cold weather. The indoor onsen, for a hotel of this price point, was quite ordinary. Therefore, I wasn't entirely satisfied with the onsen experience. All in all, while it might not be exceptionally surprising, this is a hotel that's well worth its price.
ZZhi鿏For its price point, the environment is mainly good for taking photos. The hotel itself isn't very large, just average. There are a lot of Koreans, so if you're just looking to snap some pictures, it's fine. But if you're coming for a relaxing vacation, I'd seriously reconsider.
Now, about the service—I've stayed in many hotels at a similar price, and none have given me an experience like this... We arrived around 1 PM, and upon entering, we wanted to ask if we could leave our luggage while we went out for lunch. Before I could even finish my sentence, a male staff member blurted out in English: ”Go outside.” We were completely stunned, not understanding at all what he wanted. If they didn't want us to wait in the lobby, that's one thing, but to just blurt out something like that with a straight face, without any explanation, I truly don't understand what that staff member was thinking. When we left, it was the same male staff member. We were putting on our shoes by the door, and he took away the shoehorn that was right beside us, as if he didn't see we were about to use it. It was absolutely shocking.
The other staff members were also just average, even cold. But after that initial 'thunderclap' of an incident, everything else seemed minor. 🫡
In short, if you don't want to get annoyed, do not come to this hotel. Forget hotels at the same price point; I haven't encountered service like this at any normal hotel.
AAnonymous UserThe hotel is located between New Chitose Airport and Sapporo city center. It takes about half an hour to reach Sapporo. If you're looking to shop, staying in Sapporo is more convenient. However, this hotel is a good option if you have an early flight the next day. The room had a very strong disinfectant smell; I suggest the hotel improves its ventilation.
XXiaocaosxFacilities: The facilities are comprehensive, quiet, and clean. However, as others have mentioned, the bathroom is a bit dated. The bathtub creaks when you step into it, and there's a noticeable layer of dust on the ventilation fan when showering.
Cleanliness: It's clean and hygienic. If you put the magnetic 'please clean' sign on the door in the morning, they'll clean it. If you forget, they'll still hang fresh towels and toothbrushes on the door.
Location: The garden view room faces Odori Park, with a large window offering beautiful views. It's very quiet at night, and the convenience store downstairs is great for snacks, late-night meals, and breakfast. However, it is quite a walk from the subway station; the closest exit is Odori Station Exit 1, about 200-300 meters away.
Service: The service was satisfying, and all the staff were very polite. Upon check-in, I was pleasantly surprised to find 8 bottles of natural water on the table, contrary to some reviews that mentioned no bottled water. This made the experience even better.
Exclusive Guest Lounge: From 3 PM to 9 PM daily, you can use your room card to access the lounge on the first floor for a self-service afternoon tea. They offer classic items like Jaga Pokkuru (Potato Fri Brothers), Rokkatei, Royce, as well as hot beverages like coffee and cold drinks like oolong tea and orange juice. Highly recommended!
Hotel near odori park Surrounding, Sapporo 8.3% of visitors choose this area
Price per night from:SGD 52
8.9/10
Very Good
SShiina_hFacilities: A bit old, as it's been around for over a decade, but still very refined and tidy, with a feel of a fading noble. The hotel has pretty complete amenities; the only downside is the lack of a laundry room. You have to walk a bit to find a paid laundromat outside (perhaps because they figure only winter visitors come to Hokkaido, and you barely need a shower in winter, right? (laughs)).
Hygiene: Very clean, fitting for a five-star hotel's positioning and price point.
Environment: Located next to Nakajima Park. From my room, I could see the vast white snow of Nakajima Park below. It's a bit far from the city center (around 800m), but very quiet at night. You can take the JR or walk to the city center, and the experience is still very good.
Service: Standard five-star hotel service; all expected services are well provided.
XXiaoboIf you're a Chinese tourist, don't set your expectations too high – it's just a basic hostel. Expect the lower floors to be equivalent to a 170-250 RMB standard in China, and even a 'premium' room shouldn't cost more than 400 RMB. The hallways are so narrow only one person can pass at a time, and there's no wardrobe in the room; clothes have to be hung on the hallway wall. You can't even lay your suitcase flat on the floor! I've never stayed in such a terrible room, and the pricing is incredibly unstable. I booked it for just over 1000 RMB, but after checking in, I found the price had dropped by more than 300 RMB. If you don't check the prices carefully, you'll get ripped off... Luckily, Trip.com customer service was great and refunded the difference! This hotel has no redeeming qualities. Although it's close to the subway station, there are definitely more cost-effective hotels nearby, all within walking distance.