Find5-Star Hotels in Wanning

"The resort is really beautiful, and because the compound is big, you don’t feel like there’s a lot of people. One drawback is if you’re flying to Sanya airport you need to take a 1.5 hour taxi ride to the resort. What’s worse is the route going from hotel back to airport is blocked because of roadworks which means we had to find alternative transportation otherwise it would take double the time. I wish the hotel had mentioned this when we booked, it really inconvenience us a lot as we were travelling with family. I only realised this the day before leaving the hotel and only then I decided to change to high speed rail. Overall if I ever come back to Sanya, I would come back to this resort, but maybe without kids the next time!"

"I recently had the pleasure of staying at Grand Hyatt Shenzhou Peninsula and was truly impressed by the level of service and professionalism demonstrated by the entire team. My experience, especially during the latter part of my stay, exceeded all expectations and deserves recognition. From the moment I raised concerns, the Front Desk Director, Sue, and General Manager, Terence Ng, personally intervened to ensure that all issues were addressed promptly and with the utmost respect. Their dedication to resolving guest feedback and commitment to excellence is truly commendable. I was also touched by the extra efforts they made, such as personally delivering breakfast to my room—a gesture that went far beyond my expectations and made me feel genuinely valued as a guest. Additionally, I want to highlight the exceptional service provided by Yvette, the Manager of the Lakeside Restaurant. Her attentiveness and warm demeanor during my dining experiences added a personal touch that made my stay even more memorable. The professionalism, care, and thoughtfulness shown by these individuals reflect the highest standards of the Grand Hyatt brand. My stay, which began with some challenges, turned into a remarkable and unforgettable experience thanks to the dedication of these outstanding team members. I wholeheartedly recommend Grand Hyatt Shenzhou Peninsula to anyone seeking a luxurious and guest-focused experience. The team’s commitment to excellence is truly inspiring, and I look forward to returning in the future."

"The stay at the 4points by Sheraton Shenzhou Peninsula was very enjoyable. From Sanya Airport we took the HSR to Shenzhou station and ordered a Didi there to take us to the hotel (~20min). Apparently there is also an Airport shuttle service by the hotel but to my knowledge it isnt free and only goes 2 times a day. Anyways, once there, the check in was quick and convenient. The walk to the room at the east end was quite long (big hotel). The room was quite big, clean and had all necessary equipment, but it is noticeable that everything has come to an age or appeared to be worn out a little. Also the bathroom always smelled a bit „smokey“ and there was also an noticeable smell from the toilet drainage. All in all the room was still satisfying yet it comes at a quite expensive price where you could expect better. The breakfast had many meal choices, but nothing that was over the top. Especially the very limited fruit offer on a tropical island like Hainan was disappointing. For a Trip-5 Star-hotel at this price point it could do better. The outside facilities of the hotel were very nice and relatively well maintained. The big pool was a highlight. Also its location directly at the sea with a big beautiful beach is nice. But yet again the downside is you are not allowed to swim in the sea. Yet always someone was trying to sell some surfing courses, jetski ride or other activities. I understand the safety concern, but as an experienced swimmer with lifeguard training it was a bit ridiculous. Still having a long sunset walk at the beach is amazing. For having dinner, there are a few decent choices in the 1km footwalk vicinity. Some restaurant areas can be reached by walking down the beach. My favorite though was the „Corona-Bar“ directly in front of the hotel, which serves semi-authentic Mexican dishes and nice cocktails. It comes at a higher price point, but if you make the correct food choices it is very delicious. Check out was also quick and comfortable and to summarize, we had an enjoyable stay. I only think for the price you pay there is still some space for little improvements by the hotel."

"The hotel is amazing! The beautiful green territory, nice view from the balcony on the mountains, an amazing sunset! The breakfast was varies and delicious. Staff was really helpful! The gym is well equipped! I like to staying here too much! The place I’d like to return definitely!"

"The hotel room is clean, views are superb, the facilities are sufficient for the guests. We had a comfortable stay, assisted by a hotel staff - Luna. She is very helpful and always check on us if we have any needs. Thanks to Luna who are so accommodate to our request, she also upgraded our room. Will come back and stay again !!"

"English: I want to express my heartfelt gratitude to Ms. Zhou Ling from the Guest Room Center at Wanning Guest Hotel. After we checked out, we realized that we had left something behind. Ms. Zhou went above and beyond to help us retrieve it and personally arranged for it to be delivered to us, even though we were already in another city in Hainan. Her professionalism, kindness, and dedication to guest satisfaction truly impressed us. Thank you, Ms. Zhou, for your outstanding service! Chinese (中文): 我要对万宁迎宾馆客房中心的周玲女士表示由衷的感谢！我们退房后才发现遗落了物品，周女士不仅积极帮忙寻找，还亲自安排快递送到我们所在的海南另一座城市。她的专业精神、热心帮助和对客人满意度的高度负责精神让我们深受感动。周女士，感谢您卓越的服务！"

"Glad I booked this room. The easy pool access was the highlight. We felt like we got a villa for a cheap price. The room and the pool were very clean. The service could have been better though. Like the afternoon tea at the lobby. We requested it to be delivered in the room but it was not allowed so we need to get it at the lobby. Second was the room service. There were many dishes that were not available in the menu and the staff made a mistake twice with our order. It took us an hour or so before we can finally eat our dinner. Overall, we would still want to stay here again."

"An impeccable perfect stay experience five-star praise dedicated to Wanning Chaolin Songyuan Hotel. The environment is elegant, in the natural oxygen bar, the poem and the distance, the environment is a must. We stayed in a sea view room. The garden design inside the hotel is also very ingenious. One step at a time, whether it is a walk in the garden path in the morning or a small seat on the beach bench in the evening, you can feel a kind of ultimate tranquility and comfort. Away from the hustle and bustle of the city, it really did ”avoid the world and not leave the world”. The sanitation is spotless and clean, and the ultimate sense of peace of mind. As a passenger who has a ”cleanliness” requirement for sanitary conditions, this hotel gave me a huge surprise. The first impression of entering the room is that ”it's no problem to walk barefoot.” Whether it is the floor, the tabletop, the glass, the remote control, the switch, the subtleties, are wiped clean, without any dust and water stains. This ubiquitous cleanliness reflects the hotel's strict management standards and high responsibility for the health of guests. Complete facilities, quality and details coexist, to meet all-round needs, pay more attention to quality and experience, smart curtains, Bluetooth speakers, minibar and other modern facilities are all available, the details are thoughtful. The hotel activities are arranged reasonably, the content is rich and interesting, and the farewell to the boring time is not perfunctory, but the experience of the hotel is really designed with heart. During our stay, we experienced the hotel's sea-catching activities, fireworks, handmade shell photo frames and handmade refreshing activities, so that our every day is full and happy. In terms of service, the warmth beyond expectations, the feeling of being at home, and finally and most important point, is the service of the hotel. Every employee here is well-trained, enthusiastic and measured. From the warm smiles and agile luggage service at the door when you get off the bus, to the efficient and professional check-in at the front desk; from the friendly greetings of the room attendants every day, to the restaurant staff who can remember the guests’ beverage preferences...all these details converge into a warmth of “home.” Once we casually asked how to get to a nearby attraction, the front desk staff not only informed in detail, but also shared Wanning's play guide and map, and reminded us to go to the best light in the evening. This heartfelt and proactive service for customers is the most precious treasure of this hotel. We are already eager to plan the next return! Unreservedly recommend it to all friends who pursue high-quality travel experiences!"

"I hesitated for a long time before booking a room. After comparing many options, I chose Huazhushe. After staying for two days, I felt that it was worth the money. First of all, the villa area where the hotel is located is very beautiful. You can take pictures at will. It is only a five-minute walk from the beach. There are few tourists on the beach, and it is quiet and comfortable. Secondly, the room area is really large, with complete supporting facilities, kitchen appliances, and shower facilities indoors and outdoors. In particular, the water in the swimming pool is very clean, which is especially suitable for a family trip. You will not be bored staying in the hotel for a day. Finally, it is particularly commendable that the store manager Li Wang has a very considerate service. After checking in, various needs can be responded to and solved in time. It was too late to go back to the hotel, and a shuttle bus was driven to pick us up back to the room at more than 1 o'clock in the morning. In short, the experience of this stay was quite pleasant!"