Find 4-Star Hotels in Medan

Apartment is in Medan City, around 1h car ride from Kualanamu airport. It is next to DeliPark Mall which has everything you need. View from the room is calming.

The room was comfortable overall, but I was disappointed to find that one of the towels had visible stains on it. Towels should be clean and spotless for every guest. Housekeeping should inspect them more carefully and replace any stained towels before the room is assigned. I hope the hotel improves its quality control in this area. If you’d like, I can also  make it more concise,  more formal, or  more strongly worded.

Nice location, comfort room, we booked connecting room and it's a great room! The only suggestion for the hotel, to provide pool towel and changing room, because if twe travelling with kids, they looking for pool, and it's not nice to using the room towel. Hope they will look into this matter. Breakfast food is good, and tasty, even the speed of refill very slow. Overall very good experience and recommended for a travellers who is looking to comfort stay. Aside, for traveller looking for a bright lighting in the room it's not recommended, because they only provide limited lighting in the room, more quite n a bit dark lighting in the room also the parking space is limited.

I recently stayed at Emerald Garden Hotel in Medan for 7 days and 6 nights, and overall it was a comfortable and pleasant experience. The location is very convenient, making it easy to travel around Medan for food, shopping, and meetings. The hotel environment is quiet and relaxing, which made it suitable for both business and rest. The room was spacious, clean, and well maintained. Housekeeping did a good job every day, keeping everything tidy and comfortable. The bed was comfortable and the air conditioning worked well, which is important in Medan’s warm weather. The staff were friendly and helpful throughout the stay. Check-in and check-out were smooth, and whenever I needed assistance, the team responded quickly. The breakfast selection was decent, with a mix of local Indonesian dishes and simple international options. It was a good way to start the day before heading out. Facilities like the swimming pool and gym were also available and well maintained. Overall, it was a pleasant 7-day stay, and I would recommend Emerald Garden Hotel to anyone visiting Medan for business or leisure.

Upon arrival, we were upgraded to a suite for our 2-night stay in Medan. The bedding was very comfortable, and we had a Smart TV and Wi-Fi. The staff were charming, and the breakfast offered a variety of savory and sweet dishes. I highly recommend it 👍

Overall, the best! From the moment you walk in, you're greeted by a doorman, the receptionist is friendly, and the room is clean. My only minor complaint is that it's not very soundproof, so I could hear the housekeeping staff cleaning the room next door. Other than that, everything else was great. The breakfast had a good variety and tasted delicious, and the location is strategic. I've even been able to check in early without any extra charge before. I've stayed here many times and will likely continue to be a regular guest. Keep up the excellent work! 👍

The stay was below expectations as several room facilities require proper maintenance. The bathroom door and shower were damaged, and the toilet bowl was not clean. In addition, the furniture appears old and worn out, making the room feel outdated. I would recommend that the management carry out renovations and regular maintenance to improve cleanliness, comfort, and provide a more modern experience for future guests.

Hotel is in good location. Staff service was good and the breakfast was good too. However I had a bad experience with their in-hotel massage service. At the end of the massage, she insisted that I tipped her and told me that the price on the flyer was the old price. When I asked what’s the new price, she couldnt answer me. She stood in the room and didn’t want to leave unless I tipped her, saying that the other hotels charge more expensive. I told her the price is already not that cheap. In the end, i gave her a small tip and she finally left. Other than this bad experience, the hotel is quite ok for stay.

A place that has passed its prime...A decent place for the price paid. No complaints about that.. Great superb location to everywhere.. between 2 hospitals ...and walkaway from malls.. still recommend to take a trike or grab a car . About the hotel... Receptionists were friendly and attentive 2 last elevator to reach floor Rooms are super spacious a king and a twin Have 2 toilets... So no need to scream and shout for a spot But sad thing... Place is poorly maintained Pillows past their shelf life. Toilet floor are slimy... It's a dry toilet I know but cleaning it with water and the smell.. uhh don't get me to start.. sewer smell plus pee smell.. uhhh not a fan.. have to buy moth ball and fresher to make it smell good House keeping... Shall not say much.. not the best. Don't know if they sweep or mop the floors .. So if location is a thing.. a good place to stay if u are not fussy. A decent place that's pasted it's prime

Stayed at De Paris Hotel and overall had a good experience. There was an issue with the air conditioning in the first room, as it was dripping water. However, after reporting the problem, the staff responded promptly and arranged a room change without any hassle. The new room was comfortable and everything worked well for the rest of my stay. I appreciate how quickly the team handled the situation and their willingness to ensure guest comfort. Good customer service can make a big difference, and the staff did a great job resolving the issue. Overall, a pleasant stay and a positive experience.