Only a short, 5- minute walk away from the Central Square of Fira, our White Concept Caves are located in a quiet picturesque part of the town. While close enough to all the bars, restaurants, cafes, and entertainment you can enjoy at Fira, the complex is a contemporary oasis that offers you the luxury of privacy and tranquillity.
Thanks to their location, diverse design, and facilities, the 18 cave suites are adults friendly and considered the perfect choice for couples, as well as small groups. The property is carefully designed to inspire peace and serenity in a modern space reminiscent of the Mediterranean dream-like landscape. Click on any of our White Concept Caves and find out more about our facilities and services.
"I recently stayed at this hotel and while the facilities were nice and very clean, I unfortunately had a terrible experience with the customer service. One of the female staff members was extremely ******, had a very bad attitude, and was quite stubborn. She insisted that we should pay for every time we wanted water in our room. However, another receptionist later clarified that this was not the case. It's disappointing that such behavior can overshadow.
As a black couple, we felt unwelcome from the moment we arrived. The receptionist claimed they didn't receive our payment, even though I had paid online a month in advance. Despite contacting trip.com and confirming that the hotel had received the payment, the receptionist was unhelpful and gave us weird facial expressions. She was white with black hair, and her behavior was disgusting. We constantly faced issues whenever we returned to the hotel, making our stay very uncomfortable. Although the hotel is nice, I do not recommend staying here due to the poor treatment people from an African decent receive."