Find the perfect stay with trusted ratings and reviews.
9.3/10
Great
JJoeH23Jacky & Alice were the best BnB hosts I have met. They provided excellent & sincere service, and they are excellent cooks as well, providing tasty breakfast every morning. 😁 Perfectly clean room & toilet! Definitely the best BnB in Niagara area. Will be back to stay with them should I come back to Niagara region again!
CCindyTsangI love staying at this hotel. Spacious and clean. I booked this hotel at the last minute, and the hotel sent me the confirmation email right after the booking was confirmed. Everything is new and comfortable to use. Modern design of kitchenware and great support and king mattress. Quiet air conditioning, laundry room at the basement. Both the mirror areas were so dim, not good for make-up, so does the whole area. Knifes were rusty, pans and pots were scratched and dirty, and stains in e-kettle. No counter space for makeup bag. Very big parking lot outside the hotel. Weak water pressure. No racks for shower stuff and clothes and towels. Nevertheless, this is the best hotel in Niagara compared to those famous brand hotel but in the old, small and bad condition.
GGuest UserAfter 10 days i still did not receive my bill.they charged me without sending bill and when i contacted them they said we sent it and we can not send it anymore.i told them i did not receieve but they insist we can not send bill again.one time bill ,funny.it seems ehen they send bill it will be gone from their database.zero for customer service in canada
MM220415****Facilities: The hotel is quite old. There are many restaurants around. The hotel is connected to the water park. It can be played with children. But it is similar to the water park in the big city in China.
Hygienic: The room is very clean, but the water in the water park is not very clean
Environment: The hotel is old. Parking is charged. There are many restaurants around but parking is more difficult. The hotel room is particularly poorly soundproofed. There is a stupid person in the middle of the night. It is very noisy to shovel snow outside, but what kind of bicycles do you need at this price?
Service: Basically no service, luggage can not be stored, but! For this price, don't ask for any bicycles.
GGuanhaitingtaotourAs a global chain hotel, the price in Niagara Falls is much cheaper than Marriott, Sheraton, Hilton and other hotels. Although the hotel is a 10-minute drive from the Great Falls, it is still a great value for friends who drive by themselves.
We booked a queen room with two large beds, which is more than 30 square meters. Each room has cable TV and a work desk. A coffee machine and ironing facilities are also provided. The rooms are clean and hygienic, and it is very comfortable to sleep at night. The hotel also has an indoor swimming pool, gym and business center.
The hotel is located opposite the ”White Water Walk” attraction in the Grand Canyon. It is only 2.5 kilometers away from Niagara Falls, Niagara Cruises, and Niagara Falls. It is only a 5-minute walk to the Niagara Railway Station, which is very convenient.
GGuest UserIt might have been my mistake for not checking thoroughly, but charging CAD30.00 for what they call 'private parking' seems exorbitant. If they're hiding parking fees to make the room rate look lower, effectively increasing the total cost, I'd suggest staying at a higher-grade hotel. There can be a significant difference between 170,000 KRW and 200,000 KRW. I recommend checking if other hotels in Niagara also charge for parking. There are many cheaper options nearby for $5 or $10.
Aapp1234It was further from the center of Niagara than I expected, and the city bus that stops right in front of the hotel is convenient, but the city bus arrival and departure information is not linked to Google, so I was quite confused. It may be good for those who have a rental car. The hotel interior is average and clean. The lighting is a little dim. The children were delighted with the playroom and pool. They gave us vouchers for the game center, and the staff was very kind. There is a washing machine, but depending on the room, you have to pass a cabana and it is far away. There were groups in the cabana that were making noise until late at night, and they would call out to people with children, which was unpleasant.
GGuest UserThe hotel really needs to listen to its reviews. Most people have really damned them for being a dirty stinky cesspit of a venue but actually it is pretty amazing. Very smart foyer, lovely warm and cosy rooms and an amazing location. However, the internet is SUCKY away from the foyer - I had to talk with reception and a support tech person to explain that the internet was bad in the room and it was turned around to seem like I was wrong. Get more routers in, it’s not that difficult. Also, breakfast MUST INCLUDE healthy options. There is not a fruit or vegetable in sight. If you don’t count the options of raspberry or strawberry yoghurts.
Personally, I think the hotel should rethink their pricing strategy. It is far too affordable; and breakfast (with fruit and veg) should be an upsell option. You have the location! You have an amazing swimming pool and hot tub! You even have top quality toiletries! I would have paid twice the rate without breakfast, which most properties in the area are doing.
Sorry for my rant but I know the hotel should and can do better.
GGuest UserThe falls view room had really good view of the falls, Liked it. Liked the pressure in the taps. The location was good, and hotel was connected to casino and shops.
The bathroom toilet got clogged multiple times. And also the water was not draining from the bath tub it was really slow. Also $35 parking was across the street which i felt was little costly for the walk we needed from the parking spot.
TTati11We stayed for just one night upon our arrival from Toronto, as we were unable to secure additional days at another hotel. The room was spacious, featuring two queen beds and effective air conditioning. The bathroom was also roomy and well-equipped with all necessary amenities. Breakfast offered a good selection with self-service options and standard choices. I would definitely recommend this hotel for a short stay.