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9.3/10
Great
CCindyTsangI love staying at this hotel. Spacious and clean. I booked this hotel at the last minute, and the hotel sent me the confirmation email right after the booking was confirmed. Everything is new and comfortable to use. Modern design of kitchenware and great support and king mattress. Quiet air conditioning, laundry room at the basement. Both the mirror areas were so dim, not good for make-up, so does the whole area. Knifes were rusty, pans and pots were scratched and dirty, and stains in e-kettle. No counter space for makeup bag. Very big parking lot outside the hotel. Weak water pressure. No racks for shower stuff and clothes and towels. Nevertheless, this is the best hotel in Niagara compared to those famous brand hotel but in the old, small and bad condition.
GGuest UserAfter 10 days i still did not receive my bill.they charged me without sending bill and when i contacted them they said we sent it and we can not send it anymore.i told them i did not receieve but they insist we can not send bill again.one time bill ,funny.it seems ehen they send bill it will be gone from their database.zero for customer service in canada
GGuest UserHighly recommend staying at this Hotel. The room was very clean and comfortable. The heart shaped tub was amazing. The bed was so comfortable it was hard to get out of it in the morning. The location is prime - we were able to walk to all of the sites we wanted to see in the area. The staff was extremely helpful. We will definitely be staying here again.
MM220415****Facilities: The hotel is quite old. There are many restaurants around. The hotel is connected to the water park. It can be played with children. But it is similar to the water park in the big city in China.
Hygienic: The room is very clean, but the water in the water park is not very clean
Environment: The hotel is old. Parking is charged. There are many restaurants around but parking is more difficult. The hotel room is particularly poorly soundproofed. There is a stupid person in the middle of the night. It is very noisy to shovel snow outside, but what kind of bicycles do you need at this price?
Service: Basically no service, luggage can not be stored, but! For this price, don't ask for any bicycles.
JJoe CiampoThe set up of the building is confusing if you’re not familiar with it the attendant on staff was little to no help . After explaining to him my elderly mother needed to get to her room , I asked twice for help , he showed very little kindness and no actual professionalism at all .
The room was clean , air conditioning works well . Breakfast could use some fruit ? Nothing for a vegetarian.
GGuanhaitingtaotourAs a global chain hotel, the price in Niagara Falls is much cheaper than Marriott, Sheraton, Hilton and other hotels. Although the hotel is a 10-minute drive from the Great Falls, it is still a great value for friends who drive by themselves.
We booked a queen room with two large beds, which is more than 30 square meters. Each room has cable TV and a work desk. A coffee machine and ironing facilities are also provided. The rooms are clean and hygienic, and it is very comfortable to sleep at night. The hotel also has an indoor swimming pool, gym and business center.
The hotel is located opposite the ”White Water Walk” attraction in the Grand Canyon. It is only 2.5 kilometers away from Niagara Falls, Niagara Cruises, and Niagara Falls. It is only a 5-minute walk to the Niagara Railway Station, which is very convenient.
GGuest UserI was a tad decepted in the facilities available upon booking. When I looked through the pictures of the hotel it was shown and depicted as having a restaurant with great views of Niagara Falls. Hotel does not have this it's images from another place. Hotel was a decent price and quite clean. We got in at about 10pm and when we got to our room and my friend went to use the bathroom the door came off one hinge... did get it fixed the next day but reception did not answer the phone at all even in the after hours number. Breakfast was OK but the breakfast area is right next to the pool so you do get the chlorine smell. They did store our luggage but it wasn't very secure was just behind the desk where if anyone wanted to they could quite easily get to the bags. Otherwise most things were within a 10 minute walk hotel did have a lot of pamphlets available for local activities.
GGuest UserFacilities: Ordinary hotel facilities, excellent location, 5 minutes walk to see the horseshoe waterfall in the morning, there are many restaurants downstairs and Starbucks
Hygienic: The room is a bit smelly, it may be close to the big waterfall, it is very humid, but fortunately, it will stay for one night.
Service: It's OK, I received about 70 yuan for environmental protection, I didn't hear it clearly.
The price is right, the price is high, the parking is 35 Canadian dollars, you can go to the nearby parking lot, 10 knives can be, the bargain is no problem, the Indians have no law. You can stop at the door for 15 minutes to check in
NNini111The hotel is across from a shopping mall, but a bit far from the falls, requiring a drive. The room was spacious and clean, with a suite featuring a double sofa, a small refrigerator, and a microwave. There were two bottles of mineral water on the bar, each costing 2.75 Canadian dollars. Parking was 20 Canadian dollars per day, and I was given a 15% discount coupon for dining and Starbucks upon check-in. I had read reviews that the hotel was double-charging, and I repeatedly confirmed with the front desk what was included in the room rate upon check-in, but was still charged upon check-out.
TTati11We stayed for just one night upon our arrival from Toronto, as we were unable to secure additional days at another hotel. The room was spacious, featuring two queen beds and effective air conditioning. The bathroom was also roomy and well-equipped with all necessary amenities. Breakfast offered a good selection with self-service options and standard choices. I would definitely recommend this hotel for a short stay.