Niagara Falls Hotels with Wifi

This was our first time staying at Americana and we are very pleased with the experience. We drove 3 hours from northern Ontario and it was worth it! We went with another family for New Year's Eve and our children had such a wonderful time. We ordered room service, went to the waterpark several times, played in the arcade and our kids had so much fun. We are planning to come back next year!

Great location, can see fireworks at the falls from our room directly (cant see the falls) and short walking distance to Clifton hill. The luggage storage was very nice and safe, they provided a room with a lock on it. However, the fan in our room was a bit noisy, also amenities are down in the reception, which is self served. Toothbrush, toothpaste and slippers were not provided. Also not to mention the water pressure was weak for the shower. Also found a spider on the night stand. Overall, it is what you will expect for a 3-star hotel, and the price decent given that it is near tourist attractions, except for that spider.

I am writing to express my profound dissatisfaction and to formally lodge a severe complaint regarding the unacceptable conditions of my stay at your property from 2 july to 3 july. My experience was nothing short of disastrous, characterized by an uninhabitable room environment, a blatant lack of accountability from your staff, and an absolute refusal by management to rectify the situation. During my stay, the climate control in my room was entirely inoperable. I approached the reception multiple times in a desperate attempt to resolve the issue: First Instance: The technician dispatched to my room explicitly admitted that the entire system was fundamentally broken due to a severe heating malfunction. Second Instance: The ”solution” provided by your staff was a completely ineffective portable fan. This gesture did absolutely nothing to alleviate the stifling, oppressive heat. The room remained a sweltering, suffocating box, utterly depriving me of sleep for the entire night. Third Instance: Exhausted and distressed, I went down to the reception a third time. Rather than moving me to a functional room, the overnight staff completely deflected responsibility, telling me there was nothing more they could do and instructing me to speak directly with management in the morning. The situation deteriorated further the next morning. When I approached the manager to demand a resolution for this intolerable ordeal, I was met with total dismissal. The manager callously deflected all accountability, claiming that because my booking was made through a third party, he ”cannot help with anything” and ”cannot do anything” to fix their own property's failure. Instead of taking ownership of a severe breach of hospitality standards, the manager simply handed me this email address to deal with the problem myself. Let me be entirely clear: a third-party booking does not excuse a hotel from providing basic, habitable living conditions. I did not pay to spend a sleepless night suffocating in a health hazard, nor did I pay to be brushed off by your on-site management. Because your property failed to provide a liveable room and your management failed to handle the crisis, I demand a full, immediate refund for this stay. If this matter is not addressed promptly and with the gravity it deserves, I will escalate this complaint to your corporate office, notify the booking platform of your refusal to cooperate, and publicly expose this experience online. I expect a swift response confirming that my refund is being processed. Sincerely, Rahul Tomer 416-834-4888

Saved our honeymoon! Absolute perfection from the staff to the room. After a very disappointing stay at a different hotel, we moved to the Wyndham Grand Fallsview for a night, and it was FAR better in every conceivable way—location, service, and the people. We arrived at 11:00 AM hoping for an early check-in. While no rooms were ready yet, the staff was incredibly accommodating. A massive shout-out to Ken at Valet who seamlessly helped us deposit our luggage so we could go sightseeing (We love you, Ken! You're the best.) until our 4:00 PM check-in (which was impressively fast). What truly set this hotel apart was the warmth of the front desk team. We mentioned we hadn't been able to cut our wedding cake and asked if they had disposable plates so we could share it with them. Not only were they thrilled about my wife and I getting married recently, but they provided us with disposable containers with lids! LIDS!!! Later, one of the staff members even approached us to tell us how good the cake was. Their welcoming energy was exactly what we needed and truly saved our honeymoon experience. Pros: ＞The Room & Views: We booked an upper-floor King City View room, and it was to die for. Spotlessly clean and everything worked perfectly. It had a cozy sitting nook with a view of the Skylon Tower and even a partial view of the river on the horizon. The absolute highlight was watching the 10:00 PM fireworks right from our bed! ＞The Pool Facilities: Really nice setup with two hot water mini-pools and one huge main pool. The air in the facility is temperature-regulated, so you don't freeze the second you step out of the water. Plenty of chairs and towels were readily available. ＞In-Room Amenities: Having coffee, tea, and hot water available in the room was the perfect way to warm up after our swim. ＞The Staff: From Ken at Valet to the front desk team, everyone was incredibly warm, welcoming, and helpful. ＞The vouchers: My wife and I truly enjoyed the vouchers. TGIs, the funzone vouchers, and many MANY more! So worth the stay! Cons: ＞Absolutely none. All pros! We are definitely coming back the next time we are in Niagara. Thank you to the entire team for turning our trip around!

Nice property and location. Just a short ride to Clifton Hills and the Falls. Staff was accommodating and rectified issues with additional charges in a timely manner. Will certainly stay there again.

I generally liked my stay, but there were a couple of things that could use some improvement. The bathroom amenities were a bit lacking instead of the small individual toiletries, it would be great to have full size bottles of shampoo, conditioner, and soap. Even a 2 in 1 shampoo and conditioner would be a nice touch. Additionally, the fan in the room wasn't working properly, so maybe that could be fixed, I felt pretty hot when the fan didn't work properly when I was taking shower. Other than those issues, everything else was fine. Free breakfast are good.

initailly out room keypad was out of battery but the staff was very friendly they assisted and provided us another room asap no wait staff was very helpful and polite perfect hotel away from tourist crowds parking is additional 15$ onsite rooms are clean and good there is no smoking or bad smell in rooms rooms with balcony have a view view shows river amd part of falls awesome hotel prices high on weekends otherwise better than big brands hotel was a piece of mind

Overall, this was a nice little place to stay. You can tell it's an older facility, but seems to be fairly well maintained. Pretty clean overall, though the floors were a bit sticky. The setup of our rooms was nice as well. I'd probably stay again if I were ever in the area.

The location is very good. It is close to the Rainbow Bridge and we can directly walk to the USA. The service staffs are friendly and helpful. The 10th floor restaurant has a good view to see the water falls. The concerns are that the Queen's bedroom is too tiny. Just a small Queen bed (it is the Queens bedroom, but I think it is a full side bed) in the room. The bathroom is a tiny room with a shower and a child type toilet. The clothes handling pole is weak. I handed a light jacket and it crashed.

We booked our stay at Niagara Fallview Hotel by IHG at the last minute, and we were pleasantly surprised that they were still able to provide us with a room with a partial river view. The hotel’s location is excellent — it is very close to the main attractions and within walking distance to many popular spots. It is also next to Tower Hotel and Marriott, which makes exploring the area very convenient. The room was not very large, but it was clean and comfortable for our family. The hotel provided fresh towels and basic room cleaning every day. The bedding was not changed daily, but it was changed every three days, which is reasonable. Kids stay free, and the hotel was also happy to provide extra towels for the children. The pool is on the smaller side, but it was a nice place for young kids to play and enjoy some time after sightseeing. The restaurant downstairs was just okay, but there are many dining options nearby. Parking can be a little challenging — the underground parking is limited and available on a first-come, first-served basis. The hotel does provide an alternative parking option a few blocks away, which is about a 5–10 minute walk. Overall, we had a very pleasant stay. The location, cleanliness, family-friendly service, and the ability to get a river-view room even with a last-minute booking made this hotel a great choice. We would highly recommend it for families visiting Niagara Falls.