Read genuine traveler ratings & reviews to find your perfect stay.
Posted onDec 29, 2024
Guest User
Excellent location; 3 minutes drive to the Falls.
Great value for the price. Very good breakfast.
The fact that the front entrance to the reception is already locked was kind of weird. All the hotels I have visited, the front entrance is always accessible. You us the hotel room keys if you use other entrances.
Then there is a notice on the room key pouch to always secure the door with the deadbolt; keep valuable secure… This alerted me to the fact that the area may not be 100% safe.
However, this apprehension was removed, when we checked out and my wife forgot her hand bag with wallet and family passports in it. One of the house keepers came running and found us still putting our stuff in the vehicle to alert us that we forgot the bag on the table. My wife went back to pick it up. A plus for that housekeeper.
The night receptionist, however, has a cold presence. She addresses people as if she is not engaged with their presence.
Overall, the service is very good. Great value for the buck; I will recommend it to those who want to visit Niagara Falls.
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Price per night from:US$143
Posted onJun 30, 2026
Guest User
This is GREAT Value for money! It was our first time in Niagara and we didn’t have any real guide, we just booked because it felt like a good price and it was a GEM! Traveled with my family (3 kids and spouse) and the 2 Queen beds + Sleeper couch was perfect!
The location is actually EXCELLENT, close enough to the falls for an easy walk with Children, but also close enough to all the Major attractions!
There is a pool and tub, which was a hit for our kids and onsite parking made life so much easier!
Hotel staff were very friendly and helpful and I can’t recommend this place enough!
The only issue I had, our window was facing the sun and there was no way to use the black out curtains properly! Those Curtains need to be looked at especially during the summer when it is Sunrise at 5am!
Can’t talk about the breakfast because we didn’t have it, but all in all, GREAT value for money!
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Price per night from:US$101
Posted onJan 2, 2026
Guest User
The location was fantastic. The bath quickly warmed up, allowing me to thaw out from the cold. It was easy to get to Table Rock, Rainbow Bridge, and the fireworks display area.
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Price per night from:US$109
Posted onMay 19, 2026
still_zhu
The location is excellent. We booked a room with a waterfall view, and we could see the waterfall right from our room. Actually, even rooms without a direct waterfall view can still enjoy it from the hotel's elevator viewing platform, which is great. Perhaps on the day we checked in, several large tour groups arrived, making the hotel lobby chaotic. We waited a long time for the elevator. We had breakfast vouchers included with our room, but they expired before we could use them, and the restaurant front desk wouldn't refund them, nor would Ctrip. The restaurant food was delicious. However, the Starbucks downstairs had rather poor service. After buying food and drinks, I asked for a cup of hot water and they wanted to charge me for it. The front desk said it was free, but I just gave up on it. I don't know if they provide different services to different guests, but I wasn't impressed. I kicked the foot of the bed with my slippers multiple times, and it hurt like crazy. This is a significant design flaw, especially with children around, it could cause serious injury. The staff, however, were excellent. The lock on my luggage broke, and a maintenance guy found tools to fix it, which was fantastic! 👍
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Price per night from:US$201
Posted onJun 24, 2026
KellyljialI had a wonderful stay at Sheraton Fallsview Hotel. The hotel exceeded my expectations the room was spacious, spotless, and offered stunning views of Niagara Falls.
A special thank you to Agnes at the front desk for her exceptional hospitality. We arrived quite late at around 10 PM, and she warmly welcomed us with chocolates upon check-in. She also kindly arranged a late check-out for us, which was greatly appreciated after a long day of travel.
The combination of excellent service, comfortable accommodations, and breathtaking views made our stay truly memorable. I would definitely recommend this hotel and look forward to staying here again in the future.
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Price per night from:US$209
Posted onDec 28, 2025
M220415****
Facilities: The hotel is quite old. There are many restaurants around. The hotel is connected to the water park. It can be played with children. But it is similar to the water park in the big city in China.
Hygienic: The room is very clean, but the water in the water park is not very clean
Environment: The hotel is old. Parking is charged. There are many restaurants around but parking is more difficult. The hotel room is particularly poorly soundproofed. There is a stupid person in the middle of the night. It is very noisy to shovel snow outside, but what kind of bicycles do you need at this price?
Service: Basically no service, luggage can not be stored, but! For this price, don't ask for any bicycles.
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Price per night from:US$149
Posted onJul 27, 2026|Queen Room
Guest UserVery clean and supportive staff they are very helpful. Very well organised & knowledgeable. The place is very tidy and easy access to the uber and metro. All the staff were very friendly and welcoming. They guided us for visiting all the attractions .
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Price per night from:US$137
Posted onOct 10, 2025
Guest User
The front desk staff are very friendly, the hotel facilities meet the requirements for tourism and leisure, and the location is excellent. There are shuttle buses at the door to various attractions in the Niagara Falls area, and it also provides direct access to the bus station connecting to downtown Toronto, making it an ideal choice for your travel itinerary.
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Price per night from:US$128
Posted onDec 21, 2025
jackey~Z
The hotel is built on a slope, and the waterfall viewing platform is just a five-minute walk downhill, which is very convenient. However, the hotel is a bit old. Free parking is available, offering good value for money.
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Price per night from:US$94
Posted onAug 18, 2025
Joanne
Hello
The service was great and the staff very friendly. We had a good variety for breakfast which was very good.
The only thing we had issues with is that the mattress was a little too soft and the pillows were very uncomfortable. Air conditioning could have been a little cooler. The room stayed pretty humid. Other than that we enjoyed our stay. Close to everything.
The price was good but I wish it would have included parking. That was an unexpected cost.
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Price per night from:US$85