Read genuine traveler ratings & reviews to find your perfect stay.
Posted onDec 29, 2024
Guest User
Excellent location; 3 minutes drive to the Falls.
Great value for the price. Very good breakfast.
The fact that the front entrance to the reception is already locked was kind of weird. All the hotels I have visited, the front entrance is always accessible. You us the hotel room keys if you use other entrances.
Then there is a notice on the room key pouch to always secure the door with the deadbolt; keep valuable secure… This alerted me to the fact that the area may not be 100% safe.
However, this apprehension was removed, when we checked out and my wife forgot her hand bag with wallet and family passports in it. One of the house keepers came running and found us still putting our stuff in the vehicle to alert us that we forgot the bag on the table. My wife went back to pick it up. A plus for that housekeeper.
The night receptionist, however, has a cold presence. She addresses people as if she is not engaged with their presence.
Overall, the service is very good. Great value for the buck; I will recommend it to those who want to visit Niagara Falls.
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Price per night from:€94
Posted onJan 2, 2026
Guest User
The location was fantastic. The bath quickly warmed up, allowing me to thaw out from the cold. It was easy to get to Table Rock, Rainbow Bridge, and the fireworks display area.
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Price per night from:€83
Posted onJan 2, 2026
Guest User
This was our first time staying at Americana and we are very pleased with the experience. We drove 3 hours from northern Ontario and it was worth it! We went with another family for New Year's Eve and our children had such a wonderful time. We ordered room service, went to the waterpark several times, played in the arcade and our kids had so much fun. We are planning to come back next year!
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Price per night from:€84
Posted onMay 19, 2026
still_zhu
The location is excellent. We booked a room with a waterfall view, and we could see the waterfall right from our room. Actually, even rooms without a direct waterfall view can still enjoy it from the hotel's elevator viewing platform, which is great. Perhaps on the day we checked in, several large tour groups arrived, making the hotel lobby chaotic. We waited a long time for the elevator. We had breakfast vouchers included with our room, but they expired before we could use them, and the restaurant front desk wouldn't refund them, nor would Ctrip. The restaurant food was delicious. However, the Starbucks downstairs had rather poor service. After buying food and drinks, I asked for a cup of hot water and they wanted to charge me for it. The front desk said it was free, but I just gave up on it. I don't know if they provide different services to different guests, but I wasn't impressed. I kicked the foot of the bed with my slippers multiple times, and it hurt like crazy. This is a significant design flaw, especially with children around, it could cause serious injury. The staff, however, were excellent. The lock on my luggage broke, and a maintenance guy found tools to fix it, which was fantastic! 👍
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Price per night from:€124
Posted onJul 2, 2026
Guest UserThe room was just okay. The front desk staff member (a male, approximately 60 years old) who checked me in was extremely brusque. During peak hours, the elevator wait time was very long, which is understandable for a hotel with nearly 200 rooms that only has one elevator. The shower in the bathroom required standing in a slippery bathtub, and there was no anti-slip mat provided. The showerhead was small and high up, with very low water pressure, making it difficult to get clean. It took more than ten seconds to fill a paper cup from the faucet at the sink. The hotel's location is on the edge of the central area; it takes about 20 minutes to walk to the waterfall for the fireworks and light show.
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Price per night from:€63
Posted onFeb 24, 2026
Guest User
Horrible room #210. View was a window washing stage right at window. Compressor or machine of some kind ran all night. Hotel was booked solid with competitions and other Wyndham hotel guests were there due to water problems at hotel. I booked early so should have gat a decent room. Booked for 3 nights, left after 2. Felt like the worst room in the basement!! Have been numerous time with no issues at all. Ruined my birthday weekend. Maybe because we booked through you…is that possible??
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Price per night from:€78
Posted onJul 27, 2026|Queen Room
Guest UserVery clean and supportive staff they are very helpful. Very well organised & knowledgeable. The place is very tidy and easy access to the uber and metro. All the staff were very friendly and welcoming. They guided us for visiting all the attractions .
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Price per night from:€87
Posted onApr 12, 2026
skyee13
initailly out room keypad was out of battery but the staff was very friendly they assisted and provided us another room asap no wait
staff was very helpful and polite
perfect hotel away from tourist crowds
parking is additional 15$ onsite
rooms are clean and good
there is no smoking or bad smell in rooms
rooms with balcony have a view
view shows river amd part of falls
awesome hotel prices high on weekends otherwise better than big brands
hotel was a piece of mind
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Price per night from:€56
Posted onSep 25, 2025
Satyabhama
Nice property and location. Just a short ride to Clifton Hills and the Falls. Staff was accommodating and rectified issues with additional charges in a timely manner. Will certainly stay there again.
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Price per night from:€46
Posted onAug 18, 2025
Joanne
Hello
The service was great and the staff very friendly. We had a good variety for breakfast which was very good.
The only thing we had issues with is that the mattress was a little too soft and the pillows were very uncomfortable. Air conditioning could have been a little cooler. The room stayed pretty humid. Other than that we enjoyed our stay. Close to everything.
The price was good but I wish it would have included parking. That was an unexpected cost.
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Price per night from:€47