"The view of the waterfall from the room was fantastic! Absolutely amazing! As for everything else, don't compare it to 5-star hotels in China. After all, Canada is a great place for business, very laid-back, with little competitive pressure. Wi-Fi costs extra, parking costs extra (CAD 70/night), bottled water costs extra, and remember to leave a few dollars for daily housekeeping. Overall, it was okay. I stayed at a few Marriotts on this trip, and the one at Niagara Falls was pretty decent, comparable to a 3-star hotel in China. At least it was quieter than the Marriott near Parliament Hill in Ottawa, without the noise of renovations or the strong formaldehyde smell. And the front desk service here was more professional than the Indian lady at the Marriott near Toronto Airport, who had an inexplicable sense of pride. A heads-up to everyone booking Marriotts in Canada: if you're offered a newly renovated room, definitely decline it. The formaldehyde smell is too strong, and you'll feel noticeably uncomfortable after two days."

"Nice property and location. Just a short ride to Clifton Hills and the Falls. Staff was accommodating and rectified issues with additional charges in a timely manner. Will certainly stay there again."

"Pretty good! We were given a room on the 33rd floor with an amazing view. The view alone is definitely worth the price! Just a heads-up, the bottled water in the room is only free for members; otherwise, it's 3 CAD per bottle. There's a convenience store downstairs, but it's quite expensive. I recommend bringing a few bottles of water with you before checking in. Save where you can, spend where you should!"

"We have been upgraded and moved to Hilton Niagara Falls/Fallsview Hotel & Suites as per front desk staff. And as a Hilton Honor member, the service we have received was excellent."

"A very beautiful house with a large size bedroom sadly they don't have a tv in each room! Oh also loved the oversized room! George was very polite and cares about the guests but this is Not a bed and "breakfast We had to go out for breakfast in a resterant! Other then some minor things (re the tv and no breakfast provided it was a good experience!"

"The staff (Sha***) he has excellent customer service when we were arriving at 12:30pm July 11,2026. He was very efficiently managed my issue of the booking. )It’s our anniversaries that I told him. We got upgraded to the rooms for the Niagara Falls view and we are so happy. The hotel is clean , rooms are spacious and great views of the Niagara Falls. Thank you."

"We booked a room with a waterfall view, but the location wasn't ideal; we could see the waterfall, but it wasn't a great angle. The last photo was taken from a helicopter tour at the scenic spot, while the earlier ones were taken from our room."

"It was below expectations. No Smart TV, no Microwave, no fridge and moreover additional charges for parking and few other charges aa well."

"Shower handle/tabs not working, beds not clean😔"